Kay Jewelers is an online retailer and a division of Sterling Jewelers Inc. which specializes in providing engagement rings and wedding sets. The company distributes a variety of low-cost watches, necklaces, rings, charms, bracelets, personalized accessories & jewelries, and bridal sets to their customers across U.S.A.

Services and Features

Kay Jewelers provides a range of engagement rings from different brands and collection. Rings vary from its metal type, stone shape, stone color and price. The online retailer also offers a “Design-A-Ring” service for customers who would like to create their own unique engagement ring. Kay Jewelers’ diamond engagement rings are also backed with a diamond certification to ensure customers of the quality and authenticity of their products.

The jewelry retailer gives a Lifetime Diamond and Color Gemstone Guarantee which coverage includes mounting guarantee, stone replacement, free lifetime cleaning & inspection, and lifetime diamond trade-in policy.

For customers that are not satisfied with Kay Jewelers’ products, the retailer gives them a 60-day return period to their website. Buyers may also return their order within 90-days in any Kay Jewelers store location except those products that are custom-designed and specially ordered.

Kay Jewelers also has an Extended Service Plan offered for an additional cost. This plan includes replace clasp, ring resizing, retip prong, new prong, new head, and tighten stone that are all free of charge. The plan comes in additional cost which depends on the price of the item a customer has ordered.

The company has a 12-month financing plan offered to their customers. Their financing plan is more convenient because it doesn’t have interest added on the customer’s order for the full 12 months. This financing plan is available for products that amounts to $500 or more and requires customers to give a 20% down payment. If somehow a customer failed to pay the product’s balance, Kay Jewelers still gives a 60-day period for them to complete their payment.

Engagement Rings at Kay Jewelers

Kay Jewelers is a great choice for people searching for certified and quality engagement rings. The online retailer also ensures excellent after sales service with their Lifetime Diamond and Color Gemstone Guarantee.