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Concord Auto Protect Review
ConsumersAdvocate.org
377 Customer Comments & Reviews - see all comments
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Concord Auto protect is a car warranty provider that is headquartered in Pennsylvania. Boasting an industry-leading suite of technology and service, this company aims to provide top-notch service even as the average length of car ownership increases. Their policy’s features include 24 hour customer service and a 30 day money-back guarantee.
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377 Customer Comments & Reviews
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One of my friends recommended me to check out Concord for a warranty plan while looking into other companies also. I did in fact end up buying a warranty plan from Concord Auto Protect last week because the price was great and coverage was more than enough for me. I trust that the plan will assist me if I ever have a repair needed in the future, I think it was worth purchasing in that perspective. The friend that had the plan prior to me did in fact have multiple repairs that were done and covered by them.
Beyond happy with everything Concord has done for me. I had one part that needed to be fix which thankfully was not a major repair. Regardless Concord was there and covered it without a single problem. There was no time wasted within 24 hours my mechanic said it was taken care of. The cost of the plan was well worth it knowing I am covered for repairs and other great perks of the plan as well.
I got the Advanced plan from Concord about 5 months ago for my Honda. I don't personally believe anything major will be broken on my car hence why I purchased a Honda. But as a back up plan I did buy the warranty just for complete protection. I have only needed the plan once so far for me being locked out of my car which it did in fact cover. Overall it was pretty painless and the agent was helpful with handling everything for me. I have not needed any repairs yet so I can not talk about that yet. Happy with my purchase and I still think its the best choice I could of made.
Would recommend the car warranty program to friends and family. I have been happy with everything that the warranty plan offers. I have used the towing feature of the warranty plan to get my car to my local mechanic, there was no cost for me. I needed to get my transmission re-built or replaced at my mechanic shop after the tow hence that's why it broke down. But Concord assisted with everything more than enough, the value of the warranty program was great for me. The best purchase I made was the warranty plan from Concord Auto Protect, Thankfully I had the warranty plan when I had to repair my transmission.
The customer service has been simply amazing anything from answering my questions to fixing a small error they were always there for me. The pricing of the plans all were fair and I think for what they offer is worth it. When I was checking out other companies prior to going with Concord it was made well known the customer service agents at Concord are better. I would recommend any plan from Concord, I do believe they are an honest company to use versus some other questionable ones.
When I purchased the plan months ago the staff was not pushy towards me buying the plan. The agent I spoke with was professional and helpful in any way he could of been. The price of the plan was within my budget and more competitively priced then other planes I looked at. No repairs have been needed so I have not tried out the claim process yet, but I am sure when the day comes it will go smoothly.
Love how the customer service was quick and made sure my claim was taken care of the same day. Granted they had all the information from my mechanic ahead of time which made the claim process quicker for me. The value the plan has provided me has been great and I love all the extras included with it. Its hard to find a better priced warranty plan with this much coverage.
The staff at Concord have been excellent towards me with anything from questions to claims I have had over the years. I have had a few claims and for the most part I was assisted nicely from the staff and my costs were very little to none. The warranty plan I bought has easily been worth the money because it saved me thousands of dollars in repairs to this day. My local mechanic shop had no problems with communication with Concord about my repair and claim. Overall it has been a painless experience using the warranty plan and all the perks that come with it.
I own a 2018 BMW 320i and needed the turbo replaced/repaired and I was covered by my plan through Concord Auto Protect for the entire cost. I did not have to pay anything out of pocket to my local mechanic shop and the car was fixed promptly. You can not beat the customer service at Concord they were talking with my mechanic the same day they were contacted. My mechanic informed me later that same day that Concord had no issue with approving the repair. Super happy with my warranty plan and it was worth the purchase when I did buy it.
Could not be happier with my warranty plan! This plan has already saved me a headache from the costs of one repair a few weeks back for my Tahoe. The agent we spoke with was super quick and made sure everything was taken care of for us. I am happy I went with my gut feeling and purchased the warranty plan. I think they are the best company I could of chose.
Top Rated
Our Partner
🥇Top Customer Satisfaction - Cars Up To 200,000 mi
- Sign Up Today & Get $300 Off Your New Policy
- Enjoy a FREE Year of Elite Benefits*
- Choose Your Own Certified Mechanic
- 30-day Money-back Guarantee