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Seven Corners Travel Insurance Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
35 Customer Comments & Reviews - see all comments
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Seven Corners is a privately held specialty insurance company based in Carmel, Indiana that offers a full range of coverage options for domestic and international travelers. Customers can customize coverage to suit their travel plans, their concerns and their budgets by selecting among nine plans and adding specialty riders as required. Coverage for COVID-19-related cancellations and medical expenses are included in several of the company's plans. Seven Corner's policies are underwritten by United States Fire Insurance Company and Lloyd's of London, both solid companies that are A-rated by AM Best.

How is Seven Corners rated?

Breakdown

4.6/5
Coverage
4.6/5
Extra Benefits
4.4/5
Financial Strength
5.0/5
Price & Reputation

Overall Rating: 4.6 / 5 (Excellent)

Seven Corners is an excellent choice for both domestic and international travelers. The company was recently recognized as a Five Star company by Forbes magazine and, like many other travel insurance companies, has updated its coverage to provide financial protection due to pandemic-related events.
Seven Corners has a strong consumer focus and maintains a small-company ethos, despite being backed by large financially-solid underwriters such as Lloyds of London and United States Fire Insurance Company.

While Seven Corners does not offer the same concierge services some of its competitors do, it provides the most essential types of coverage for our times, including trip cancellation, trip interruption, travel medical, and lost or delayed baggage benefits. COVID-19 related cancellations and medical treatment are covered under Seven Corners some but not all Seven Corners plans. Customers are advised to read policies carefully before choosing one.


The company recently earned a 5-star rating in Forbes magazine's review of top travel insurance companies and earns an excellent rating from users on Trustpilot.

Seven Corners Plans & Coverage

Coverage - 4.6 / 5

Seven Corners offers a choice of nine plans. With as many options as they provide, it's likely you'll be able to find one that suits your travel plans and budget.

Standard coverages, included with all policies, are trip cancellation, trip interruption, emergency medical and evacuation services, and loss of personal property. The company also protects you against weather- and terrorism-related losses and offers riders for such concerns as rental car collision coverage, sporting events cancellation due to weather, extreme sports injuries, and more.

Depending on the policy you select, your coverage limits will vary. Seven Corners' most protective plan includes coverage of $500,000 in medical expenses and $1 million in medical evacuation and repatriation costs.

Some of Seven Corner's less expensive plans do require policyholders to pay a deductible on medical expenses, ranging from $250 to $500. We also noted that Seven Corners is fairly restrictive when it comes to pre-existing medical conditions, with an unusually long look-back period of anywhere from 20 days to twelve months, depending on the policy you select. If you suffer from chronic or recurrent illness, this might be an important factor to consider.
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Group
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Natural Disaster at Destination
Terrorism/Evacuation at Destination
CFAR Coverage (Cancel for Any Reason)
Relocation or Layoff by Employer
Emergency Medical and Emergency Transportation Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Emergency Medical Coverage Details

Emergency Medical Pre-Existing Condition Coverage
Maximum Emergency Medical Reimbursement
$500,000
Maximum Emergency Medical Evacuation Reimbursement
$1,000,000
Deductible for Emergency Medical Coverage

Baggage Coverage Details

Maximum Baggage Reimbursement
$2,500
Valuable Item Limit
$300
Receipts Required for Valuable items

Seven Corners Financial Strength

Financial Strength - 4.4 / 5

Seven Corners is a privately held company not rated by any of the big three financial rating agencies.

However, its policies are underwritten by United States Fire Insurance Company and Lloyd's of London. Both companies earn A ratings for financial strength and are considered stable entities by AM Best.
Underwriter
United States Fire Insurance Company, Lloyd's of London
Standard & Poor's Financial Rating
A+
AM Best Financial Rating
A

Seven Corners Price & Reputation

Price & Reputation - 5 / 5

Although Seven Corners does not have a rating with the BBB, it has a robust presence on TrustPilot and earns 4.1 out of 5 stars from consumers who've reviewed the company. We note that the company is diligent in responding to reviews, which suggests it is keenly committed to customer service and engagement.
BBB Rating
NR
Date Collected
2018-01-15

Seven Corners Customer Assistance Services

Extra Benefits - 4.6 / 5

The Seven Corners' website has a wealth of well-organized travel information that exceeds what many of its competitors offer.

The company also offers assistance with inoculation and visa requirements, medical record translation, and assistance in locating medical care.
24/7 Support
Mobile App

Travel Assistance Services

  • Rebooking
  • Lost Passport/Document Assistance
  • Translation Services
  • Up to the Minute Travel Advisories

Emergency Medical Assistance Services

  • Physician Referral
  • Emergency Medical Case Management
  • Arrange Medical Payment Where Available
  • Shipment of Medical Records
Display Less
1 More

Concierge Assistance Services

  • Weather Advisories

Homepage URL
Company Phone
(800) 335-0611

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35 Customer Comments & Reviews

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Susan L
12/19/2023
The so called 'coverage for any reason' is false. My travel companion had a years long condition that took a turn for the worse just before departure and they denied the claim. We are out the cost of a cruise as well as the policy premium. Don't bother with this one.


