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Cloudways Web Hosting Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
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Founded in 2012, Cloudways is managed cloud hosting company that offers customers the reliability of dedicated hosting and the simplicity of a PaaS platform. The company operates 60 data centers worldwide and maintains offices in Malta and Pakistan.
 
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How is Cloudways rated?

Breakdown

3.5/5
Performance
3.5/5
User Experience
3.5/5
Price and Subscription Model
3.5/5
Services Offered

Overall Rating: 3.5 / 5 (Very good)

Cloudways relies on multiple partner clouds to deliver reliable service (99.9% uptime), the the time-saving support of a PaaS (platform as a service) model, and the flexibility to upscale and downscale your usage as your hosting needs change—all at very reasonable prices. Users can pay monthly with no commitment to an annual contract. Each of its three plans offers the ability to run unlimited applications, automatic updates, simple WordPress integration, and free migration of one website. Consumer reviews of the site praise its intuitive user interface and customer service. All in all, it's an excellent choice, particularly for companies for whom scalability and developer support are important features of web hosting services.

Cloudways Range of Services

Services Offered - 3.5 / 5

Cloudways offers dedicated hosting services exclusively to provide customers with the most reliable performance. The company's platform supports all PHP. In addition, Cloudways is paas (platform as a service) provider. Their platform includes multiple tools to aid developers launch a range of applications, many with just one click.

Useful For:

  • Small Businesses
  • Beginners
  • Developers
  • Blogging
  • Graphic Designers/Portfolio
  • Photo/Video
Select Features
Automatic Backups
Data Transfer
Hosting
Dedicated
Wordpress
Cloud Hosting
Control Panel
Custom
Languages
MySQL
Perl
PHP

Cloudways Security Features

Performance - 3.5 / 5

Cloudways monitors performance 24/7 and performance stats are visible to customers on their Cloudways dashboard. The company performs regular OS patches to further ensure the most reliable service. According to independent tests, the company delivers upwards of 99.9% uptime, so you can feel confident your sites will be up, running, and providing the services your customers need. Cloudways reputation for reliability will trickle down to yours.
Security Features
SSL Certification
Malware Scans
Website Application Scans

Cloudways Price & Subscription Model

Price and Subscription Model - 3.5 / 5

Cloudways offers plans that suit a broad spectrum of customers' data needs. Their lowest-priced plan offers 1 TB of bandwidth and 25GB of storage for just $10 per month. Their highest price plan costs $80 per month and provides 5 TB of bandwidth and 160 GB of storage. Users pay on a month-to-month basis with no long-term contract required. Users can upgrade their service themselves at any time using the Cloudbase console.
Shared Hosting Introductory Price Range
Cloudways provides dedicated hosting exclusively.
Plan Term
No contract required. Pay monthly.
Auto-Renewal
No

Cloudways Customer Experience

User Experience - 3.5 / 5

Cloudways relies on other, well-known companies' cloud infrastructure to store your data. That allows the company to concentrate instead on providing users with an intuitive, efficient platform for managing their accounts. Users have the opportunity to select which clouds their sites will live on. Cloudways partners with well-known cloud providers, including Google, Amazon, and Linode. In addition, the company operates 60 data centers worldwide and allows users to select the one closest to their own customers for peak page-load speeds.

Cloudways promises response times of under two hours when customers contact them with non-emergency concerns and a 10-minute response time under emergency circumstances.

Cloudways earns 5 out of 5 stars on Trustpilot with 454 published reviews. Customer after customer praise the quality of support the company provides, with many mentioning that they'd contracted with many web hosts previously and Cloudways surpassed them all.
Year Founded
2014
Trustpilot Rating
5.0 out of 10

Support Hours

Cloudways customer support is available 24/7/365.

Contact Methods

  • Online Form

Company Profile

Full Name
Cloudways Web Hosting
Company Website
https://cloudways.com/en
Headquarters
52 Springvale, Pope Pius XII Street Mosta MST2653, Malta

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Top Rated
Our Partner
  • Cloud-based managed hosting
  • Dedicated servers for greater reliability
  • PaaS model supports developers
  • Optimized for WordPress
  • Plans start at $10 per month
  • No long-term contract required
  • Easy-to-use platform offers one-click backup, user-initiated service changes, and more
  • Host unlimited applications with every plan
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