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- Nuvanna Review
ConsumersAdvocate.org Rating: 8.7 / 10 (Excellent)
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Founded in 2016 and based in Pennsylvania, Nuvanna provides all sizes of specialty foam mattresses, and also a slatted foundation base. The company has a fantastic reputation among its existing customers, an A- with the BBB, and excellent Trustpilot score of 9.3.
How Do We Rate Nuvanna?
Breakdown
4.3/5
Product Specs
4.5/5
Pricing and Policies
4.5/5
Service Features
4.0/5
Company Reputation
Our Overall Rating: 4.3 / 5 (Excellent)
Nuvanna is an excellent pick for a mattress provider mainly due to price and their reputation among their customers. Feedback is overwhelmingly positive with customers citing that the mattress provided the best sleep of their lives. Shipping is free and the mattress need only be removed from its box to be set up in minutes. Nuvanna provides a three-layer foam mattress that includes cooling, motion control, and support at a price less expensive than many inferior products. The company also has a 10-year warranty and 100-night free trial. All in all a great choice for this type of specialty foam product.
Nuvanna Product Features
Product Specs - 4.3 / 5
Nuvanna offers all sizes of mattresses and one slatted foundation product. All mattresses come with three unique levels of specialty foams. Many other similar companies only offer the three level feature on their more expensive lines. The top layer is the cooling layer, containing phase-changing gel particles. It also eliminates painful pressure points. The second layer accommodates motion control which limits disturbances to the sleeping partner. The bottom, and thickest layer is Nuvanna's Progressive Support System (NPSS). This feature creates firmness so sleepers do not feel like they are sinking into the mattress. It also promotes spine alignment and alleviates back pain.
In terms of accessories the only other product Nuvanna sells is the mattress foundation. This is an easily assembled base that also features the 100-night free trial.
In terms of accessories the only other product Nuvanna sells is the mattress foundation. This is an easily assembled base that also features the 100-night free trial.
Sizes |
Twin
Twin XL
Full
Queen
King
California King
|
Type | Specialty Foam |
Upholstery Layer Materials | Open Cell Foam |
Foam Mattress Materials |
Memory Foam
Cooling Foam
|
Cooling Layer | |
Adjustable Positions | |
Adjustable Firmness | |
Base Included | |
Box Spring Included | |
TB117-2013 Label | |
Customizable Size | |
Customizable Shape | |
Customizable Thickness | |
Additional Products | Bed Frames |
Nuvanna Pricing
Pricing and Policies - 4.5 / 5
Nuvanna's mattresses are less expensive than average considering the materials used. Mattresses start at just $550, and the standard Queen-sized model is $890. However, customers searching for peripheral items like pillow and mattress pads with have to find compatible items elsewhere.
Price | $890.00 |
Base Price | $225.00 |
Financing | |
Financing Details | Nuvanna offers mattress financing in conjunction with Klarna. Customers who pay off the balance in 6-12 months will receive 0% APR. If the full balance is not paid off the APR charged to the transaction is 19.99%. |
Free Shipping | |
Full Refund | |
Refund Policy Details | Nuvanna allows customers to try out their mattresses for 100 nights. If they are not satisfied they can receive a full refund and the mattress itself will be donated to the Salvation Army. |
Restocking Fee |
Service Features - 4.5 / 5
Nuvanna has a ten-year limited warranty that covers replacement and repair due to specific issues like sagging, physical flaws, and defects in construction. Although some foam mattress providers offer longer warranties, Nuvanna's is standard for the industry. Nuvanna's 100-night trial is also generous as they will offer a full refund if you are not satisfied and donate the used mattress to the Salvation Army. Nuvanna's website is also especially helpful in the way of blog articles and featured content. The What's Nu section is actually an online network that customers can join that showcases writing, videos, and advice from life coaches, nutritionists, and sleep experts.
Nuvanna Service Features
Customer Support |
Phone
Email
Live Chat
|
Delivery Options | Mail Delivery |
Website Features |
Instructional Videos
FAQs
Blog Articles
|
Mattresses Made in USA |
Warranty | 10 years |
Home Trial | 100 nights |
Home Trial Details | Nuvanna's 10-year limited warranty covers "the following material defects resulting from defective materials and workmanship: (a) visible indentation or sag greater than one inch that does not result from improper use; (b) any physical flaw in the foam material that causes it to split or crack under normal conditions and which are not related to improper maintenance; and (c) defects in the construction of the mattress cover, such as tearing or stitch unraveling." |
Nuvanna Company Reputation
Company Reputation - 4 / 5
Nuvanna has a great reputation for customer satisfaction. Along with an A- on the BBB, the company carries an "Excellent" 9.3 Trustpilot score. Customers routinely praise the comfort and coolness of the mattresses, as well as the support and pain relief they offer. Most Nuvanna customers say they would recommend the product to friends and family.
BBB Rating | A- |
Number of Positive BBB Reviews | 0 |
Number of Negative BBB Reviews | 0 |
Trustpilot Rating | 9.3 out of 5 |
Date Collected | 2018-07-18 |
Year Founded | 2016 |
Company Profile
Full Name | Nuvanna Mattresses |
Company Website | |
Headquarters | 225 Wilmington W Chester Pike Ste 202, Chadds Ford, PA, 19317 |
- Great customer feedback
- Reasonably priced
- Cooling, motion control, and support layers
- Free shipping
- 100 night free trial
- Full refund if not satisfied