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Delta Dental Insurance Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
178 Customer Comments & Reviews - see all comments
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Founded in 1945, Delta Dental is presently the largest dental benefits carrier in the nation. The company is a not-for-profit organization with some for-profit affiliates among its 39 independent member companies. Delta Dental services to more than 78 million people enrolled in over 129,000 groups across the nation, the District of Columbia, and Puerto Rico.

What is Delta Dental?

Delta Dental is the nation's leading dental insurance company, providing access to over 145,000 dentists at more than 292,000 office locations. The company also provides the best discounts, averaging 20.3% on all claims. Delta Dental has consistently built strong partnerships with dental insurance providers and dental professionals for over half a century.

What's Included with Delta Dental

Negotiated Fees. Delta Dental has worked with network dentists to lower the costs of their services. This means cheaper treatments and bigger savings for you. 

Balance billing is not allowed, because participating dentists agree to accept Delta Dental's fee and the patient co-payment or deductible (if applicable) as full payment.

There are no forms for you to fill out because participating dentists submit claims directly to Delta Dental.

Payments are made directly, no need to wait for reimbursement checks.

No deductible or calendar year maximum.

Set copayments so you know your out-of-pocket cost for each procedure.

Plan Reviewed 

Dental for Everyone Gold PPO

How much does it save you?

Year 1/ Year 2/ Year 3 

Preventive: 60%/ 80%/ 100% 

Basic: 50%/ 65%/ 80% 

Major: 0%, 30%, 50%

Premiums

Monthly/ Quarterly/ Annually

1 Member: $41.16/ $123.48/ $493.92

2 Members: $75.51/ $226.53/ $906.12

Family: $109.86/ $329.58/ $1,318.32

Annual Maximum

$1000 per person, per calendar year

Treatments Covered and Reimbursements

Covers Preventive, Basic and Major services. The amount of reimbursement increases with every year. However, there is no coverage for major services for the first year.

Summary

Delta Dental boasts the largest network of dentists and partner companies in the country. This makes it easy for you to find the best dental services in your area. Delta Dental is simply the best, which is why 60 million Americans make them their choice for dental insurance.


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178 Customer Comments & Reviews

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lucidreamer357
11/28/2022
Horrible insurance company!!! They sent us a check which was never received. We called twice, they said they stopped the payment and would issue another check. 2 weeks later, still nothing. Very shady business. The company must be investigated for fraud!


redohara1973
11/17/2022
Delta Dental is the best insurance company there is!! They have the best website in the world!! Thank you Delta Dental !! Great Job!


cka2nd
10/2/2022
Lose two teeth at the back of my mouth, one on each side. Crowns not covered. Lose half of a tooth on the side of my mouth. Crown not covered. Break a tooth at the front of my mouth. Evaluation not covered. Screw this company and every single piece of crap that works for it. And every insurance industry lobbyist in the world should die a slow, painful and lonely death. May they all rot in hell.


lolafrank14
9/19/2022
Deplorable customer service. I was just on hold for 1 hour and 22 minutes. Spoke to a rep for a short time but was told her system wasn't working and she was transferring me to another rep. No one ever came on and I hung up after holding for another 30 minutes. This is the first time I've had an issue with them and I do feel they are stalling payment on a crown. When you try to email them on their website, you get an error message and told to call and then you HOLD FOREVER. Definitely do not recommend them.


cscalandrelli
8/22/2022
Only interested in paying for 6 month checkups. Everything else is classified as cosmetic and they will not cover. Even a molar at the back of my mouth that needs to be replaced.


J
jt
8/8/2022
poor selection of in network options even with premier plan, lousy coverage


ejgale61
7/20/2022
If you are considering having dental work done outside of your Network or with an International Dental Tourism program - don't use Delta Dental. Without going into too many details, the procedure I had involved two trips to Malta. The first to extract 4 front upper teeth, install 2 implants and have a temporary prosthetic created until the 4-6 month healing process was complete. In addition, I had some additional crowns replaced, spending over $7000.00 (less than the US). Because I was out of Network, I knew I was only eligible for $1000.00 for the year rather than the $1500.00. Because of the difficulty in dealing with US Insurance companies, the Dentist will not deal with them... Read More


jillgordon
7/14/2022
Aweful insurance plan! They cover basically nothing! I need a root canal and a crown, as well as a tooth pulled. Apparently I have reached the maximum coverage of $1,000 due to a teeth cleaning, consultation and xrays. Are you kidding me?? Terrible choice of employee dental insurance!


kddance
5/31/2022
Delta Dental canceled my coverage after having them 2 1/2 years. I only used them once and was getting ready to make a dental appt only to find out through mail it was canceled May1st of this year, no reminders nothing. Tried contacting them by phone and email with no response. They said I hadn’t made payment but it’s auto pay. Really bad to pay into a plan for that long and they pull the rug out from under me


S
Sally M
5/26/2022
TERRIBLE Customer Service. Had a dispute...and it has been 2 years and it still not resolved. Started when Delta Dental sent our surgeon someone else's Delta dental payment. They had not taken care of this for 2 years...and keep telling us they will get it resolve. Turned over to my Health Advocate...who is not getting anywhere. This involves $1500.00 which i am now obligated to pay. I am giving you one star because there isnt a "zero". I have also just received a letter from DD saying they won't pay as they cannot locate returned checks from my surgeon...that they confirmed they received 2 years ago. How can a company be so incompetent?? I am now on hold w/DD. The 'claims' dept.... Read More



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  • Plans Start at $99/Year for Discounted Rates on Dental Procedures
  • 100,000+ Dental Access Points Nationwide
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