Rating: 9.9 / 10 (Excellent)
60 Customer Reviews - see all comments
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Zenefits is a comprehensive HR platform that enables you to manage employee payroll, benefits and time off. It also offers tools to help you monitor compliance and employee performance. The company was founded in 2013 and is based in San Francisco, California and services small and medium-sized businesses in all 50 states.

Payroll Processes

When you sign up for the Zenefits HR platform, you have the option to add its payroll service for an additional $6 per employee per month. Unfortunately, you cannot purchase the payroll platform separately if this is all you're interested in.

You can view and manage payroll data through your online account or via the company's mobile app. All data is automatically integrated with the Zenefits platform, so you only need to enter or update data once and it's automatically updated everywhere. When onboarding a new hire, the system will automatically prorate his or her first check so you don't have to do this math yourself. When you're ready to run payroll, it only takes three clicks.

The system also contains reporting features that enable you to track payroll over time, though it doesn't appear to offer employees any way to view their pay stubs or benefits online.

Tax Features

The Zenefits payroll software includes automatic federal and state tax filings, plus W-2s for all of your employees. While it is possible to add contract and seasonal workers to the Zenefits platform, the company's website doesn't specify if it also offers 1099s for these employees.

You can file your taxes electronically and the platform maintains all this data in case you'd like to go back and look over your tax returns for previous years. It's unclear from the website whether the platform can assist you in filing quarterly estimated taxes or not or whether you can automate tax payments.

Payment Services

The Zenefits payroll software enables you to directly deposit your employees' paychecks into their bank accounts. It usually takes one to two business days for these funds to appear in their accounts. If employees want their money more quickly, you can print physical checks which they can deposit themselves immediately.

Industry Applications

The Zenefits payroll software doesn't cater to any specific industry, so a variety of businesses can use it. Because its pricing model charges you per-employee, you can easily add seasonal or short-term contract workers and then remove them -- and reduce your costs -- when their work is complete.

Services

You can try a demo of the Zenefits platform before you buy to see if it's something that will work for your business. If you run into any questions, there's a Help Center with useful articles and you can also reach out to the company by phone, email or live chat. But given the intuitiveness and simplicity of the platform, it's unlikely that you'll have a problem.


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Latest Zenefits Reviews

9.57
Based on60 Reviews fromZenefits customers
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Elaina H

1/4/2022
Great software platform. Enjoy the ease and use of all the products and service. The only area of improvement would be that customer service is hard to get a hold of live, but once you do get their support it is excellent. A great user friendly product.


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Ian

12/1/2021
Zenefits takes care of all of your back-office tasks as a busy entrepreneur!


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Hannah B

11/17/2021
I love how easy it is to run payroll! With around 300 employees it can be a challenging task but Zenefits makes it easy. Customizable, pre-made spreadsheets for easy data entry and uploading, automatic tax, deductions, and contribution calculations and monitoring, and quick off-cycle pay runs. Very user friendly!


jeremy.terry

11/8/2021
Great company and software, I use their mobile app daily and have never had any issues. I would recommend it.


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Jennifer M

11/4/2021
We love Zenefits! It is easy to use for both employee and administrator!


maclain.williams

11/3/2021
Zenefits is a great product with an Incredible Interface! I was able to navigate this product with ease.


2017ethan

11/3/2021
This has been a great product to use as a user. I would recommend it to everyone.


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Max W

11/1/2021
Zenefits has been very helpful for our company. With over 100 employees, Zenefits helps reduce confusion among employees that relates to time keeping, insurance benefits and available/ used PTO. Because of this, it eliminates unnecessary conversations with our payroll and HR department since employees are able to track this information in one easy-to-use application. I would recommend Zenefits to anyone on the fence and in need of a great HR solution.


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Lance

11/1/2021
Zenefits allows end users to have an enjoyable experience. It is very user friendly while being all encompassing to HR, Payroll, employee up keep, etc..


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Camille B

11/1/2021
Zenefits is an extremely easy tool to navigate that has simplified benefits distribution and payroll functionality.


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Tracy C

10/22/2021
This platform is a one stop shop. Has all the tools of importance to the employee. It is easy to maneuver and is dependable. Great platform that cares about the user.


kranger21

10/22/2021
It allows for you to find all your information in one place. Very user friendly and easy to navigate. I've had a great experience overall.


