- Functions across SMS, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line, customers' websites and mobile apps
- Advanced analytics to benchmark, monitor, and optimize critical KPIs in real time.
- Intuitive point and click interface speeds development of AI-powered bots
- AI-engine features advanced natural language understanding
- Unique expertise based on 20 years bot development and optimization experience
- 18,000 businesses served to date
- Innovative NLU engine detects consumer intent, identifies conversations to automate, and helps inform business decisions.
- Cloud-based workspace to manage agents, bots, and conversations via desktop, iOS, and Android devices.
- Integrates with customers' CRMs, data and inventory management, scheduling, and other key systems