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Zenefits Payroll Software Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
60 Customer Comments & Reviews - see all comments
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Zenefits is a comprehensive HR platform that enables you to manage employee payroll, benefits and time off. It also offers tools to help you monitor compliance and employee performance. The company was founded in 2013 and is based in San Francisco, California and services small and medium-sized businesses in all 50 states.

Payroll Processes

When you sign up for the Zenefits HR platform, you have the option to add its payroll service for an additional $6 per employee per month. Unfortunately, you cannot purchase the payroll platform separately if this is all you're interested in.

You can view and manage payroll data through your online account or via the company's mobile app. All data is automatically integrated with the Zenefits platform, so you only need to enter or update data once and it's automatically updated everywhere. When onboarding a new hire, the system will automatically prorate his or her first check so you don't have to do this math yourself. When you're ready to run payroll, it only takes three clicks.

The system also contains reporting features that enable you to track payroll over time, though it doesn't appear to offer employees any way to view their pay stubs or benefits online.

Tax Features

The Zenefits payroll software includes automatic federal and state tax filings, plus W-2s for all of your employees. While it is possible to add contract and seasonal workers to the Zenefits platform, the company's website doesn't specify if it also offers 1099s for these employees.

You can file your taxes electronically and the platform maintains all this data in case you'd like to go back and look over your tax returns for previous years. It's unclear from the website whether the platform can assist you in filing quarterly estimated taxes or not or whether you can automate tax payments.

Payment Services

The Zenefits payroll software enables you to directly deposit your employees' paychecks into their bank accounts. It usually takes one to two business days for these funds to appear in their accounts. If employees want their money more quickly, you can print physical checks which they can deposit themselves immediately.

Industry Applications

The Zenefits payroll software doesn't cater to any specific industry, so a variety of businesses can use it. Because its pricing model charges you per-employee, you can easily add seasonal or short-term contract workers and then remove them -- and reduce your costs -- when their work is complete.

Services

You can try a demo of the Zenefits platform before you buy to see if it's something that will work for your business. If you run into any questions, there's a Help Center with useful articles and you can also reach out to the company by phone, email or live chat. But given the intuitiveness and simplicity of the platform, it's unlikely that you'll have a problem.


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60 Customer Comments & Reviews

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Sarah
10/1/2021
Payroll is a breeze with Zenefits! It actually does most of the hard work for you!


jessicadentice
10/1/2021
Zenefits is a great platform. Easy to use and navigate. Hiring, benefits, handbooks, doc storage all in one.


michelle.ben
9/29/2021
Zenefits is an easy to navigate platform, I love the onboarding self-service feature!


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Margaret
9/29/2021
Zenefits is the best. They are affordable and make running payroll and tracking our employees time a breeze. They file all of our payroll returns and W-2s automatically for free


javier.villarreal
9/29/2021
Before Zenefits, I had no idea that HR management could be handled through a 3rd party company, much less over the internet. I was skeptical about that whole thing, but after working with them, I found that it's not only easy, but they are taking care of scenarios I hadn't really given any thought to. A good example of this is the employee handbook. They made that extremely easy because they ask basic questions and then automate the creation of the handbook based on your answers. I was very impressed. We've yet to deploy the handbook, but I would've spent days if not weeks drafting it so I appreciate them for that, a lot! There are other examples of how they've helped, but all in... Read More


michael.lang
9/29/2021
I love not worrying about doing payroll and managing employee time off or filing payroll taxes. Thanks Zenefits for doing all of that for me.


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Rebecca W
9/29/2021
We were using Zenefits just for benefits administration and switched to an ADP small business product for a while because they claimed they would integrate benefits with payroll. They were a nightmare! When we switched back to Zenefits, my staff actually cheered! We now use Zenefits for payroll, benefits, time off tracking, and onboarding. Having everything online, in one place, linked together, makes my job easier, and makes us look like we have our stuff together! It's very user-friendly and intuitive; it's customizable; and has some helpful integrations.


stephanie
9/29/2021
This is a great easy to use platform. I love that I have everything in one place (benefits, onboarding, time management, employee information, healthcare, payroll, etc). It's saved me a lot of time.


Sarah S
9/29/2021
Zenefits makes my already tough role in HR a bit easier. I use payroll, Time off, benefits and compliance. I do appreciate how seamless it is to onboard employees with templates. They also offer apps like wellbeing partnered with Thrive for a whole employee experience. The book is great too!


teressaelliott
9/29/2021
Makes onboarding and benefits admin super easy! Saves a ton of time by allowing ee to manage their own elections. Our employees love it!



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