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- SpineAlign Review
ConsumersAdvocate.org Rating: 9.2 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. Learn more.
SpineAlign® was co-founded by Dr. Jason Loth, a sports chiropractor with over 20 years of experience, and is headquartered in Gilbert, Arizona. SpineAlign® mattresses offer customers comfort, cooling properties, and spinal support. In addition to mattresses, SpineAlign® also sells a patented pillow that is fully adjustable and customizable, essential oils, and supplements.
How Do We Rate SpineAlign?
Breakdown
4.8/5
Product Specs
4.6/5
Pricing and Policies
4.5/5
Service Features
4.5/5
Company Reputation
Our Overall Rating: 4.6 / 5 (Excellent)
SpineAlign Product Features
Product Specs - 4.8 / 5
13.5’’ Luxury Hybrid™ mattress, and the 14’’ Deep Sleep™ hybrid mattress. The company’s mattresses are made with ArcticPHASE™ gel-infused foam, which promotes a cooler sleep, and also has anti-microbial properties. Additionally, these mattresses have a Quantum Edge engineered pocketed coil system and a layer of HD supportive base foam right below that.
SpineAlign® mattress models come in Twin, Twin XL, Full, Queen, King, CA King, and Split King. Additionally, the mattresses come in three levels of firmness: soft, medium, and firm. SpineAlign mattresses are 100% made in the USA and built-to-order, CertiPUR-US® certified, which guarantees the consumer great quality mattresses that are both safe and durable.
SpineAlign® mattress models come in Twin, Twin XL, Full, Queen, King, CA King, and Split King. Additionally, the mattresses come in three levels of firmness: soft, medium, and firm. SpineAlign mattresses are 100% made in the USA and built-to-order, CertiPUR-US® certified, which guarantees the consumer great quality mattresses that are both safe and durable.
| Sizes |
Twin
Twin XL
Full
Queen
King
California King
|
| Type | Hybrid |
| Coils | Marshall (wrapped, encased, or pocket springs) |
| Upholstery Layer Materials |
Foam
Polyester
Cotton Fiber
Non-Woven Fiber Pads
Flexible Polyurethane
|
| Foam Mattress Materials |
Memory Foam
Cooling Foam
Gel-Infused Memory Foam
|
| Firmness Levels | Soft, Medium, Firm |
| Type of Fire Retardants Used | No PBDE, TDCPP or TCEP (”Tris”) flame retardant |
| Cooling Layer | |
| Adjustable Positions | |
| Base Included | |
| Box Spring Included | |
| Customizable Size | |
| Customizable Shape | |
| Customizable Thickness | |
| Additional Products | Pillows |
SpineAlign Pricing
Pricing and Policies - 4.6 / 5
SpineAlign® offers mattresses at very competitive prices. Its 14” Deep Sleep™ hybrid mattress in the mid-range queen model sells for only $1,599, and, unlike other mattresses companies reviewed by us, the price stays the same no matter which level of firmness the customer chooses. Additionally, SpineAlign offers more inexpensive models like the company’s 11’’ Rest & Renew™ mattress, which sells for as low as $799 for the twin size mattress, and also offers more luxurious models, like the 13.5’’ Luxury Hybrid™, which sells for $1,899 for a queen size mattress. Customers of SpineAlign® may pay for the mattresses in full, but the company also offers financing through its partner, Klarna Financing.
| Price | $1,199.00 |
| Financing | |
| Financing Details | SpineAlign offers a variety of financing options through the company's partner, Klarma Financing. Financing starts as low as $71 for a 11" Rest & Renew™ twin mattress, for those who qualify. |
| Free Shipping | |
| Full Refund | |
| Refund Policy Details | Customers may request a refund if the mattress isn't working for them during the 100-night trial period. However, SpineAlign may charge an early return fee if the mattress is returned before 30 days of using it. Additionally, both the 10-year limited warranty and 100-night guarantee will be voided once the mattress leaves US territory. Customers are encouraged to contact SpineAlign's customer support before beginning the return process. |
Service Features - 4.5 / 5
SpineAlign® offers customers a 100-night trial on all of their mattresses, and a limited 10-year warranty. The company also offers free shipping for the 48 contiguous states, and shipping to Hawaii, Alaska, and Canada for an additional fee. If customers aren’t satisfied with the product, they can either exchange their mattress or ask for a refund. Customer support is available through chat and email, Monday through Friday, 9:00 a.m. to 5:00 p.m. PST.
SpineAlign Service Features
| Customer Support |
Email
Live Chat
|
| Delivery Options | Mail Delivery |
| Website Features | FAQs |
| Mattresses Made in USA |
| Warranty | 10 years |
| Warranty Details | SpineAlign offers customers a 10-year limited warranty on all of its mattresses. The warranty starts on the date you order the mattress and is non-transferable. The warranty covers defects, body indentations of 1'' or greater that aren't the result of improper use, and deterioration of the foam occurring from normal usage. |
| Home Trial | 100 nights |
| Home Trial Details | SpineAlign offers customers a 100-night trial period, and customers can either exchange, or ask for a refund if the mattress isn't right for them. It should be noted that customers may be charged an early return fee if the mattress is returned before 30 days of sleep, and if they decide to exchange the mattress, the second one is non-refundable. |
SpineAlign Company Reputation
Company Reputation - 4.5 / 5
SpineAlign® hasn’t been accredited by the Better Business Bureau, but it has been rated A+ by the organization, despite not having any reviews. The company isn’t on TrustPilot, and online reviews are hard to find. However, verified customer reviews can be found on the company’s website, provided by Yotpo, and most of them are positive, praising SpineAlign® products. In any case, we encourage customers to do research before purchasing.
| BBB Rating | A+ |
| Number of Positive BBB Reviews | 0 |
| Number of Negative BBB Reviews | 0 |
| Date Collected | 2018-10-15 |
Company Profile
| Full Name | SpineAlign Mattress |
| Company Website | |
| Headquarters | 3946 E Desert Ln, Gilbert, AZ, 85234 |
- Hybrid breathable mattresses
- 100-night sleep trial
- Free shipping to the 48 contiguous states
- 10-year limited warranty
- Made in the USA
- CertiPUR-US certified
- Returns and exchanges
- Financing available
SpineAlign® offers customers a 10-year warranty, and a 100-night trial, and exchanges or refunds in case customers aren’t satisfied with their purchase. Additionally, customers have the option to pay in full, or finance their purchase with the company’s partner, Klarma Financial. So, if you’re looking for top of the line mattresses that are good for your health, posture, and doctor-design certified with a variety of models to choose from, and flexible payment options, then you should seriously consider SpineAlign for your mattress and pillow needs.