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Weed Man USA Lawn Care Service Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
40 Customer Comments & Reviews - see all comments
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Weed Man USA is a professional lawn care and maintenance company that specializes in weed control, fertilization, and pest management services. Originating as a single business in Canada, it's founder, Desmond Rice, grew Weed Man into more than 250 franchises throughout the U.S., Canada, and the U.K.

How is Weed Man USA rated?

Breakdown

4.0/5
Services and Features
4.0/5
Plans and Pricing
3.5/5
Reputation and Customer Support

Overall Rating: 3.9 / 5 (Very good)

Weed Man USA specializes in lawn care and maintenance, offering horticulture services in many regions throughout the U.S., as well as helpful articles and how-to videos online. The company is known for having consistent, quality service, offering customers discounts when they refer someone new. As a franchise, all of Weed Man USA locations are privately owned and operated and therefore do not have one main client support center. Customers have to contact representatives of the franchise in their specific area for information and concerns.

Weed Man USA Services and Features

Services and Features - 4 / 5

Weed Man USA provides lawn care and maintenance service to residential areas, performing a free lawn analysis before offering a quote. While services are provided throughout many parts of the U.S., Weed Man USA specializes in lawn care essentials, thus not extending their services beyond horticulture.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Irrigation
Soil Amendment
Service Availability
Residential
Free Lawn Analysis
Yes
Organic Lawn Care
Yes
Online Educational Resources
Blog
Articles
Videos

Weed Man USA Plans and Pricing

Plans and Pricing - 4 / 5

Weed Man USA does not list their prices, but instead informs the interested parties to contact for a quote. Due to the wide range of lawn care needs depending on factor such as location, climate, and property size, customers will receive different plans and pricing.
Introductory Price
Not listed
Satisfaction Guarantee
Yes

Weed Man USA Reputation and Customer Support

Reputation and Customer Support - 3.5 / 5

Weed Man USA has received great reviews of its job performance and consistency in service. There were mixed reviews online regarding the company's customer service, some in which customers expressed issues receiving bills of unwanted or cancelled services that weren't waived after contacting customer support. As a franchise, Weed Man USA's branches are all locally owned and operated, so customer support is different for every state or region. However, Weed Man USA's corporate office replied to every complaint and offered to contact the local franchise owner to help resolve issues.
Year Founded
1970
BBB Rating
A
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
3
Trustpilot Rating
0.0 out of 10
Date Collected
2013-10-22
24/7 Hotline
No
Contact Method
Phone
Email
Mobile App
No
Online Account Management
Yes

Company Profile

Full Name
Weed Man USA Lawn Care Service
Company Website
Headquarters
B3-1129 Wentworth Street W, Oshawa, ON

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40 Customer Comments & Reviews

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tclifton353
8/26/2020
Prior to me hiring Weed Man I did my lawn myself and my grass was green and healthy, however, it was very time consuming and a lot to manage. I contracted with this company for late spring-fall and my lawn is looks horrible. I have nothing but weeds now when I had healthy thick green grass before. They technicians that come out barely spray the yard and was at my home less than 10 minutes. They have also missed (2) scheduled appointments and was a no call no show both times. When I complained, I was told there was nothing they could do. As for the payments, they apply them to services not rendered and told me I still had a balance due? I will never use this company again. Buyer... Read More


Rosanne P
8/6/2020
your company sucks! We've had several treatments and the last one burned part of our lawn. I've called 4 times and you people say someone will come out to our home, but then no one shows up. Buyer beware! Do not do business with Weedman.


M
Misti
8/3/2020
Weedman has been treating my lawn since Spring, my grass looks worse than when I do it myself, I have twice the amount of crabgrass and nutsedge has taken over my lawn! I am SOOOOOOOO disappointed and will NOT use them in 2021


Tom M
5/13/2020
This is a poorly run and dishonest service. They bill you for service not rendered and could careless about the the terrible service and lack there of .STAY AWAY FROM THIS SERVICE !!


linlinsun.sun
3/18/2020
Horrible experience. First, if there is a rating 0, I will give 0. April, 2019, I started services with them, promotions on 6X $52 for 8 treatments. I got 7 treatments in 2019 (I thought that I got 6 but they said the first one included 2 treatments. Fine, I give them that) and 1 treatment in Jan 2020. Now, they are charging me on the Jan 2020 treatment saying their treatment plan start beginning of the year. Also they want me to give them proof in an email where it says 8 treatments. There is no such email of course. They tried really hard to keep me as a customer. I will for surely not since I am furious with what they do to me and do not want to spend any energy dealing with them.


Michael V
9/10/2019
idiot manager who is rude to customers. I just asked how long the cheap signs planted in the ground along the sides of the road were gonna be there. They are an eyesore, and professional companies don't do that. His reaction: just hung up on me. Figures


J
Jorge T
8/1/2019
This lawn company will bill you for services they did not provide, they apply your payment to a treatment that was never provided and then tell you you haven't pay for that month, when you prove to them that you did pay they will say that that particular payment was posted for another service (the one that never happened)... So you will always be one payment out. When you finally had enough and fire them they'll threaten you with sending you to a collection agency. Stay away from this company.... Read at least some of the reviews they are a 2-3 star company at most and have lots of unhappy ex-customers.


J
John S
7/26/2019
I contracted with weedman in the spring of 2019. Went through 3 applications and noticed areas where weeds were not dying. I happened to be home to watch an application and only half of my yard received an application and even that area received a random spraying. When I called customer service I was hung up on, demeaned and laughed at for complaining. They made no attempt to admit an error or satisfactorily rectify the situation. I was even told I was lying. Is it possible to give less than zero stars? Very untrustworthy company


D
Deb B
6/17/2019
Our lawn has never looked better! Love that I am on a schedule and I don't have to worry about my lawn. I know it is being taken care of. I receive an email when its done and I prepay for the year and forget it . That simple. Thank you.


Stefano V
4/18/2019
beware of this company!!! i used this company last year and the results were just average, nothing like the fabulous things they advertise with their miraculous cutting edge products. what pushed me to seek an alternate provider are the pushy sales people I've had the "pleasure" to talk with. last but not least they come to your property the next year without a contract or without you calling them and then they want to be paid!!! never again....



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