Though Purple's original mattress design is still available, the company's more recent New Purple® mattress offers more options for the consumer, with three different heights (2", 3", and 4") for varying comfort. The 2" is designed for people who enjoy a slightly firmer feel and who sleep on their backs, the 3" is optimized for sleepers who often change positions, and the 4" is best for customers who prefer softer, cushier mattresses, or who enjoy sleeping on their sides.
< /> Purple mattresses are made with the company's innovative GelFlexGrid™, crafted from durable, non-toxic Hyper-Elastic Polymer™. The material, and its unique grid pattern, allows cooling temperature-neutralizing air movement for a comfortable full night's sleep. It also relieves pressure, and supports shoulder and hips. Additional sleep-related products include bed frames, pillows, linens, pet beds and its PowerBase adjustable bed with massage capability, USB ports and power outlets. The fire retardant used is non-toxic and all products are Certi-PUR-US certified.

Purple offers a 100-night's sleep guarantee with a full refund and pickup, should the buyer not be fully satisfied. The original purchase includes a white glove service, which includes free delivery and installation of the mattress and/or bed frame. Budget-conscious consumers will also be glad to know that Purple has financing plans available, with as little as 0% APR and does offer a 10% military discount. The Purple mattress includes a 10-year warranty, the conditions of which are fairly standard for comparable companies, including automatic voiding if the product is used against indications. Consumers will not be charged for replacement or repairs to their mattress if Purple deems it to be defective according to the conditions laid out in the warranty, i.e. an indentation greater than one inch deep, while used according to all the company's guidelines. Other Purple products also feature warranties, such as two years for the zippered cover, and a one-year limited warranty for pillows. 

Purple has a 100-day home trial period and offers a "full coverage" 10-year warranty, and the mattresses are crafted in the U.S.A. It offers two choices in shipment/delivery options and the website provides comprehensive data on the company's product as well as informational FAQ and Blog articles.

Purple is accredited by the Better Business Bureau and earns an A+ rating from that organization. Across the board, reviews for the Purple mattress tend to be positive (on Amazon and various sleep specialty websites). The company is not rated on Trustpilot.