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Roamly RV Insurance Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
9 Customer Comments & Reviews - see all comments
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Roamly is an RV insurance company that operates in conjunction with Outdoorsy, an RV rental marketplace based out of Austin, Texas. The company offers comprehensive coverage, without the loopholes, no-rental restrictions, or the astronomical rates of commercial policies usually associated with RV insurance. Roamly policies are underwritten by well-known and established insurance carriers, including Allstate, Geico, and Progressive. The company was founded in 2019.

How is Roamly rated?

Breakdown

4.5/5
Coverage & Benefits
4.5/5
Customer Support
4.5/5
Cost

Overall Rating: 4.5 / 5 (Excellent)

Roamly gets high marks from us for their straightforward coverage and ease of access to information concerning how RV coverage works and what it includes. The website has an extensive FAQ section as well as informational content about the multiple insurance carriers that work with the company.

You can get a free policy quote on Roamly.com. You'll need to have pretty specific information about your rig to complete the form required to receive a quote, including the make, model, and length. But once you complete the form, you'll get your quote nearly instantly.

Filing a claim with Roamly is straightforward, with options for you to submit your claim directly on the website, through e-mail, or even on the phone with a live person, who will be in touch with you within one business day after you file your claim.

The nature of RV insurance means that cost varies a lot depending on what kind of RV you have and the specific coverage you choose. However, Roamly’s pricing transparency, reputation, and the well-known insurance carriers the company partners with make the company an excellent place to start your RV insurance shopping.

Coverage & Benefits

Coverage & Benefits - 4.5 / 5

Roamly covers pretty much everything you would expect from a company that offers RV insurance and then some. Collision, liability, medical payments, roadside assistance are among the coverage Roamly offers. The company stands out for offering coverage for RV owners who rent out their RVs.

Basic Coverage

Bodily Injury Liability
Property Damage Liability
Collision
Comprehensive
Personal Injury
Medical Payments
Uninsured/Underinsured Motorist

RV Specific Coverage

  • Total Loss Replacement
  • RV Roadside Assistance
  • Full Timer
  • Full-time motorhome insurance
  • Coverage for RV owners renting out their RV
  • Commercial RV insurance

RV's Covered

  • Class A
  • Class C
  • Fifth Wheel Trailer
  • Mounted Truck Camper
  • Class B and Campervans (DIY and Professionally Uplifted)
  • Folding & Expandable Trailers
  • Conventional Travel Trailers

Roamly RV Insurance Cost & Discounts

Cost - 4.5 / 5

The cost of Roamly coverage will vary depending on the make, model, and price of your RV, whether you choose replacement value or actual cash value coverage, how often you use your RV, and how much RV driving experience you have. However, you can request a quote online Roamly also offers you the option to talk to a human via live chat, in case you have any questions about selecting a policy.
Premium
Varies by driver and vehicle
Deductible
Varies by driver and vehicle

Customer Support

Customer Support - 4.5 / 5

Roamly is not accredited with the Better Business Bureau but earns an A+ rating from the organization. Roamly’s parent company, Outdoorsy, is an accredited business and also earns an A+ rating from the organization. Roamly itself has a 4.8 rating on Trustpilot, with the majority of reviews rating the company “excellent.” That rating is based on over 180 reviews.
Trust Pilot Rating
4.1 out of 5
BBB Rating
A+
Date Collected
2023-02-08

Contact & Additional Information

Homepage URL
Company Phone
(877) 725-1245
Headquarters Address
1300 Guadalupe Ste. 100, Austin, TX, 78701
Year Founded
2019

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9 Customer Comments & Reviews

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J
John
1/25/2024
We have, we're bought our policy because we travel a lot and was looking for a discount big mistake. The roadside assistance that the really acted like it was trying to help us for about 23 weeks. Getting our road off the side are Arvie off the side of the road. But when it came right down to it, there wasn't helping us at all. We ended up losing RV and all F our belongings that were INR. V. And the company refunded our money that we bought. The policy was and suddenly changed the policy quite curious. So in other words you better go triple a


domorovich
10/4/2023
After a year of premiums paid and zero claims, I was non-renewed unceremoniously with an e-mail referral to another company. Thanks for nothing, I guess. Despite the low premiums, my limited times trying to get in touch with someone always left me concerned of the day where I might need to actually rely on Roamly to pay a claim.


Anthony W
5/12/2023
This company is the biggest RIP OFF . Will drag you through it if you have a claim and then not pay it. Their adjusters are independents . Starting in February of this year we had a claim. The shop called me and told me that Romly was going to pay the claim. And then 3 days later Romly said that they were not going to pay the claim because the adjusters do not work for Romly. The adjuster gave the shop what they were going to pay as far as the estimate goes. Then the shop called me 3 days later saying Romly was not going to cover it. No one from Romly ever went out to look at the RV. So that part took a month. You can hardly ever get any one from Romly on the phone. So I called Romly and... Read More


garybringman
3/18/2023
Does not answer the phone they are stalling on a claim be careful yes you save money but don’t file a claim


Anthony W
3/14/2023
Hope you don’t have a claim….. This company is like most insurance companies! They all want their money for premium . But they will try to get out of paying the claim! They tell the shop they will cover it and the 3 week later after the shop start working on the Rv they denied the claim put me in a bad situation. Customer service bad bad!


forstormey
2/17/2023
Can't get anyone to answer call just to get a copy of brand new policy. Seems shady.


gburghart
2/4/2023
I would recommend that you carefully examine the TrustPilot reviews of Roamly before purchase. Every single positive review on the site is for the ease of purchasing the Roamly policy and the cheap price. Every single negative review (and there are many) is from a Roamly customer who had to actually file an accident claim on the policy, only to find out that Roamly ignored their claims for months and never paid out. What good is a cheap policy if you don't have any coverage when you file a claim? What benefit is it that the salesperson makes it easy to sign up, but the claims department won't answer claims or pay out on accidents? Read the Roamly reviews carefully before buying... Read More


M
Mary
11/23/2022
Excellent RV coverage at a great price. Saving me $186 every year.


adventurerentalslnk
7/19/2022
i do not recommend. this company, i will be taking them to court over them not covering a camper that was damaged



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