James Allen is a company that provides consumers with quality cut diamonds, gemstones, engagement rings, wedding rings, and fine jewelry. They offer AGS and GIA certified jewelry with lifetime diamond upgrade and warranty.

Services and Features

James Allen produces guaranteed conflict-free diamonds that are IGI, AGS, and GIA certified. Their diamonds are considered eye clean and come with a diamond certificate. This is to ensure buyers that they've purchased a high-quality product that has been graded by known laboratories.

What’s different at James Allen is that they provide "360° Diamond Display Technology". This service allows potential buyers to view the actual diamond in full. It also lets viewers interact with the photographed diamond in 3HD.

The jewelry store offers a list of services to their customers. They give a 30-day risk-free return with 100% refund or exchange if a customer is not happy with their purchase. Free and fully insured shipping is also applied to all orders regardless of the amount or destination. A 60-day free resizing is also given to customers free-of-charge.

The company also offers an innovative price match guarantee. If a competitor's diamond is identical to one sold by James Allen, if it's available for purchase immediately, and if it has a comparable GIA grading report, the company will match the competitor's price for a period of 48 hours. 

All James Allen jewelry comes with a lifetime warranty that includes re-polishing, rhodium plating, prong tightening, and cleaning services. Repair or replacement does not seem to be covered as the warranty specifies only manufacturer defects. You must mail the piece to James Allen and they will notify you of the charges before they begin work. They also have Lifetime Upgrade Policy where any loose diamonds purchased from their website can be replaced or upgraded with a new diamond.

The online retailer offers flexible payment methods. With a minimum purchase requirement of $1,000, clients can have their interest deferred if their item is paid in full within 6 months. They also offer customers a 9.90% APR with 24 monthly payments for a minimum purchase of $2,000.

Engagement Rings at James Allen

James Allen offers a wide range of services under their warranty, but repair and replacement is only covered for manufacturer defect. The free shipping, 60-day free resizing and upgrade policies are all also obvious plusses. James Allen is ultimately a good choice to buy engagement rings. Because of their Diamond Display Technology, customers can be assured they are buying genuine items of fine quality.