Treatment Services and Ease of Process

Elan MD exclusively provides treatment through the use of their questionnaire, which is fairly straightforward and thorough, asking questions related to ED symptoms, including what type of ED medicine the patient prefers. It will then link you to a doctor, who will look at your questionnaire and schedule an appointment to decide on your ED treatment. It claims to provide unlimited follow-up access to your appointed physician, although we find that hard to believe after the seeing the lack of basic information available on its website.

Provider Credentials and Medical Expertise

Elan MD’s website does not list the medical personnel it employs for their medical screening process. It has no physical location listed, and their phone number seems to be out of service, which could drive away potential patients already wary about talking to someone about seeking ED treatment. It is not rated by the Better Business Bureau or Trustpilot.com, although it is approved by Legitscript.com. Many of the links provided by the website are not currently active and yield a 404 error, such as the list of U.S. states in which Elan MD operates or their Frequently Asked Questions section.

Medication Options and Pricing

Elan MD offers only two of the four possible medications approved by the Food and Drug Administration for ED treatment, available in both generic and branded forms. Seeing as ED treatments vary on suitability on a case-by-case basis, Elan MD might not offer the brand best suited for a particular patient. There is no price listing on any of the medications and a credit card must be provided before making your initial appointment, which could raise some red flags to patients on a budget. Elan MD nonetheless assures that the doctor’s consultation is free of charge and the patient will only be charged for the medicine the doctor decides on prescribing, which has free 2-to-3-day shipping.

Given the lack of information available and the potential red flags surrounding their service, we can’t recommend Elan MD to men suffering from ED. There are other online pharmacies that provide all the discreetness and confidentiality expected to accompany an ED diagnosis, while also providing pricing information and trustworthy credentials.