Compare Pets Plus Us vs. Petsecure Canada Pet Insurance in Canada

What’s the difference between Pets Plus Us Canada Pet Insurance and Petsecure Canada Pet Insurance? See how our editors compare the two companies below.
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Select 2 pet insurance in canada companies to compare
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Pets Plus Us
8.4 / 10 - Excellent
#3 in Pet Insurance in Canada
Petsecure Canada
7.4 / 10 - Very good
#4 in Pet Insurance in Canada
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Key Facts
  • Wellness care
  • Age-based annual deductible
  • Up to $15,000 in maximum benefits per year
  • Standard $100 deductible for accident only plan holders
  • Alternative treatment coverage
  • $1,000 in medical devices
  • Up to 80% cover for treatments and care
  • Preventive care
  • Alternative therapy
  • Medical device
  • No benefit limits for Secure 4 plans
ConsumersAdvocate.org Ratings
8.4 / 10 - Excellent
8/10
Coverage
10/10
Benefit Limits
8/10
Deductibles
6/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
7.4 / 10 - Very good
7/10
Coverage
8/10
Benefit Limits
7/10
Deductibles
7/10
Reimbursement Models
8/10
Customer Service
7/10
Value
7/10
Reviews
Customer Reviews
 (4)
8.0 / 10 - Very good
75%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
25%
1 stars
 (16)
3.6 / 10 - Poor
19%
5 stars
0%
4 stars
0%
3 stars
31%
2 stars
44%
1 stars
Final Verdict

Pets Plus Us Canada Pet Insurance has a higher overall rating than Petsecure Canada Pet Insurance. Pets Plus Us scores better than Petsecure Canada across: Coverage, Benefit Limits, Deductibles, Customer Service, Value, and Reviews. However, Petsecure Canada scores better on Reimbursement Models.

Latest Reviews

Amanda
Saint John, New Brunswick
Pets Plus Us Canada Pet Insurance review
3/29/2017
Fantastic company, highly recommend! I use it for all 4 of my pets and have never had any issues with pay backs. Processing times leaves something to be desired but the company is so good for covering everything it does not matter!

V
Victoria
Cochrane, Alberta
Pets Plus Us Canada Pet Insurance review
12/16/2016
I'd like to share my very disappointing experience with Pets plus us! I am a new client with 2 pups that are healthy. I happened to take my youngest pup to the vet as he was more stubborn to potty training and thought perhaps he might have a bladder infection that might be contributing to his pee accidents. So after the vet examination, extraction of urine as he was so tiny, 5 lbs.,there was nothing wrong with him outside of being a stubborn , tiny chihuahua mix and would take more time being house trained! The vet said there was no urinary infection or anything wrong with him. But apparently simple because I was a concerned , proactive pet owner, and despite the fact that there was no previous condition or treatment, their underwriter put a 12 mos rider against my pet based on the fact that I had simply taken him in to the vet to make sure there was not a potential infection that could be contrubuting to his slow house training. I was penalized for this on my policy, despite the fact the vet had stated there was nothing wrong with him and my dog has never been treated for any urinary issue in his life! How does a company ethically put a rider against a condition that the pup never had and was never treated for!!! Simple because I was making sure he was healthy and ok!! Dispite asking for any logical reason the underwriter refused to take the 12 mos exclusion off my policy for a condition my dog never had, and had never been treated for!! How does this make any sense! So after having to speak to a supervisor twice over, the condition that was none existent has now been reduced to a 6 mos exclusion that was not preexisting prior to insurance policy, nor was he ever treated for any urinary issue! I totally understand had my dog been treated for a condition prior to the policy. But he didn't!! So how is that fair and just!

S
Sandi
Burnaby, British Columbia
Petsecure Canada Pet Insurance review
10/25/2016
The only complaint I have so far is the length of time it takes to be paid! We are level 4, it is worth it as it's for preventative such as teeth cleaning, makes the deductible nothing as it's a service we would get anyways!

Zeljka J
Calgary, Alberta
Petsecure Canada Pet Insurance review
10/24/2016
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!

J
John W
Whitby, Ontario
Petsecure Canada Pet Insurance review
9/8/2016
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"

J
Jolene J
Chilliwack, British Columbia
Pets Plus Us Canada Pet Insurance review
9/3/2016
Pets Plus Us had been fantastic so far. My dog had a $5500 knee surgery at the specialist and the problem arose a few weeks after signing up, they are covering 90% of the surgery as that's the plan I signed up for. They also cover 90% of the physiotherapy and rehabilitation she will be needing. They never increase my monthly rates and won't increase my deductible until she is 5 years of age. So far absolutely recommend the company.