7312231
7/26/2023
experience with Seven Corner Insurance Company, which has left me feeling deeply dissatisfied and concerned about their practices. Since January 2023, I have been attempting to settle a claim with Seven Corner Insurance Company, but to my dismay, they have continuously delayed the process by repeatedly asking for additional documents. I have dutifully submitted all the required documentation, but they seem to have made no effort to respond or address my concerns. Their lack of communication and unresponsiveness have left me frustrated and anxious about the status of my claim. I have tried reaching out to them via email and phone calls numerous times, but my attempts have been met... Read More


helainesid
5/28/2023
I would give the “0”Stars if I could . I purchased this policy that included &1,000,000 for medical evacuation. It requires that you call them when you are injured and need medical help. Their “ medical assistance providers” are supposed to step in and speak with the doctors in Sicily, make the arrangements for medical transportation evacuation, a bedside companion, etc. When I was fell and was hurt I called Seven Corners but was told that the didn’t have this service in the area that I was visiting. They told me that I had to take care of it myself. I was told to listen to the doctors. I didn’t understand the doctors and the didn’t understand me. I was misdiagnosed, I hand many more... Read More


Athlete T
5/24/2023
I judge an insurance company based on how they handle claims, and this company handles them very poorly. Poor communication, no updates by email or phone, even when they were needing more from me, they waited until I called to find out what was going on. Four months later and they final paid out far less than expected, while the health companies are hounding me to find out what’s going on. The coverage itself, now that I understand it, is incredibly inadequate: I had to make two (quick) trips to ER for xrays, and they are covering less than $1000 of my $6000 bill. The agent on the phone basically told me my coverage was very basic/barebones. Wow, yes - but it was marketed as much... Read More


frankm58
4/19/2023
This company is a total rip off! Beware they will deny all claim for future cruse credits. Avoid these scammers at all cost.


Lisa C
4/5/2023
I filed a medical claim for a mere $95 after my own health insurance co reimbursed me the majority of my accident expenses from a fall in Portugal. The fall was October 2022. I filed the claim in December pursuant to all the forms Seven Corners sent me. It took until March to even get a response. Since then I have been sent other forms to complete which strike me as stalling and making it as difficult as possible to get reimbursed. I suspect the goal is to get me to quit..All over $95. I am certainly glad I didn’t have a substantial claim against you. Claim #14819751


Supriya J
2/7/2023
I bought this travel insurance after having tried IMG, which was not bad, but I was wanting even better coverage. Turns out this insurance is good for nothing and they will guzzle your money and give you zilch in return. Their customer service is poorer than I even care to talk about. When it comes to my claims, my mother who visited me for 6 months had an episode of syncope, she stopped responding, and I called 911 in an emergency, post which the hospital ordered tests and follow up visits. Every claim is related to investigative tests. Seven Corners rejected EACH and EVERY claim saying they don't cover immunizations and routine tests. Excuse me? Who said any of the claims were... Read More


R
Rebecca S
1/25/2023
I filed a claim back in July 2022 for a portion of the tour I'd booked with Go Ahead Tour Companies that I was unable to take because of being diagnosed with COVID. 7 corners response indicated they receive the claim on August 15. I have been diligently following up to see WHEN I can expect any resolution to my claim. All I get for e-mails and calls I make is they've received a "high volume of claims", but nothing more. Believe me, I have told Go Ahead I will make no further tours with them unless and until I get some compensation for the nearly $500.00 I paid out in insurance. In the future I will NOT accept or pay for any insurance through 7 Corners. I'd rather pay for different... Read More


T
Todd
12/23/2022
This year we bought two policies with John Hancock (Silver Plan) and its servicing contractor Seven Corners. Seven Corners and John Hancock paid less than half of our legitimate COVID claim, after interpreting policy terms in their favor. Learn from our mistake and ensure you get coverage only from a trustworthy insurer that honors its policy obligations. Trust is the name of the game in insurance. On 6/5/22 when my husband and I tested positive for COVID in London during the U.S. travel ban, I immediately called John Hancock's servicing contractor Seven Corners to verify our applicable coverage type and dollar limits. Their friendly representative K. told me that we were covered under... Read More


D
Dan
12/12/2022
Filed claim in august its now in December and I'm still waiting , I was told their are no documentation outstanding and they are just delayed over 3months before reviewing this is disheartening this should be something that is disclosed prior to purchase so we can have a informative decision when selecting a company. They need to inform {that god forbid you have to file a claim , your claim will not even be reviewed for atleast 3 months } we purchase insurance hoping not to have to use it but for the peace of mind if their is an emergency and you have to use it i keep saying im just glad i was not out the country



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