ConsumersAdvocate.org Rating: 8.1 / 10 (Excellent)
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Based in New York State, SeekVerify is relatively new online background check service that provides reports to customers wanting to run checks for personal use. As the company is not FCRA-compliant, their reports cannot be used to make hiring decisions, or for any other official purposes as outlined by the FCRA.
How is SeekVerify rated?
Overall Rating: 8.1 / 10 (Excellent)
SeekVerify is a solid online background check service that is a little on the pricier side compared to its competitors. Customers who use SeekVerify, however, get the advantage of a search that encompasses over 10 billion public records. Also, SeekVerify makes sure their information is current by updating their records every 24 hours. The company has a $1 trial plan which can be really useful if you want to take a test run, but be aware you have to specifically cancel the first day or you will be charged the normal monthly subscription fee.
SeekVerify Screening Details
Screening - 8 / 10
In terms of screening ability, SeekVerify provides all the normal data points we've come to expect from this type of non FCRA-compliant online background check. The company will do a solid check that will hit all the key points including criminal records, sex offenders, and financial information. You can also reverse search by phone number or email in order to ascertain the identity of an unknown person calling or emailing you. Though these are standard features, one area SeekVerify excels in is its database maintenance. A common complaint among online background checks is that, because the information comes from public records, it tends to be old or out of date. SeekVerify updates their records every 24 hours to make sure they have the latest info available.
Sex Offender Registry
Education & Employment Verification
SeekVerify Company Reputation
Company Reputation - 8 / 10
SeekVerify has a few negative reviews online which wholly center around a misunderstanding about their $1 trial period. The company clearly states right below the credit card info field that the trial is for only a 24 hour period and that they will charge the monthly subscription rate after that. Beyond that, SeekVerify has a C+ with the BBB, which is based on only 2 negative reviews that were addressed personally by company representatives. In both cases SeekVerify refunded the customers.
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Pricing - 8.5 / 10
SeekVerify gives you one-day access to its database for $1. However, after 24 hours you will be charged the monthly subscription fee of $39.95. Although SeekVerify clearly states this will be the arrangement should you hand over your credit card info, the monthly price is a lot higher than most other comparable online background services we evaluate. Also, SeekVerify only offers one monthly rate and does not give discounts for multi-month plans. It is not clear if the company places a limit on searches, or what is included in its "Premium" report, which costs $19.95 extra.
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SeekVerify Customer Service
Customer Service - 8 / 10
SeekVerify has 24/7 customer assistance, which is always a plus and not necessarily a given among online background check providers. As always, it is important to note SeekVerify is not FCRA-compliant. For customer convenience, the company is fully transparent about what customers may or may not use their service for. Since it is a non-FCRA-compliant entity, you cannot use SeekVerify's background checks to screen potential employees or tenants, stalk anyone, or make any kind of professional assessment.
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