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Weed Man USA Lawn Care Service Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
40 Customer Comments & Reviews - see all comments
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Weed Man USA is a professional lawn care and maintenance company that specializes in weed control, fertilization, and pest management services. Originating as a single business in Canada, it's founder, Desmond Rice, grew Weed Man into more than 250 franchises throughout the U.S., Canada, and the U.K.

How is Weed Man USA rated?

Breakdown

4.0/5
Services and Features
4.0/5
Plans and Pricing
3.5/5
Reputation and Customer Support

Overall Rating: 3.9 / 5 (Very good)

Weed Man USA specializes in lawn care and maintenance, offering horticulture services in many regions throughout the U.S., as well as helpful articles and how-to videos online. The company is known for having consistent, quality service, offering customers discounts when they refer someone new. As a franchise, all of Weed Man USA locations are privately owned and operated and therefore do not have one main client support center. Customers have to contact representatives of the franchise in their specific area for information and concerns.

Weed Man USA Services and Features

Services and Features - 4 / 5

Weed Man USA provides lawn care and maintenance service to residential areas, performing a free lawn analysis before offering a quote. While services are provided throughout many parts of the U.S., Weed Man USA specializes in lawn care essentials, thus not extending their services beyond horticulture.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Irrigation
Soil Amendment
Service Availability
Residential
Free Lawn Analysis
Yes
Organic Lawn Care
Yes
Online Educational Resources
Blog
Articles
Videos

Weed Man USA Plans and Pricing

Plans and Pricing - 4 / 5

Weed Man USA does not list their prices, but instead informs the interested parties to contact for a quote. Due to the wide range of lawn care needs depending on factor such as location, climate, and property size, customers will receive different plans and pricing.
Introductory Price
Not listed
Satisfaction Guarantee
Yes

Weed Man USA Reputation and Customer Support

Reputation and Customer Support - 3.5 / 5

Weed Man USA has received great reviews of its job performance and consistency in service. There were mixed reviews online regarding the company's customer service, some in which customers expressed issues receiving bills of unwanted or cancelled services that weren't waived after contacting customer support. As a franchise, Weed Man USA's branches are all locally owned and operated, so customer support is different for every state or region. However, Weed Man USA's corporate office replied to every complaint and offered to contact the local franchise owner to help resolve issues.
Year Founded
1970
BBB Rating
A
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
3
Trustpilot Rating
0.0 out of 10
Date Collected
2013-10-22
24/7 Hotline
No
Contact Method
Phone
Email
Mobile App
No
Online Account Management
Yes

Company Profile

Full Name
Weed Man USA Lawn Care Service
Company Website
Headquarters
B3-1129 Wentworth Street W, Oshawa, ON

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40 Customer Comments & Reviews

Loading Reviews ...
Lois V
2/27/2023
The Weed Man DFW has killed our lawn that had been thriving since the 1980’s. I’ve tried to speak with the local manager, Troy, and was treated rudely. They take no accountability for the damage.


mlkeys48
2/9/2023
I HAVE BEEN A CUSTOMER FOR SEVERAL YEARS AND AS A MILITARY RETIREE RECEIVED A 10% DISCOUNT. HOWEVER, I RECEIVED AN INCREAS FOR SERVICES AS ALL OTHER CUSTOMERS, MILITARY & NONMILITARY DID WHICH IS UNDERSTANDABLE WITH COST INCREASE. THIS YEAR I ONLY GET A 5% DISCOUNT WHICH COST WISE INCREASES MY COST BY 5%. I DO NOT UNDERSTAND WHY WEEDMAN CHOSE TO INCREASE MILITARY RETIREES MORE THAN OTHER CUSTOMERS IN THE ANNUAL COST OF SERVICES PRICE. DISSATISFIED AND FIND THIS VERY DISTURBING AS A MILITARY RETIREE. MKEYS


J
j. s
12/4/2022
I had Weedman in Winchester, VA and they did a wonderful job. Unfortunately, they are unreliable here in Severna Park, MD. 😒They never show up when they schedule an appointment. 😒I spent $500 this year and my yard is still covered in crab grass. 😒They killed 5 rose bushes they claimed they'd replace, but after months, they've never even showed up to look at them. At first they tried to say it was a disease until I brought out a horticulturist and he said only weed spray would kill half of every rose bush overnight. They called asking why I didn't reup service for next year and I told them why. They claimed the owner would get in touch with me a month ago about my issues... not... Read More


M
Mike L
11/6/2022
Deanna Freeman is so down to earth and friendly. You can tell that she loves what she does. This strengthens my belief that I'm working with a good company because no one else has ever convinced me they like to work.


dhaug28
10/12/2022
Company will bill you for services that are not requested and agreed upon. Will not make it right. Watch your bill closey or go with a more reputable business.


galeindiana
9/12/2022
My lawn was looking ok but I thought Weedman could improve it. Huge mistake! I called them out after the first application because parts of my lawn seemed to be dying. Always had different excuses. The heat, not enough water (we have a sprinkler system that ran four days a week) so I hand watered. Then it was a disease, maybe ants were causing problems, my landscaper was bringing in a fungus, he wasn’t changing the direction of his mowing , he changed the direction every week. When I first signed up for the lawn service I referred my neighbor. Inquired a few times when I would receive the gift card . Obviously that fell on deaf ears because I never received it. When I canceled they didn’t... Read More


jfliwoman
7/7/2022
My husband always took care of our lawns with nominal success. We decided to let the “professionals” handle it for the 2022 season. BIG mistake! We prepaid for the year. Another BIG mistake. Weedman showed up once, ignored future fertilizing deadlines, and was unresponsive to our complaints. We will see them in court in 6 weeks!


B
Brian
5/31/2022
Our Service Man Ron from Valparaiso IN. came and rang the doorbell first. He was very polite and professional. He told me what to expect, and patient the whole time he was here. He didn't race through the treatment and explained every detail. He even called me sir. I'm so happy to sign up with WeedMan. It is a breath of fresh air. The customer service agents in the Valparaiso office need to be commended as well. They pick up the phone fast, listen well for what I need and polite.


ljakson443
5/26/2022
Deanna Freeman your attitude towards your work is on an entirely different level! I am incredibly happy with the quality of customer service she has provided to me. I look forward to continuing my service with Weed Man.


nxgarcia2013
5/23/2022
I spoke with Deana Freeman last week about services with Weedman. She was caring and understanding. She worked hard to find a solution that would work best for my budget. I highly recommend that if you are looking for a company that cares and gets the job done, talk with her.



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