JustFlowers Flower Delivery Review
ConsumersAdvocate.org
58 Customer Reviews - see all comments
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JustFlowers.com has been in the floral and gift basket industry for more than 16 years, delivering flowers and gifts directly to their customer’s doorstep. The company gives customers access to a wide variety of flower arrangements for various events. It offers domestic and international deliveries backed by its freshness and quality guarantee.
Features and Services
Just Flowers offers roses, gift baskets, and plants for birthdays, funerals, anniversaries, weddings, or any occasion. Flower choices include roses, lilies, daisies, orchids, tulips, and farm fresh flowers. Clients can also place orders for sympathy occasions, funeral casket cover,s funeral wreaths, and standing sprays.
Just Flowers provides express flower delivery service nationwide. Clients can contact the company for help and guidance with the flower selection process. The company’s website also provides an online form for easier selection.
The company ships internationally. Flower delivery services are available for Australia, Argentina, Brazil, Brunei, Cambodia, Cayman Islands, Croatia, Canada, Denmark, Dominican Republic, Japan, Malaysia, New Zealand, Netherlands, Oman, Pakistan, Philippines, Panama, Puerto Rico, Portugal, Singapore, Sweden, Switzerland, Taiwan, Vietnam, Zimbabwe and many more. For a complete list of the countries covered, please check Just Flowers’ website.
International shipping fee and delivery charges may vary depending on location, local flower availability, and exchange rate. The company applies restrictions to some service areas, and will contact customers if there's any difficulty during shipping.
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Flower Selection |
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Exotic Blooms |
✔ |
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Live Plants |
✔ |
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Custom Arrangements |
✔ |
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Hand-Held Bouquets |
✔ |
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Fresh Arrangements in Vase |
✔ |
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Artificial Flower |
✗ |
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Boutonnieres |
✔ |
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Corsages |
✔ |
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Cut Flowers (without vase) |
✔ |
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Other Gift Items |
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Gift Baskets |
✔ |
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Gourmet Treats |
✔ |
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Customized Greeting Cards |
✗ |
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Wine |
✔ |
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Balloons |
✔ |
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Designer Products |
✔ |
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Gift Cards |
✗ |
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Outsourcing |
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In-Season Blooms |
✔ |
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Locally Sources |
✔ |
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Greenhouse Flowers |
✔ |
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Order and Delivery Options |
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International Delivery |
US or Canada Only |
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Same Day Delivery |
✔ |
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Shipping Fee |
Varies depending on location, weekend service or holiday deliveries. |
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Priority Shipping |
✔ |
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Local Florist Delivery |
✔ |
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Online Ordering |
✔ |
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Order Tracking |
✔ |
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Occasions and Events |
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Christmas |
✔ |
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Birthday |
✔ |
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Anniversary |
✔ |
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Sympathy and Funerals |
✔ |
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Congratulations |
✔ |
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Thank You |
✔ |
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Housewarming |
✔ |
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Get Well |
✔ |
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Weddings |
✔ |
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Business Gifting |
✔ |
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Retirement |
✔ |
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Graduation |
✔ |
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Love and Romance |
✔ |
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New Baby |
✔ |
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Im Sorry |
✔ |
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Others |
✔ |
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Customer Assistance |
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Money Back Guarantee |
✗ |
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Service Charge |
N/A |
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Phone |
✔ |
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✔ |
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FAQs |
✔ |
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Knowledge Base |
✔ |
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Store Locator |
✗ |
Flower Delivery at JustFlowers
JustFlowers provides people with a wide selection of flower arrangements to choose from. Deliveries are backed by a company guarantee that ensures the freshness and high quality of their floral arrangements.
- Wide selection of flower arrangements
- Rated A- by the BBB
- Guaranteed fresh and quality floral arrangements
- International delivery
- Huge inventory of flowers to choose from
Latest JustFlowers Reviews
Advertised as today delivery which is why I chose them. The delivery was not delivered that day (Saturday) I called the next day and was told it would be delivered that day, Sunday) however, it was not. I called the following day (Monday) and still no delivery. I was told that they have policy for no weekend delivery so I ask why they advertised to be delivered on same day??? Pretty much got the run around. I ask to speak to manager who offered a 10% discount, then a 15% discount to continue with them. What an insult!!!! Canceled order and Apple assisted me with receiving my refund
False advertisement and Rude!!!!!