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Kristi R

10/21/2021
Zenefits is the best HR platform that I have ever used. It is an all-encompassing HR platform that provides multiple functions and capabilities in one easy-to-use app. It is extremely user-friendly and provides a one-stop location to get information on time off, time worked, and insurance benefits. Even someone who is not great with technology would be able to easily navigate this platform with little to no training. I would highly recommend Zenefits to any company looking for a simple solutions that will benefit the organization as a whole.


Lily L

10/21/2021
Super easy and convenient for time tracking, payroll, clocking in-out, and see your health benefits.


Mihyen V

10/20/2021
Zenefits payroll and onboarding is a must have tool for a growing small business. Zenefits keeps the company compliant and is user friendly for the company as well as employees.


mcruz

10/20/2021
Zenefits is an innovative tool for all of your HR needs. It is incredibly easy to use and intuitive, and everything you need as an employer or an employee is right at your fingertips. Updating your personal information is also extremely easy, and working for a mid-sized company, I have referred to the Organization Chart many times. Great software.


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Kenneth O

10/18/2021
We have been using Zenefits now for 18 months and love it. It’s a simple to use interface that is easy for me as the administrator and also easy for the employees to log in and request time off and view their pay. We have just been using it for time off and payroll the last 18 months but we are getting ready to add some additional features as well.


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Bryan

10/15/2021
Zenefits has been great! It's UI is simple and doesn't feel cluttered. My staff finds it easy to look at their payroll statements. Overall, it's simple and convenient to use for payroll and HR issues.


Tai R

10/13/2021
Great for onboarding, benefits, and payroll management. We have used Zenefits for years, and it has been a great tool for managing our employees' time clock, payroll, benefits, and hiring/onboarding.


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Joseph H

10/11/2021
Zenefits has the worst customer service I have ever experienced. First, they will not let you speak to a human being. I had a problem with a payroll, and I could not speak with anyone, I had to leave a written request. It took an unbelievable 8 days to get a response. And the response they finally did send did not address the original question/problem. Less than halfway through our contract (in January of 2021) with Zenefits, we got a new service and told Zenefits we would not be using their services anymore, and from Jan to July of 2021 we did not run one payroll through Zenefits. In July, they charged us for another year of service and won't refund this. This is totally dishonest. I... Read More


a.gendron

10/7/2021
The Zenefits team is always ready to help answer any of my questions and tackle any issues that come up. I always feel supported. The help articles are also a great resource for me and my team.


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Byung K

10/6/2021
We researched many competing platforms before deciding on Zenefits to provide HR solutions to our company over 2 years ago. The platform has been cost effective and is easy to use to handle all our HR needs, including payroll, employee recordkeeping and new hire onboarding.


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Shannon F

10/5/2021
Zenefits is an amazing system that is user friendly for both the administrator and the employee. Its ease of use allows us to properly track time (important for California); run payrolls for both exempt and non-exempt; its online onboarding is great for remote workers and new hires during COVID; it has a great vacation tracking system that allows you to customize to your organizations plan; and it has additional functions (like benefits, human resources, and evaluations if we want to add on functions (there are more too)).


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Michelle W

10/4/2021
We have been using Zenefits for a few years now for all of our payroll, benefit and PTO tracking needs. It has been a great tool and place to keep all employee history, documents and information stored. We are a fully remote company and have employees in 30+ states, and the ability to have Zenefits take care of all of the tax filings for all of the many accounts we have makes our lives so much easier. Everything is templated so that our hiring and onboarding is streamlined.


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R r

10/4/2021
Zenefits has been a helpful resource when we’ve needed it most. It’s a valuable payroll and HR provider. The extensive library of resources available on a wide range of topics helps in finding a clear answer on whatever issue you may have. If you have a complex issue and need a more comprehensive explanation help is only an email away. Online meetings have been simple, and the information I need conveyed in a clear manner. We chose Zenefits because they offer a plethora of resources on the complex area of HR and Payroll. We need the extra help and Zenefits offers it. Renewing our plan on an annual basis is simple and fuss free. This service is a great value for all of the benefits it... Read More