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Esurance SR-22 Insurance Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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Esurance Insurance Services is an online based insurer headquartered in San Francisco, California and founded in 1998. Among its insurance policies, Esurance offers auto, homeowners and renter’s insurance through its user-friendly website, by phone, or through authorized agents in 43 states. With its many discounts, it's easy for customers to find the right coverage at the right price. The company is backed by Allstate, one of the nation's largest insurers.

How is Esurance rated?

Breakdown

4.5/5
Coverage & Benefits
4.4/5
Pricing & Discounts
4.4/5
Financial Strength
4.0/5
Customer Experience

Overall Rating: 4.3 / 5 (Excellent)

Esurance offers many discounts that make it more competitive in the auto insurance market. It's the perfect company for those who want to personally manage their policies with its intuitive website and mobile app. All the features offered by Esurance, make it an excellent choice.

Esurance Coverage & Benefits

Coverage & Benefits - 4.5 / 5

Esurance offers competitive coverages for auto insurance that include a comprehensive and collision coverage for which customers can choose their deductible. The company also offers personal injury coverage that can cover medical expenses, and personal and property liability coverages required in most states.

Basic Coverage

  • Roadside Assistance
  • Bodily Injury Liability
  • Property Damage Liability
  • Collision
  • Comprehensive
  • Personal Injury
  • Medical Payments
  • Uninsured/Underinsured Motorist

Additional Coverage

  • Rental Reimbursement
  • Towing & Labor Cost

Esurance Pricing & Discounts

Pricing & Discounts - 4.4 / 5

Pricewise, Esurance offers similar rates as other insurers, but its numerous discounts can bring costs down significantly. Also, the multiple features available that help handle the account and manage claims make Esurance stand out as one of the best values in the market.

Discounts

  • Defensive Driving Course Discount
  • Multiple Vehicle
  • Safe Driver
  • Anti-Theft
  • Vehicle Safety
  • Homeowner
  • Student
  • Bundled Policy

Additional Discounts

  • Full/Automatic Payment

Discounts Fine Print

Fast 5 discount, Switch and Save, Renter's discount, Pac-12 discount, Online Shopper discount, Antilock Brakes discount

Esurance Financial Strength

Financial Strength - 4.4 / 5

Although Esurance does not hold a Moody's rating, its parent company since 2011, Allstate holds an Aa3 rating, the third highest rating given to a company, and a Superior rating by A.M. Best. It does, however, have a higher than the national median score with the National Association of Insurance Commissioners (NAIC). Regardless, considering it’s $380,057,390 total premiums, the number of complaints can be seen as immaterial.

Financial Ratings

AM Best Financial Rating
A+
Company Type
Subsidiary/ Partner
Year Founded
1998

Esurance Customer Experience

Customer Experience - 4 / 5

As an online-based insurer, the account management and claim filing tools offered by Esurance are what set it apart. And although the company does not have local agents, customers can easily contact customer support 24/7.

Reviews

BBB Rating
B
NAICS Complaint Ratio 2016
1.53
NAICS Total Complaints 2016
55
Date Collected
2018-03-13

Support

  • 24/7 Support
  • Mobile App

Company Profile

Full Name
Esurance SR-22 Insurance
Company Website
Headquarters
650 Davis Street, San Francisco, CA, 94111

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Top Rated
  • Get a free online quote
  • See which discounts are available in your state
  • Choose between different coverage types
  • Benefit from the expertise of almost 100 years in business
  • One-on-one agent support
  • Agents in almost every zip code