I was very disappointed in Just Flowers. I ordered a Mothers Day bouquet for my best friend who lost her tiny baby boy. I wanted to send her flowers in his name. I placed my order on Thursday and got a delivery scheduled for Friday. I paid almost $100. Next day I get this text “We apologize that we are unable to deliver your order #…. to ……… today and we have rescheduled it for tomorrow. We understand how important it is to show your loved ones how important they are to you and we are truly sorry….” Ok so on Friday I was kinda ticked because I had ordered a delivery that day but I was like well if it gets there Saturday that’s still ok. Saturday I get the exact same thing. And Sunday! Now... Read More
Buyer beware! The arrangement was delivered one day early. It was for the death of a child. I wrote a message however it was not attached to the basket of flowers that I sent. The delivery person spoke no English so the receiving parents had no idea who sent them. Finally, I called the family, and they informed me of the above and sent me a picture of the arrangement. It looked like a beginner florist put it together in the fastest possible way. I upgraded to the highest level and believe me when I tell you it was pathic looking. Oh the photos on their website look fabulous but the actual arrangement was not up to "their standards." I called to ask for another arrangement to be sent and... Read More
Consider this a cautionary tale for anyone considering Just Flowers for their floral needs. I'm utterly dismayed by the abysmal service I received when ordering a funeral arrangement from them. Despite assurances, the flowers arrived late and looked nothing like the $250 arrangement I ordered. Adding insult to injury, the accompanying note was replaced with a cheap envelope stating a "greeting card shortage," containing a folded piece of printer paper. When I attempted to address my concerns with customer service, they argued that the flowers delivered looked like a cross, despite photographic evidence I provided. I requested to speak to a manager to address this, but instead of... Read More
Do not use this company i purchased $300 worth of flowers and they gave me a basket with 5 flowers and 50 green leaves
Do not use this company customer service is terrible still waiting for valentines flowers !!!!!! I ordered them 02/13/2024, today is 02/16/2024. Cant talk to a live person getting the run around. If I could give them negative stars I would. Order number 9827619
Never again failed to deliver over and over. Over priced rip off artists that can't provide a service . They make it almost imposable to get a refund.
If I could leave zero stars, I would. Scam. They just blame the home florist don't look into it and then bombard you with sales emails that you can't unsubscribe from. Do not order from these people. They are awful. I have unsubscribed from them over 20times and they still continue to send me emails telling me to order flowers for my dead mother, who they sent a pathetic arrangement to as she was dying in the hospital at Christmas. I have even emailed and told them that she is dead and their emails are distressing and they still don't stop. Do not give these immoral people money.
I ordered flowers for a birthday. The day of delivery they said they couldn't find a florist to do it for the listed price, but I could pay $22 more and they would do it OR I could have it delivered the next day for the agreed apon price. Then day of delivery they call and basically tell me the exact thing but now it is 12 more. When I complained they said they would split the cost. Total scam for listed price. I almost said no but I had planned on the delivery as a gift.
Ordered flowers for our 40th anniversary. The order never came they claim they came and no one was there. Lied! We have ring camera & high definition security cameras. They never showed up. Then they say they will deliver next day. BS! Next day was not our anniversary. We requested a full refund. Now it’s going to be a hassle. Will never ordered from them again. We have now had to call our bank to fight this miserable transition!! Unbelievable!!! STAY AWAY!!
The company changed the date-then didn’t delivery the next day because delivery driver couldn’t find a large school with accurate address and door #. They said no refund-but I called bank to dispute changes. The people do not speak English. Very disappointed.
