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Alside Replacement Windows Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
101 Customer Comments & Reviews - see all comments
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Alside is a manufacturer of sliding, replacement windows, gutters, downspouts, railing and insulation products for both homes and businesses. The company offers an extensive line of vinyl replacement, new construction, and sliding patio doors with lifetime warranty. Alside with the help of its specialists give clients the option of selecting color, design, styles and window frames. Aside from its line-up of window configurations, the company also offers a wide selection of window configuration of grid patterns and glass styles that can complement individual client taste and preference.

Services and Features

Alside has 3 major types of window products; vinyl, aluminium and wood. Wood windows are effective insulators but can be difficult to maintain due to constant exposure to the elements. It also requires caulking and painting.

Vinyl Windows have high thermal efficiency, durability and are easy to maintain. It doesn’t require painting and its sash and mainframe include several insulating materials that helps achieve maximum energy efficiency.  

Alside Horizontal Vinyl Siding products include Odyssey Plus, Charter Oak XXL, Charter Oak XL, Charter Oak, Conquest, Cypress Creek Variegated Siding, and Williamsport Colonial Beaded. Other choices are steel siding, specialty siding and vertical vinyl siding.

Alside Windows have Limited Lifetime Transferable Warranty. It covers Vinyl Mainframe, Sash Frame, Moving Part, Fiberglass screening, insulated glass unit and screen frames. Included in its warranty is repair and replacement of defective parts.

Services and Features

Eco-Friendly

Energy-Saving Performance 

Online Product Registration

Store Locator

Free Quotation

Online Brochure

Free Home Consultation

Window Types

Sliding Windows

Jalousie Windows

Awning Windows

Single-Hung Windows

Garden Windows

Picture Windows

Egress Windows

Casement Windows

Bay Windows

Hopper Windows

Window Frame Materials

Wood

Vinyl

Fiberglass

Aluminium

Energy Efficient Windows

Thermal

Triple Pane

Double Pane

Energy Star

Plan Details 

Warranty

Lifetime

Installation Fee

Not Stated

Price

Not Stated

Replacement Windows at Alside

Alside goes beyond the aesthetic and provides homes and businesses s more window solution. With its ClimaTech features, Alside helps your home or business become energy efficient. Its ThermD stainless steel intercept warm-edge spacer improves thermal comfort during summer or winter. Its anti-glare helps repel heat while filtering UV rays.


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Customer Comments

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tasilisa
7/1/2019
Hand Split Shakes Upon entering a contract with this business I was told there is no third party and Alside makes their own siding and if I have any problems I have to just call them and" they will be right there to resolve any problems not like Harvey" !The product I signed for was not the correct one. The texture and the size of the corner pieces were not the right ones for the siding that I was provided it did not match it's texture and the hight and depth. After installations there are visible gaps with no seal bugs and moisture is still entering into the insulation. After numerous times of mine complains they blocked my number and stop responding. Very unprofessional! Alside... Read More
2 People found this helpful.


C
connie m
6/18/2019
Brothers Aluminum Siding in Valley Stream, was used to install Alside Siding and 2 Bay windows 2 years ago. After one year the inside sill of the window started showing black in one corner. This problem has been looked at by Brothers and Alside reps numerous time. Have been waiting for a new sill - continuous calls to Alside - the latest they were supposed to come the week before last to install new sill. Still waiting. I am sorry I did not read the reviews before - I would not have used Alside for the windows. In contact with 2 people at Alside. As always very frustrating because no one want to step up - Brothers for selling goods by a lousy supplier and the supplier. Stay clear.
2 People found this helpful.


Kathleen V
6/3/2019
Alside as a company is garbage! They have multiple warranties and limitations between replacement and contrustrution. For example a defective product was installed in a new home in 2008. We are the second homeowners and even though the window has a 20 year warranty -they will not repair defective product due to us being the second homeowners. The seal is broken on the window, several others in the division have same style window and have same defect - some will get replaced because they are original owners, the other two of us will not because we are second homeowner. If product is good for 20 years - it should not matter!
2 People found this helpful.


M
Majolicabarb
4/29/2019
Poor quality, poor service, nasty attitude! Nothing to say good about this company! My rating is so poor it can’t be rated because it is so low on the scale! Unhappy Buyer
2 People found this helpful.


tinseltrolley
4/13/2019
I needed three replacement upper sash thermal window replacements under warranty. I put in a claim several weeks ago. The replacements arrived at my area's distribution center and I was called. An installer was recommended by the distrbution center who subsequenty called me and arranged to install the replacements at a very reasonable cost. I could not be happier.
2 People found this helpful.


J
Jewell H
4/11/2019
I had their windows installed in 2016 and was told they would not yellow as my previous vinyl windows did. I noticed in 2017 or 2018 that one window was yellowing half way up. I called the installer who said I had to file online with the company that he could no longer handle warranty work. I finally filed the complaint in April 2019 and in less than 24 hours they have denied it as not a manufacturing defect.
2 People found this helpful.


mmeaton14
1/15/2019
I have had a terrible time trying to get one window replaced. It has been a 5 month process and I still do NOT have my window. Communication with customer service about the replacement is horrible. I have to initiate every communication and only got a response when I mentioned a lawyer. DO NOT USE ALSIDE!!
2 People found this helpful.


Gary R
11/26/2018
I have 14 Alside windows in my house that were installed about 20 years ago and the major problem with them is that all of the screws that hold the pivot bars in the bottom sash window have steel screws and from moisture have or are all rusting out and the pivot bars fall off. Should have used brass screws. Very hard to fix.
2 People found this helpful.


P
Paul B
10/16/2018
Fall of 2017 we had an old 4 unit wood frame casement window unit replaced with cottage style double hung units 3 wide. These had to be replaced in short order as the finish was marred and they were extremely hard to open. The second set installed the finish is ok, but they are still extremely hard to pull up to open and hard to pull the top section down to open. Ok if you are a weight lifter and used to tugging and moving hard to move objects. There is no way a child less than 15 is going to open these or an elderly person, but they look nice. I believe I am being generous giving these windows 1 1/2 stars.
2 People found this helpful.


sljones3006
12/29/2022
Alside windows were installed in our home. Within 15 years of the build almost all of the windows have been replaced. We are the second owners of the home and apparently at the time of the build the windows were only warranted for the original owner. Alside, through our window dealer, replaced most of the defective windows, some more than once. More recently Alside provided replacement windows and would not install them leaving that up to us. We paid $1000 to install one picture window that failed within a year of installation and Alside is not standing behind their product. While we were impressed that Alside replaced a number of windows for us, we are very disappointed in the fact... Read More
1 People found this helpful.



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