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2 Customer Reviews - see all comments
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Shopify, Inc. is an eCommerce website founded in 2004. Headquartered in Ottawa, Canada, Shopify provides a platform for online small to medium-sized retailers. Its software and cloud-based programs can be used across all sales channels, from web and mobile to physical, brick-and-mortar stores.
- Custom domain name
- Hundreds of templates
- Unlimited products, inventory, and bandwidth
- Analytical reports
- 24/7 customer support
Latest Shopify Reviews
These ratings here are not accurate. If you look around, they get 1-star review on most platforms. The worst customer service I have encountered. Publicy traded but no support via phone, and once you actually find their chat support, it is no help. I've been locked out of my store for over a week now because their multi-factor authentication isn't working. I can't fill orders, and after the initial chat over a week ago Im unable to get any email replies.
Shopify is horrible. They absolutely do not take calls. Their chat is worthless. They pretend to have effective support for the store owners, but, in reality it is non-existent. If you can afford to have your $ held for stupid reasons, then by all means use them at your peril.
However, customer experience is still an issue, with hundreds of complaints against the company at the Better Business Bureau and a poor Trustpilot score (2.4 out of 10). Additionally, although there are several ways to reach the company and there is customer support 24/7, its terms and conditions note that technical support is only available over email.
Overall, however, its versatility, security, and comprehensive list of features deservedly make Shopify the unquestionable leader in eCommerce platforms.