I searched specifically for PURPLE flowers for my daughter-in-law and found a picture of a beautiful arrangement of ALL purple flowers. I placed the order and anxiously waited for the flowers to be delivered. My DIL sent a picture of the delivery and much to my dismay and disgust, not only was there only ONE purple flower in the arrangement of mostly PINK flowers, but there was one AWFUL brown sprig of something dead in the middle of it all. Their solution was to refund the service fund portion of the bill ... totally unacceptable when they dropped the ball that badly. I had to file a BBB complaint to get them to work with me at all. When they called my phone and I answered, no one was... Read More
02/19/2023 I ordered a plant in a ceramic dish from JustFlowers and upgraded to premium (more plants). Just Flowers had Panage Florist in San Juan Capistrano, CA create and deliver the arrangement. The recipient sent me a photo of the received arrangement. I was shocked, humiliated, and embarrassed at what was delivered. The plant was in a cheap white Easter basket instead of the ceramic dish. The plant was even smaller than the standard arrangement before it became premium. There was an ugly bow in the arrangement cheapening the look even more than the basket and there were stupid butterflies stuck in it!!! I was in communication with JustFlowers who was in communication with... Read More
I ordered flowers on 9/4 for 9/10 delivery with express delivery fee because 9/10 is Saturday. But still do not receive on 9/12 (Monday). I asked they to explain the reasons but with no reply. Very terrible shopping experiences.
Flowers were NEVER delivered. No one will answer the phone, it is a machine. I left voicemails, sent emails and submitted a Order inquiry form and still have not heard anything back. Still haven't received a refund. STAY AWAY! DO NOT USE THEM!
I ordered an expensive sympathy arrangement for my family yesterday and paid the express delivery fee with instructions to hand the flowers over personally at the door and not leave them at the door (too cold outside). The family was home during the period I specified for delivery, but the flowers did not arrive. I called customer service this morning and was told I had to wait till this afternoon to get customer service. Several hours later they called my family instead and insisted that the flowers were delivered which they were NOT. I called customer service three more times this afternoon and they are of NO HELP. Disappointing service and an embarrassment to me. The customer... Read More
Ordered flowers on 12/13/2021 for a 12/16/2021 delivery--flowers not delivered on 12/16/2021, 12/17/2021 or 12/18/2021!! Said they weren't able to find a local florist to complete me order...ridiculous!! I requested a full refund...will see how that goes!
Ordered flowers on 12/13/2021 for a 12/16/2021 delivery--flowers not delivered on 12/16/2021, 12/17/2021 or 12/18/2021!! Said they weren't able to find a local florist to complete me order...ridiculous!! I requested a full refund...will see how that goes!
These people have literally bilked thousands and thousands of dollars out of people just in the last several months. I filed a formal complaint with the BBB and Consumer Affairs - it takes no longer than the review that you wrote. I would ask/beg that you ALL DO THE SAME.
These people are UNETHICAL and need to be stopped. Also operating under flowerdelivery.com
JustFlowers is the WORST flower service I have ever used. STAY AWAY!!! They never delivered flowers to my mother for Mother's Day. I called for a refund, which was never processed. They emailed me a month after I placed the order to tell me that the flowers were delivered (a month late). But my mother still did not get her flowers! Now I get to decide whether to waste another hour on the phone with them to attempt to get my $100 back. This is ridiculous.
terrible terrible terrible... if you want to be frustrated disappointed and annoyed then use this company because that is all they will offer you! call me an hour before delivery to tell me that don't have the flowers .. I wish I had of done my research and read reviews.. I mean how hard can it be to fill an order and deliver the product??
Ordered a basket of plants. Total charge $107.00. The recipient received a small vase with 6 to 8 spring flowers. Customer Service assured me a redelivery would rectify the discrepancy. Never happened. Upon informing customer service of the lack of a new delivery, I was offered a $10.00 gift card to use with my next order. Yeah right!!! Like I would ever order from Just Flowers again, Spend your money at a more reputable site.
Helen A . Horrible conning way to do business. My daughter placed an order on 5/08/2021. Today is 5/14/2021. No flowers. Took money to process order, did not deliver flowers and can not get through to anyone to talk to. It's like a joke. Took money and laughing all the way to the bank. Insane .
Heartbreaking! Mother’s Day flowers were never delivered and I paid $150.00!!! False advertising how is this allowed? We need to do a class action lawsuit
Terrible, stay away. Promised Mother’s Day delivery, then emailed to say sorry, busiest day, will be delivered Monday. Then Monday they say Tuesday. Tuesday they cancelled my order for no reason. Have called and emailed, nothing more than a canned response. No reason for cancelling? Tried to get info on website by inputting email and order number and says it can’t access that order.
BRUTAL.