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- LTC Rider Review
ConsumersAdvocate.org Rating: 9.7 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. Learn more.
LTC Rider is an online-based marketplace for insurance policies that offers long-term care riders. The company is headquartered in Westlake Village, California, and offers consumers quotes from John Hancock Life Insurance Company, which is one of the nation’s top insurance providers.
How Do We Rate LTC Rider?
Breakdown
5.0/5
Benefit Limits
4.8/5
Policies & Coverage
4.6/5
Customer Service
Our Overall Rating: 4.8 / 5 (Excellent)
LTC Rider allows consumers to get a free online quote for life insurance policies with a long-term care rider offered by one of America’s most trusted insurance providers, the John Hancock Life Insurance Company. The company’s website is easy to use, and consumers can get an instant quote within a few seconds by providing details such as their name, gender, and brief health history. Once this information is submitted, consumers receive a quote with details about their plan like premium duration, benefits, and available programs and discounts. One of the perks of using LTC Rider, is that consumers can also apply for life insurance policies through the company’s website. Additionally, LTC Rider offers customer support via email and over the phone, in case additional assistance is required. However, since the company is fairly new, consumer reviews are hard to find through different outlets, so we encourage consumers to do additional research before purchasing any products.
Policies & Coverage
Policies & Coverage - 4.8 / 5
LTC Rider currently offers consumers life insurance policies through John Hancock. John Hancock’s Universal Life Insurance offers a variety of policies, including individual policies, and tax-qualified policies, among others. The Universal Life Insurance also includes a long-term care rider, which offers coverage for things like adult day care, home health care services (including hospice, respite and homemaker services), and residential care facilities. Additionally, consumers who register for the company’s Vitality program, may qualify for additional discounts on their premium payments by participating on healthy activities like exercising, eating well or getting annual check-ups.
Policy Types |
Individual / Standard
Hybrid Life and Long Term Care
Group
Tax Qualified
|
Types of Covered Care |
In-Home Care
Assisted Living / Adult Day Care
Nursing Home
Hospice Care
Medical Help Systems
|
Facility Coverage | Any Facility |
Available Policy Riders | Return of Premium |
Available Discounts | Preferred Health |
Claims & Benefits
Benefit Limits - 5 / 5
Since LTC Rider is not the underwriter, all claims and benefits depend on what John Hancock’s policies offer. Consumers may file a claim online or over the phone, and some benefits may require a physician letter of certification, among other things in order to qualify. Additionally, John Hancock offers consumers a death benefit as part of the company’s life insurance policy, and the company’s maximum monthly benefit for its long-term care rider is calculated by multiplying the death benefit at the time of the claim times 4%.
Maximum Daily Benefit Limit | Varies depending on the selected policy. |
Unlimited Lifetime Benefit Period? | No |
Elimination Period | Elimination period for the long-term care rider is 100 days. |
Eligibility Requirements |
Activities of Daily Living Limitations
Physician Certification / Letter
Alzheimer's or Cognitive Impairment
|
Financial Strength & Ratings
Financial Strength - 4.8 / 5
LTC Rider is a company that helps consumers get quotes and apply for life insurance policies with a long-term care rider provided by John Hancock Life Insurance Company. John Hancock is one of the industry’s most trustworthy providers, with excellent AA-, A1, and A+ ratings on Standard & Poor’s, Moody’s, and A.M. Best, respectively, which means that the company has a stable financial outlook overall.
Moody's Financial Rating | A1 |
AM Best Financial Rating | A+ |
Standard & Poor's Financial Rating | AA- |
*The above information reflects the financials strength of one of the partner long term care insurance companies that this marketplace offers policies through: John Hancock.
LTC Rider Reputation
Customer Service - 4.6 / 5
LTC Rider is a relatively new company, and therefore, it doesn’t have a TrustPilot score or a BBB rating, and consumer reviews about the company are hard to find online. However, the company offers life insurance policies with a long-term care rider provided by John Hancock Life Insurance Company, which is one of the industry’s top providers, with over 150 years of experience.
LTC Rider offers customer support via email and over the phone, though operating business hours are not specified on the company’s website, so we encourage consumers to do additional research before purchasing any products.
LTC Rider offers customer support via email and over the phone, though operating business hours are not specified on the company’s website, so we encourage consumers to do additional research before purchasing any products.
Date Collected | 2018-12-11 |
Contact & Additional Information
Company Type | Marketplace |
Homepage URL | |
Company Phone | (805) 413-7562 |
Headquarters Address | 310 N. Westlake Blvd., Suite 240, Westlake Village, CA, 91362 |
- Get a free online quote within seconds
- Life insurance policy with LTC rider included
- Apply for plans through the company's website
- Sample contracts available on your online quote
- Policies and plans issued by John Hancock Life Insurance Company