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Dashlane Password Manager Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
27 Customer Comments & Reviews - see all comments
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Dashlane is the only password manager to have a U.S. Patent for the security architecture used to protect user information.

It offers the latest in online security to make password management and online checkouts quick and simple.

Dashlane is designed to keep personal information secure while making it convenient for the user to login with their account information across multiple websites and platforms.

Services and Features By Dashlane

Dashlane offers a secure password management solution which keeps track of and secures all passwords on several devices. It also keeps your accounts more secure by helping you generate unique passwords to protect your personal accounts and identity.

The password manager app keeps track of all passwords whether users access them daily or once a year. It makes this information readily available and automatically enters the passwords when needed.

Dashlane makes logging into your accounts quick and easy. Its auto-fill and auto-login features secure your important login and personal information and prevent it from being compromised on an unsecured browser.

With just a few clicks, users can instantly fill personal information fields such as addresses, emails, phone numbers, names, and any payment types stored in the Secure Digital Wallet. Auto-fill also works seamlessly with the software’s Password Generator making new accounts on any website in a safe, simple, and fast way.

Dashlane also comes with instant security alerts which notify a user when a website suffers a breach. Dashlane’s constant security monitoring keeps users informed by sending this through their devices. Information includes which accounts and passwords might have been affected by the breach. 

Dashlane’s Password Generator Tool helps users create unique passwords. It is also equipped with a password changer that auto-changes passwords across hundreds of websites in a single click. Its secure backup and sync feature keeps passwords up to date across all devices. It automatically syncs after a user makes changes or additions with their login details.

In case a device has been lost, users may backup their passwords and recover their backup by simply logging into Dashlane using another device.

Plans Offered

Dashlane Free

Price: $0

Inclusions:

  • Generate and save strong, unique passwords
  • Change passwords instantly
  • Unlimited password storage on your favorite device
  • Security monitoring services and breach alerts

Dashlane Premium

Price: $3.33/mo. (billed annually)

Inclusions:

  • Generate and save strong, unique passwords
  • Change passwords instantly
  • Unlimited password storage on your favorite device
  • Secure monitoring services and breach alerts
  • Sync passwords and data across devices
  • Secure account backup
  • Priority VIP support
  • Unlimited password sharing
  • Two-factor authentication (U2F)

Dashlane Business

Price: $4/user/mo. (for 1 to 50 users)

          $3.33/user/mo. (for 51-100 users)

Inclusions:

  • Centralized admin console
  • Security reporting
  • SAML and MSI deployment
  • End-to-end AES-256 encryption
  • Smart Space Management
  • Password sharing with groups
  • Activity directory integration
  • Dedicated account manager (only for 51-100 users)

Types of Password Manager

Web-Based Service

Token-Based Hardware Device

Locally-Installed Software

Platforms

Windows

iOS

Android

Mac

Linux

Features

Mobile App

Auto Fill and Auto Login

Secure Sharing

Two-Factor Authentication

Password Generation

Personal Data Protection

Browser Integration

File Attachments

AES 256 Encryption

Backup/Restore

Security Audit

Security Alerts

Import/Export

Plan Details

Free Desktop Version

Free Trial

30 days

Money Back Guarantee

30 days

Cost Per Subscription

Free: $0

Premium: $3.33/mo.

Support

Security Monitoring

FAQs

Video Tutorials

Knowledge Center

Live Chat

Phone

Email

Password Manager at Dashlane

Dashlane makes managing and securing your passwords quick and easy. Its password management features enable users to quickly enter their account details while bringing an added layer of security. Users can also make easy changes to their personal accounts and instantly sync this information across all devices.

Overall, Dashlane is our top choice for password management. It excels both in security and convenience which is what password management applications should be all about.  


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Customer Comments

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Matt O
8/16/2018
I actually loved Dashlane. I say loved in the past tense because one day last month when I went in to pull up a password it wouldn't let me in. I tried it on my iPad and my iPhone and both of them had locked me out - they didn't recognize my password. Odd, because I had used it the previous day. When I contacted Dashlane support they told me that somehow my account had been reset. What??? OK, then reset it, I told them. Well, they couldn't do that. So, that means that despite doing nothing on my side - it actually takes a bit of work to reset your account - it's not something you can "accidentally" do - all of my data was LOST. This was with the paid version as well. Can't... Read More
196 People found this helpful.


Ralph A
9/29/2018
great 5 stars///when it works. it has issues at times and support, is not the best. you have to keep on them to get a response. usually issues self correct in time. you just never know when it will fail. from having install/reinstalling and other odd things that happen time to time. but currently the master password works for the online version and not for my desktop...this has been going on for almost a week..support they would escalate to the engineering dept. still no word on eta or if will be fixed. it is just painful trying to use online and getting passwords to paste but i got to work in another non approved browser it will fill in but i can't change or see the... Read More
135 People found this helpful.


R
Roy R
5/13/2018
Doesn't seem to be ANY WAY to contact the company - even with the paid premium account. What kind of company has NO technical support offered? Have had problems with syncing and can't speak to anyone about how to resolve it!
127 People found this helpful.


Betty A
1/7/2018
I have spent HOURS AND HOURS trying to sort out and correct my passwords since downloading DASHLANE. it is horrible continually generating passwords without my request for that action.... hate it.
111 People found this helpful.


William T
10/3/2018
Purchased Dashlane software based largely on online reviews. Installed fine, but unfortunately when I went to actually change a password, the menu option to do so was missing. Worked with Dashlane customer support opening two separate tickets, they had me waste hours uninstalling and reinstalling the software, to no avail. Never worked. Then when I asked for a refund, they refused. Worst experience with a software app in years.
102 People found this helpful.


Susan F
8/29/2018
I have used this for a few years. Sometimes I love it and sometimes I hate it.... lately the hating is winning. When it works it is great - autofills my passwords, maintains and autofill demographic info, stores credit card... but you never know when it is going to work and when you have to uninstall and reinstall, then verify (when the two boxes come up so you can). Tech support is quick to respond with generic attempts to solve the problem. I am giving up on this. I need something that work, especially when I am paying $4 a month.
72 People found this helpful.


L
Louie
9/10/2018
Dashlane doesn't work with Firefox. They told me they had no idea when that would be fixed. I'd rate them with zero stars if you had that option. I like Firefox. I want to be able to use it again.
58 People found this helpful.


O
Oenoman
7/26/2018
I've found Dashlane a good service but on July 26, 2018, I get notice that they are increasing the price to $4.99/month for things I don't need. I see no option to keep the current Premium plan at the current price. I will try to cancel my subscription, but that's not easy to see how to do. This is not good.
58 People found this helpful.


R
Robert S
10/8/2018
The product works well. It's not perfect though. There are glitches which will irritate you and other times features that will encourage you. My biggest complaint is pricing for individual Premium licensing. It has increased 50% between 2017 and 2018. Another annoyance is the fact that the renewal date shaves off one or two days every year. I know this is trivial, but with the increase in price and short-timing the subscription it indicates a business approach I don't particularly like.
53 People found this helpful.


G
gwallen3
3/31/2018
They are only interested in your money. Be careful. No money no sign up.
39 People found this helpful.



Top Rated
Our Partner
  • Only password manager with US Patent for its security architecture
  • Generate unique passwords
  • Instant security alerts
  • Change dozens of passwords with one click
  • Quick, secure signing across multiple platforms
  • Auto-fill forms, auto-login to your favorite websites
  • 2017 Webby Award People’s Voice award in the Mobile Sites/Apps Services & Utilities category