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Home Chef Meal Delivery Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
56 Customer Comments & Reviews - see all comments
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Home Chef is a food and beverage company that offers a variety of culinary and recipe options to its clients. The company delivers freshly portioned ingredients and step-by-step recipes that allows customers to experience quality meals right in the comfort of their own home.

About Home Chef

Home Chef aims to allow their customers experience gourmet dinner without consuming too much time preparing and shopping for ingredients. They provide a variety of chef-designed meals that can be prepared in less than 30 minutes. New meals are displayed weekly on their website that has different options available such as nut-free, vegetarian, soy-free, low carb, and gluten-free.

Chefs from Home Chef create easy-to-follow recipes with the use of fresh and locally sourced ingredients. As a customer sets their profile, Home Chef will offer weekly meal suggestions based on their preferences. The ingredients are placed in a recyclable box that is insulated to keep the contents fresh. Beginners also do not have to worry about the recipes because each dish is designed to be easily cooked by amateurs.

A flexible subscription plan is also provided for customers to enable them change their delivery date and adjust the number of meals or servings that they want to receive. Consumers can also skip a week or pause their subscription by simply logging on to their account.

Meal Subscription Services

Home Chef’s subscription service lets customers choose their favorite recipes from their weekly menus. You can select how many meals per week you wish to receive, as well as the number of servings and type of ingredients included for the preparation of your dish. Home Chef also has the following additional options to its subscription services:

1.) Oven Ready: On the core homechef.com site, the company has added an Oven Ready meal to every menu (and will be adding more Oven Ready meals soon).  This is in addition to the usual assortment of meals Home Chef serves.

Oven Ready meals are no-prep, no-mess (no dishes!).  Home Chef sends customers everything they need to make a meal including the cooking tray.  This is a very unique offering in the meal kit space.  An example of an Oven Ready meal: 

 

2.) Fresh & Easy: Recently, Home Chef launched Fresh & Easy as a sub-brand.  This plan is dedicated to Oven-Ready, Grill-Ready and Dinner Salads (it does not include traditional Home Chef meals).  

Again, the advantage here is that the prep work is really limited and there is no clean-up.  More information. 

3.) Customize It: Home Chef customers can swap or upgrade proteins in many meals now (i.e. want steak tacos instead of chicken, that's easy!). More information.

How Much Does It Cost You?

Home Chef offers simple pricing to all their meals. Meals start at $7.99 per serving, while featured premium dishes are sold at a market price. Modifying your meals beyond the base offerings may also impact your plan's pricing.

What’s Included in the Box?

  • Pre-portioned ingredients
  • Easy-to-follow instructions
  • Ready to cook meals (on select plans)

Shipping and Delivery

Home Chef gives free delivery service for orders over $40 and a $10 shipping fee for orders less than $40. The provider delivers weekly from Tuesday through Friday. Customers can choose the day which is most convenient for them to receive the package. Delivery day options also vary on the customer’s state of residence.

Support Services

  • Telephone Support (Monday to Friday 9:00 a.m. to 6:00 p.m. CST, Saturday 10 a.m. to 2 p.m. CST)
  • Online support via e-mail form on their website

Final Thoughts on Home Chef

Home Chef offers simple subscription plans with fixed pricing which makes it easier for clients on budget who would like to subscribe in its service for the long term. It also provides a variety of meal options which works great for customers who have distinct meal preferences.

 

 

 

 


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56 Customer Comments & Reviews

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Tiffany R
11/13/2018
We love Home Chef!! We have used this company on and off for approx. 2 years now. It has made a huge difference in how much food we throw away, as it is perfect for 2 people. We do 3 meals weekly (costs about $60) and honestly with the exception of maybe 2 meals in 2 years the food is exceptional. The packaging is awesome, food is always on time and still cold, and for the most part veggies are fresh. (I will say that there have been a couple times when greens weren't as fresh as Id like) I highly recommend Home Chef for anyone that just wants to try some new recipes, on a budget, or just wants to watch portion control.


Bob R
9/20/2018
so far very plessed! fresh, nice size portions, easy to see we will have a lot less wasted food in our refrigerator...


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Andrea E
9/13/2018
I have been using this service for over a year, and for a while, things were great. However, produce and other fresh goods starting arriving spotty, or slimy at times. The meals were typically good and easy to follow, so I didn't really make an issue of it. This week, I was supposed to receive my box on Tuesday, and when it never arrived, I checked tracking, and it had been taken back to the facility b/c I wasn't home and was at work. First of all, I order this product for the convenience that it provides me as a busy, working mom. Because it was not delivered, I had to seek other options which involved spending more money on take out. I tried to call customer service twice, and was put... Read More


Diana B
9/12/2018
Hardy portions, delicious meals, fresh, high quality and easy!!! Highly highly recommend!


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betty l
9/7/2018
you post a phone number for customer service but cannot complete. the message says to hold for a rep but then goes to a dead line. i have never had such a hard time reaching any business!


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BJ
9/6/2018
I L.O.V.E. Home Chef, which I have used for over 1 year now. I actually save money and my freezer is almost always empty. No more buying meat in bulk to save on price. I don't waste veggies (including garlic the cloves come peeled and ready to dice/slice), or fruits, or nuts, nor do I buy spices, cooking wines, sherries, sauces etc., that will out date before I can finish them. I have learned how to prepare, European, Oriental , Middle Eastern and Regional American meals that I never tried before due to ingredients I knew nothing about or couldn't afford! And Home Chef is fun to prepare and yummy to eat. FULL DISCLOSURE: I have had 3 boxes that I felt were substandard and the... Read More


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Gail
8/15/2018
We love the food but they deliver by Ontrak and 4 times now the food is two days late and when they come on the day, it is often 7:00 p.m. at night. they used to deliver by fed ex so if you consider this company make sure you find out who will deliver your food.


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judi
7/10/2018
I received my first box with not one single meal I ordered. I asked for low carb and ended up with fetticine dish and a sandwich dish and potatoe fries. I called, in distress, and was told I ordered these things and put down no low carb or calories. Argued with me about what I ordered, so that they were correct and I was a blubbering idiot. Cancelled immediately. Hello Fresh was so wonderful, should have stuck with them.


Sue K
7/6/2018
Loved the meal selections they made available, however after a month the produce started coming in less fresh or spotted or ingredients would be missing. So no consistency in quality. I will say that if they could improve that and then add the options of pre-chopped vegetables for a small upcharge I would return to them.


Vickie B
6/30/2018
I love Home Chef. We look forward to getting our meal delivery and have not been disappointed. I love that everything is neatly packaged and measured. All of our meals have been delicious and we will continue with our subscription.



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Special Offer: $90 Off Through January 2021

  • Chef-designed, easy-to-follow recipes
  • Meals start at $6.99
  • Prepare home-cooked meals in less than 30 minutes
  • Weekly service with the flexibility to skip a week
  • Low-Calorie, Low Carb and Vegetarian meal options
  • Free shipping on orders over $40