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REVE Chat is a technology company providing web-based live chat solutions to businesses. It is owned by REVE Systems, a privately held company based in Singapore. REVE Chat was launched in 2014 and provides tools for customer engagement using live message and video chat.
- Functions across SMS, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line, customers' websites and mobile apps
- Advanced analytics to benchmark, monitor, and optimize critical KPIs in real time.
- Intuitive point and click interface speeds development of AI-powered bots
- AI-engine features advanced natural language understanding
- Unique expertise based on 20 years bot development and optimization experience
- 18,000 businesses served to date
- Innovative NLU engine detects consumer intent, identifies conversations to automate, and helps inform business decisions.
- Cloud-based workspace to manage agents, bots, and conversations via desktop, iOS, and Android devices.
- Integrates with customers' CRMs, data and inventory management, scheduling, and other key systems
Additionally, like many chatbot services, it provides detailed analytical reports to its agents, with personal information and web usage information about visitors. It also proactively engages customers, which has been proven to increase conversion rates. In addition to the wide variety of tools it provides, REVE has also garnered mostly positive reviews from its users, making it an excellent choice in the live chat field.