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Ameritas Dental Insurance Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
64 Customer Comments & Reviews - see all comments
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Ameritas is a Nebraska-based mutual insurance company founded in 1887. It offers a wide array of products and services, including health, life, and dental insurance, financial services, and other employee benefits. Ameritas holds an A.M. Best rating of A (Excellent), an S&P rating of A+ (Strong), and an A+ rating with the BBB.

Ameritas Dental Review

Ameritas Dental Insurance offers plans catered towards individuals and families. Rather than relying on dental insurance offered by your employer, Ameritas promotes independence. This is great especially when you find yourself moving to another job. Ameritas also offers discounts on prescriptions from Walmart or Sam's Club pharmacies, which could save you a couple more dollars on dental treatments.

What's included in Ameritas Dental?

MY DENTAL PLAN® HIGHLIGHTS

All plans pay a benefit toward covered services after the $50 per-person deductible.

Plans with either one or two exams and cleanings per year.

Dental Rewards® feature lets qualifying individuals earn an additional amount to add to their following year's annual maximum.

Plan 3 includes a $100 vision benefit to use for vision exams, frames, lenses and contact lenses.

Helps you save on prescription medications through Walmart or Sam's Club pharmacies. 

20/20 PLUS VISION PLAN HIGHLIGHTS

All plans offer vision, dental and hearing care benefits with no waiting or elimination periods.

Plan C offers increasing annual maximum benefits.

Enjoy the freedom to see your choice of vision care provider

Save up to 15% on eyewear frames and lenses purchased at any Walmart Vision Center nationwide. 

Receive savings on prescriptions at Walmart or Sam's Club pharmacies, and eyewear frames and lenses purchased at any Walmart Vision Center. 

Plan Reviewed

MY DENTAL PLAN®

How much does it save you?

preventive 80% plan 1, 100% plan 2 and plan 3

Basic 50% for plan 1 and 2, 80% for plan 3

Major plan 1 not covered, 50% for plan 2 and plan 3

Annual Maximum

plan 1 $500, plan 2 $1000, plan 3 $1500

Treatments Covered and Reimbursement

Covers all treatments but Major services are only covered with extra premiums.

Fine Print

No waiting periods if you were covered by another dental plan within 30 days of the date the application was received.

When you visit an Ameritas PPO network provider, the amount allowed for each covered procedure is based on the Maximum Allowable Charge (MAC). 

 

Summary

Ameritas Dental focuses its services towards providing individuals and families with better dental coverage. It gives them independence in choosing dental plans tailored to their specific needs.


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64 Customer Comments & Reviews

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richardweaver67
12/16/2019
Worst company I've ever dealt with. I am still on hold, 32 minutes and counting. They have transferred me 2 times and have not helped me at all. They don't even deserve 1 star, but i'm required to give them at least 1.


Sebastian A
10/12/2019
if I could give no stars I would. not sure if it is the company I work for or the Ameritas but the customer service is the worst I have ever had. It seems all they are really interested in is collecting their weekly money but not putting out any services! Online accessibility is the worst I have ever encountered. it's designed to not really offer you any assistance if you have a real problem accessing their services.


supabadbanana
9/25/2019
You cant access your account. you cant even register online account. Due to web page problem. You send e-mail to one of customer services (claim or info.. etc)... they wont reply. (im still waiting for it. taking 6 days so far) you will never get forms via online if you are individual plan holder. (you can get claim form in you are group holder. google it you will find the form)


T
Todd
8/26/2019
Insurance company denied crowns because they didn't do the tooth extractions and the time b/w my implant and crown procedure was too long. So I paid everything out of pocket, both crowns. Then, both crowns failed and I had to get them replaced. Ameritas denied the replacements as well saying with a number of excuses with the best being they were not 5 years old. So be careful with their Benefit summary. They will try to find a reason to deny you coverage. When is a crown not a crown regardless? Well its not covered unless you follow their strict step by step qualifying stages. So no I am going to leave them a bad review. Hope they enjoy all the savings this year from denying people... Read More


basmiller8260
8/18/2019
Be VERY careful when you have Ameritas as your insurance. My husbands insurance, Delta Dental, covered his crown at 50% and Ameritas wouldn't even cover a portion. Even our dentist was shocked that they gave no coverage. We appealed and of course lost. If I could give them no stars I would. They have been the most difficult company to work with I have ever experienced. One would think if Delta Dental would cover something, it wouldn't be out of the norm to expect Ameritas to cover it. I hope we are done with this company!!


M
Maar K
8/6/2019
I only had Ameritas dental insurance for about 8 months and I ended up paying more with insurance than if I had paid for everything out of pocket. I was reimbursed less than 50% for a resin filling because they only cover the cost of amalgam fillings (!) to the advertised %. Nowhere are criteria for exclusions like this made clear on the website or in the description of benefits. They've used every trick in the book to deny amost claims due to inappropriate coding, from exam fee to individual X-rays. I was completely unprepared for the shock of being denied coverage for such basic procedures since I've never experience that with other insurance plans. This company and their 'business... Read More


Alexa S
4/5/2019
They are horrible. I had problems with a id no. provided by them & they did not correct it so, the dentist & I spend precious time trying to get it all straightened out. The provide very little other than teeth cleaning which has a deductible so, really you do not save anything by this insurance company. I will be cancelling the policy.


Don A
3/11/2019
You need to watch you credit card for charges even after canceling with them you will get charged.


Don A
3/11/2019
Save your money , I paid 600.00 in premiums, Ameritas Paid a total of $20.00. in claims. Ameritas is a hugh rip off. If I could Rate Ameritas a Minus 5 Stars, thats what they would get.


Ceci A
3/5/2019
An Agent offered me Ameritas Dental and vision for $40 dollars and I was charged $58 dollars when I saw the charge in my bank account I disputed the money because I did not recognize the the name Life Insurance corp.. When I call this people they told me they were Ameritas, So I apologize for canceling the payment but I asked them why it was $58 instead of $40 as my Agent told me and they told me that was the total price, so I told them that it was too expensive and did not want the policy and they offered me other prices and I said I was going to think about that , days after that I received a letter from Ameritas stating they could not get the payment from my bank and they needed my... Read More



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