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2 Customer Reviews - see all comments
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Living DNA was founded in 2016 in the United Kingdom with the purpose of looking into ancestral DNA in 80 worldwide regions. Each sample provided is tested against 650,000 genetic markers and the results are distilled into digital raw data for personal use. One of the firm's ongoing projects is mapping out the world's DNA.
- Tests for 650,000 genetic markers
- Ancestry results go back 10 generations
- Partnership with over 200 laboratories
- Young, growing company
- Invested in mapping out the world’s genetic roots
Latest Living DNA Reviews
The advertising for Living DNA indicated that it would help find other living relatives; it did not. It promised a book regarding its findings; still have not received and get nothing but the run-around. I would rate this as not much more than a scam to get your money.
This company has, by a far margin, the worst customer service I've ever experienced. My wife and I activated and mailed kits on December 26, 2018. Both were received, as indicated by the Living DNA status updates. My wife received her results shortly thereafter. However, my status never changed. I began trying to contact them through email, which is their only option. They give themselves a generous "two business weeks" to respond to emails, and they fail to even meet that. Eventually, after numerous emails, someone responded on February 26, 2019 and said that they, "had a few big problems over January which created a huge influx in customer enquiries," and were reaching out to... Read More