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- Brentwood Home Review
ConsumersAdvocate.org Rating: 7.7 / 10 (Very good)
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Brentwood Home is a mattress and bedding company headquartered in Fullerton, California. It was founded in 2015 and ships its products throughout the 48 contiguous United States.
How is Brentwood Home rated?
Breakdown
4.0/5
Product Specs
3.5/5
Pricing and Policies
4.0/5
Service Features
4.0/5
Company Reputation
Overall Rating: 3.9 / 5 (Very good)
Brentwood Home is an environmentally conscious mattress manufacturer with models to suit virtually every budget and comfort preference. It prides itself on using safe, high-quality materials and it gives you a full year to test out its mattresses, which is pretty rare in this industry. The company also offers bed frames, sheet sets, pillows and more, so it's a great one-stop shop for those who are looking to make over their bedroom.
Brentwood Home Product Features
Product Specs - 4 / 5
Brentwood Home currently offers four mattresses in all common sizes. Three of these are hybrid mattresses and the fourth is a memory foam mattress. It prides itself on using eco-friendly materials and its mattresses hold several certifications like CertiPUR-US and UL GREENGUARD certification, indicating that their materials are made with safe materials that won't harm people or the environment. Few other mattress companies can boast this many certifications, so Brentwood Home is a great place for the environmentally conscious shopper to begin.
Sizes |
Twin
Twin XL
Full
Queen
King
California King
|
Type |
Innerspring
Memory Foam
Latex
Hybrid
|
Coils | Marshall (wrapped, encased, or pocket springs) |
Upholstery Layer Materials | Polyester |
Foam Mattress Materials |
Memory Foam
Latex
Cooling Foam
Gel-Infused Memory Foam
|
Firmness Levels | Medium |
Cooling Layer | |
Adjustable Positions | |
Adjustable Firmness | |
Base Included | |
Box Spring Included | |
TB117-2013 Label | |
Customizable Size | |
Customizable Shape | |
Customizable Thickness | |
Additional Products |
Bed Frames
Adjustable Bases
Box Springs
Pillows
Sheet Sets
Foundations
|
Brentwood Home Pricing
Pricing and Policies - 3.5 / 5
Brentwood Home's mattress prices are pretty reasonable, especially considering the quality materials that the mattresses use. There are models to suit every price point and if you are unable to pay for the full cost of the mattress upfront, you can pay for it in installments over time. Like most mattress companies, Brentwood Home ships your mattress to your door for free, though you can pay extra for white glove service if you prefer. The above pricing estimates are for a queen size mattress and frame.
Price | $1,495.00 |
Base Price | $169.00 |
Adjustable Base Price | $799.00 |
Financing | |
Financing Details | You can pay for the mattress in installments through Brentwood Home's partnership with Affirm. You can check if you're prequalified on Affirm's website. |
Free Shipping | |
Full Refund | |
Refund Policy Details | You can get a full refund if you return the mattress within the one-year in-home trial period. |
Restocking Fee |
Service Features - 4 / 5
Brentwood Home offers an impressive one-year in-home sleep trial, which is much longer than what many of its competitors offer and its warranty is among the longest in the industry. You probably won't have any reason to get in touch with the company because most of its customers appear to be quite satisfied with its mattresses, but if they do, you'll have to turn to your computer as the company only offers email and live chat support at present.
Brentwood Home Service Features
Customer Support |
Email
Live Chat
|
Delivery Options |
White Glove Delivery
Mail Delivery
|
Mattresses Made in USA |
Warranty | 25 years |
Warranty Details | This warranty is only valid for the original purchaser and only if the law tag is still attached and has not been tampered with. It does not cover damage due to improper usage or care. |
Home Trial | 365 days |
Home Trial Details | You must try your mattress for at least 30 days. Refunds are processed once your mattress is received by Brentwood Home for recycling or a direct charitable donation is recognized. This offer is limited to a maximum of two mattresses per household. Mattresses used directly on the floor are not eligible for the in-home sleep trial. |
Brentwood Home Company Reputation
Company Reputation - 4 / 5
Brentwood Home has received mixed reviews with the Better Business Bureau, but the reviews on its website are largely positive. The company hasn't been around for that long yet, so as its reputation grows, it'll become easier to get a more accurate picture of its reputation and customer service.
BBB Rating | B- |
Number of Positive BBB Reviews | 1 |
Number of Negative BBB Reviews | 1 |
Date Collected | 2020-01-31 |
Year Founded | 2015 |
Company Profile
Full Name | Brentwood Home Mattresses |
Company Website | |
Headquarters | 701 Burning Tree Rd., Ste. A, Fullerton, CA, 92833 |
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- Eco-friendly mattresses
- Mattresses of all sizes and materials
- One-year in-home sleep trial
- 25-year warranty
- Special financing available
- Free shipping