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4 Customer Reviews - see all comments
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Founded in 1984, LawDepot is an online service that allows consumers to purchase customized legal documents carefully developed by a team of lawyers. Its comprehensive selection of forms and resources have helped over two million users and saved customers an average of $1 billion in legal fees. LawDepot has offices in California, Canada, and the U.K.
- Online service created by lawyers
- 30-day refund policy
- Experienced staff available for instant chat Sunday through Friday
- Plans for wills, trusts and guardianships
- Prices range from $39 to $499
- Free printing and shipping
- Customized service through a 10-minutes process
- Frequently asked questions available online
- State-specific and legally valid estate planning
- Attorney consultations available for an additional fee
Latest LawDepot Reviews
The customer service provided by JULIE was not good. She followed her "script" and interrupted me, as well as was condescending and tried to interject her personal input on how it's my responsibility etc. Unfortunately, I missed the end date of the free trial. I understand this, however it would be a better option for people that are obviously looking to save money to have an option that is a pro-rated cancellation. Gone is the Customer Service that companies need, without customers you will not have a company in the long run. I was not making up excuses or reasons for missing the deadline, I just thought I cancelled it right away as the document I was looking for didn't work. You WILL... Read More
I used their site for a school project, I hit end trial and it did not go through I guess. I didn't realize that I was still getting charged $33 a month for something I never used after that (plus an international charge fee, cause why would they tell you that up front) When I reached out, the live chat woman told me no to a refund for the first month, so I called for a manager. She wrote me off completely and told me she couldn't tell what I did or didn't do with the website, which you can see how people access your site, I know the back end of a website ma'am. Then when I said I hit end free trial, she was like we can't see that, you must've done something wrong. Just very accusative,... Read More
I recently prepared a PRENUPTIAL AGREEMENT for my son and his future wife. I paid a one time fee of $39, attached their assets and liabilities and am pleased with the document. I found the cost for LawDepot to be very fair when compared to other companies who specialize in the preparation of legal documents.
The customer service provide by MONIQUE was trash. Monique interrupted me, spoke over me all because I wanted to cancel. She was rude, and didn't know what she was talking about. She made it seem like I was stupid which companies should NOT do! She tried to tell me that I waited too long and must have forgot to cancel, which was CERTAINLY NOT the case, she just wanted to be rude since I was canceling. You WILL get ripped off. Don't waste your time or money trash company and its trash customer service reps like MONIQUE!!!!!