GoodHire Background Checks Review

Rating: 8.7 / 10 (Excellent)
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Founded in 2013, GoodHire is a screening company that specializes in background check solutions for employment purposes. They are accredited by the National Association of Professional Background Screeners (NAPBS), and are a member of the American Staffing Association, a professional organization of staffers and recruiters. They offer traditional criminal background checks, as well as international checks and drug testing services. The company is a business unit of Inflection.com, Inc.

How is GoodHire rated?

Breakdown

9/10
Company Reputation
9/10
Screening
8/10
Pricing
9/10
Customer Service

Overall Rating: 8.7 / 10 (Excellent)

With a sterling company reputation, GoodHire is an excellent choice for employers looking for FCRA-compliant background checks for applicants and employees. They have an extensive suite of screening products, including international criminal checks, as well as comprehensive resources to help employers meet all legal requirements regarding background checks. Though their prices may be steeper than those charged by other companies, employers are paying for accurate reports as well as the peace of mind of complying with the law.

GoodHire Screening Details

Screening - 9 / 10

GoodHire runs employment background checks for verified businesses. They advertise that they are fully FCRA-compliant, which means businesses can use their reports to make decisions about applicants' eligibility. Their basic check includes a social security number check and identity verification, a nationwide criminal records search, and a sex offender registry check. Additional checks and verifications are available for an added cost, including driving records, past education and employer verification, drug screening services, and a check of the terrorist watch list.

Most of these checks are offered by other employee screening companies, but what makes GoodHire stand out from the pack are their international checks, which will verify international applicants' employer and education records, as well as any criminal history in one of 223 countries. They provide healthcare sanctions checks, where they will verify if any applicants in the healthcare industry have had sanctions imposed by regulatory agencies. GoodHire also has an Ongoing Alert system, where employers can monitor their employees' records to see if any additional records are found or added. This last service has special FCRA requirements, so GoodHire also provides compliance assistance to make sure everything you do is above board.

GoodHire also has a web platform that allows employers to get electronic consent from the applicant, and the applicant to provide information to make sure the report turns up the correct records. All of this helps clients comply with the FCRA and avoid trouble later on.

Depending on the amount of verifications required, reports can be available within 1–3 business days. This is in addition to the initial one-day account verification process, which GoodHire must perform to make sure the person requesting the check is part of a legitimate business and not an individual.
Legal Records
Federal/State Criminal
Bankruptcy
Sex Offender Registry
Global Watch List
Driving Record
Other Records
Credit Check
Education & Employment Verification
Past Addresses
Social Security # Verification

Additional Services

  • Drug Screening
  • Electronic Consent Form

Sample Background Check Report

Sample Report

Customizable Results

Customers can add more screenings to the basic background check at additional cost.

GoodHire Company Reputation

Company Reputation - 9 / 10

GoodHire is accredited and rated A+ by the Better Business Bureau. They have no negative reviews and only two complaints, all older than two years. GoodHire is also accredited the National Association of Professional Background Screeners, which requires background check companies to meet certain industry standards. We could find no regulatory or civil actions taken against GoodHire. Therefore, their reputation appears to be solid and trustworthy. Most importantly, they are a consumer reporting agency, as defined by the Fair Credit Reporting Act, so employers can use their screening reports to make employment decisions.

Key Reputational Facts

Year Founded
2011
BBB Rating
A+
Number of BBB Positive Reviews
16
Number of BBB Negative Reviews
0
Verified Contact Info
Yes
Date Collected
2018-02-01

Certifications & Actions

Classified by FCRA as Consumer Reporting Agency
Yes
NAPBS Accredited
Yes

GoodHire Pricing

Pricing - 7.6 / 10

For companies that do fewer than fifty background checks per year, GoodHire sells checks individually, and they have three bundles available. The Basic check costs $29.99 and includes a social security number check, a criminal database search, and a sex offender list search. The Standard check costs $54.99 and adds a domestic terrorist list search and a country criminal court search. The Premium check costs $79.99 and has everything the Basic and Standard checks have, plus education and employer verification. All background checks are subject to a one-time setup fee of $49.99.

For companies that do more than fifty checks in a year, there are bundles available, presumably for a discounted price. Those interested should contact GoodHire directly to receive a quote.

In addition to the traditional checks mentioned, there are other verifications available at additional cost. Prices range from $4.99 for identity verification to $74.99 for a ten-panel drug screening. International checks are also subject to extra charges depending on the country being searched. The turnaround time for international checks also varies.
Free Report
No
Monthly Subscription
No
Plan 1 Name
Basic
Plan 1 Monthly Price
$29.99
Plan 2 Name
Standard
Plan 2 Price
$54.99
Plan 3 Name
Premium
Plan 3 Price
$79.99
Volume Pricing
Special plans are available for organizations that do more than fifty background checks per year.

GoodHire Customer Service

Customer Service - 9 / 10

GoodHire has a support team that can be contacted by phone, email or via a chat on their website. They will assist candidates and employers with any questions regarding purchasing background checks, reviewing the report on their web platform, or disputing the information contained in the report.

GoodHire assists employers with FCRA compliance. The company website includes a resources page with sample consent forms and other legal documents needed to meet all the requirements of the FCRA. They also have extensive informational resources, such as summaries of background check laws in every state.
24/7 Hotline
No
Customer Service Hours
Weekdays, 8 am – 8 pm, EST
Contact Method
Phone
Email
Chat
FCRA Compliance Assistance
Yes

Company Profile

Full Name
GoodHire Background Checks
Company Website
Headquarters
555 Twin Dolphin Drive # 200, Redwood City, CA, 94065
Mailing Address
P.O. Box 391403, Omaha, NE, 68139

Top Rated
Our Partner
9.0 / 10
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