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Wimdu Vacation Rentals Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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Berlin-based Wimdu offers information on more than 350,000 vacation rental properties located in over 120 countries worldwide. It connects travellers with hosts to offer a more unique and authentic travel experience.

Services and Features

Wimdu works as an online marketplace for private accommodations. It offers authentic and budget friendly vacation rentals to travellers. They offer information on more than 350,000 properties in over 150 countries connecting travellers and hosts across the globe. Apartments offered through Wimdu are ideal starting points for experiencing different parts of Europe such as Barcelona, Rome, and Paris.  

By simply typing the desired destination into the search bar, travellers can easily find a place to stay for their vacation. Before booking, Wimdu recommends sending a message to the host to learn more information and confirm availability. The host has 24 hours to accept their client’s booking request by sending a confirmation email once they have accepted their request. Travellers will receive their hosts contact details so they can send them their estimated arrival time once the booking is confirmed.

With Wimdu, customers can discover a list of great deals for major destinations and enjoy big savings on accommodations. The company is dedicated to ensuring that guests enjoy their experience with its Triple Check to verify properties are up to their strict standards. After their initial on-site check, Wimdu continues to spot-check properties featured in their website throughout the year.

Wimdu’s cancellation and refund policy are host-based. Refunds depend on the date of cancellation and terms of the cancellation policy chosen by the host.

  • Flexible

Guests will receive refunds of the total price minus the cancellation fee if they cancel at least 2 days before check-in by 12 noon Central European Time. Cancellations that are made less than 2 days before check-in will entitle travellers with 5% refund of the total price minus the cancellation fee.

  • Free

Guests will be refunded the total price including Wimdu Service Fee if they cancel the booking at least 2 days before check-in. Cancellations made less than 2 days before check-in will entitle customers of 5% refund of the total price minus the cancellation fee.

  • Moderate

Guests will receive full refund minus the cancellation fee if they cancel the booking at least 4 days before check-in. Cancellations made less than 4 days before check-in will entitle customers of 5% of the total price minus the cancellation fee.

  • Strict

Customers will be refunded half the total price minus the cancellation fee if they cancel the booking at least 7 days before check-in. Cancellations made less than 7 days before check-in will entitle customers of 5% of the total price minus the cancellation fee.

Accommodation

Single Family Style Home

Condominium

Town Home

Cottage

Villa

Apartment

Website Features

Instant Booking

Loyalty Programs

Social Media Integration

Visual Calendar

Currency Setting

Language Setting

Client Information Management

Mobile App

Search Filters

Predictive Search

Favourite List

Property Galleries

Google Map Integration

Simple Checkout

Website Fees

Guest Fees

Not Stated

Host Fees

None

Listing Fees

None

Payment Options

Credit Card

PayPal

Mastercard

Amex

Visa

In-Person

Support

FAQs

Community Forum

Knowledge Center

Customer Reviews

Phone

Vacation Rentals at Wimdu

Wimdu provides a great list of vacation rental deals for popular destinations allowing travellers to enjoy big savings on travel accommodations. Wimdu also ensures that all vacation properties offer quality service through Triple Check verification.

 


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Customer Comments & Reviews

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Susann K
3/6/2018
In general a good platform, which I use as a host and guest. However, WIMDU charged me a cancellation fee recently which I am claiming back. In the mobile view of the website, I had rejected a booking which was sudently accepted (due to a technical error, I believe). It cost me some time and nerves to fix this by informing the guest inmediately and reaching out to WIMDU to cancel this booking. Now they charged ME a cancellation fee (they did reduce it from 50% to 15%) which I feel is incorrect. After all, I had rejected the booking and a system error led to a confrmation of the booking. I feel this is dubious. Another point of critique is that WIMDU does not cover for damages and does not... Read More


M
motu
11/3/2017
Stay away from Wimdu!!! Please stay away from this home sharing platform, especially if you are a host. As a former Wimdu host, I stopped hosting on the Wimdu platform after we could no longer tolerate the following: 1. Lack of transparency with fees. The amount provided to hosts is never what was noted in your invoice. There are hidden fees that were never disclosed. 2. Lack of representation for hosts. False claims and complaints made by guests will result in immediate monetary fine for hosts. There is no opportunity for hosts to repeal false statements made by guests. 3. Lack of support for hosts. Guests that break house rules or even the federal local laws will not receive any... Read More



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