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Kitchen Tune-Up Kitchen Remodel Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
13 Customer Comments & Reviews - see all comments
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Kitchen Tune-Up is a kitchen remodeling franchise that operates out of 170 locations across the country. The company specializes in cabinetry and countertops, though it can work on a variety of home remodel and improvement projects. It also offers an easy and comprehensive financing service for its customers.

How is Kitchen Tune-Up rated?

Breakdown

4.4/5
Installation
3.5/5
Financing
4.6/5
Reputation

Overall Rating: 4.2 / 5 (Excellent)

Kitchen Tune-Up is an excellent choice for homeowners who are cash-strapped but want an update to their kitchen. The company's focus on cabinetry does not mean that it cannot work on more comprehensive projects, as it can also include flooring, countertops, and appliances (though this is more often than not done through a network of trusted providers and retailers). Another minor drawback is the inability to change kitchen layouts.

Kitchen Tune-Up Installation

Installation - 4.4 / 5

Kitchen Tune-Up specializes in providing a sort of facelift for kitchens and other home improvement projects, focusing on cabinetry and countertops. The Original Tune-Up consists of a wood reconditioning process which updates the look of old cabinets, for a fraction of the price of a replacement. The company also offers re-dooring, refacing, painting, and custom cabinetry. Though Kitchen Tune-Up does not itself change countertops, it does have an extensive network of local fabricators and national vendors.

Type of Remodel

Update
Renovation
Remodel
Custom Design

Cabinets and Countertops

Cabinets
Cabinet Refacing
Cabinet Re-Dooring
Cabinet Painting
Custom Cabinets
Countertops
Granite
Quartz
Laminate
Solid Surface

Other Projects

Other Projects
Flooring
Storage Organizers
Custom Drawers
Full-Extension Drawers
Soft-Close Doors/Drawers
Appliances
Ranges
Range Hoods
Stoves
Refrigerators
Dishwasher
Ovens

Kitchen Tune-Up Financing

Financing - 3.5 / 5

Kitchen Tune-Up has some of the most comprehensive financing programs we've seen in this category. The company can provide loans of up to $100,000, with rates beginning as low as 4.08% APR, and credit scores starting at just 580. There are no pre-payment penalties, and the paperless online process allows for quick approval times (within minutes, in some cases).

Discounts

Free Estimate or Consultation
Yes

Kitchen Tune-Up Reputation

Reputation - 4.6 / 5

Kitchen Tune-Up is trusted across the United States, with an A+ rating with the Better Business Bureau and excellent customer reviews on a variety of other consumer review websites. The company hosts online chat, a blog, articles, and an online design tool, as well as a large gallery of before and after pictures. Kitchen Tune-Up is committed to excellence and customer service, and to that end, it includes a work guarantee, on-time service, and clean working area.

Customer Support

  • Online Chat
  • Blog
  • Educational Resources

Reviews

BBB Rating
A+
Trust Pilot Rating
6.1 out of 10
Date Collected
2018-06-11

Company Profile

Full Name
Kitchen Tune-Up Kitchen Remodel
Company Website
Headquarters
813 Circle Drive, Aberdeen, SD, 57401

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13 Customer Comments & Reviews

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Alan S
4/9/2024
Do not use kitchen tune-up they suck. The work they have done is falling apart


Ned K
3/10/2023
Replacing all of our cabinets was too expensive and would have totally disrupted our life during the project. Kitchentune-up was a great alternative and quite frankly the new door and drawerfonts work better than the original kitchen Just sad that we waited so long to make the change. A truly professional installation that took only a little more than 2 days with minimal disruption to our kitchen. Definitely a 5 star job. Can't wait to do a similar install on our next house.


jbamus
9/1/2022
After a consult, It took a month to receive the quote (Jenny claimed she emailed it and Kitchen-Tune Up's system was not working properly). I gave her the benefit of the doubt and paid my deposit. I STILL HAVE NOT APPROVED ANYTHING! Which of course means an order has not been placed. AND SHE HAS MY DEPOSIT. She will not call me and every 3 or so weeks will sent a text "I sent you something to approve via email . . . let me resend". Still waiting for that resend (after requesting several times via text). This company and franchise . . . AWFUL!


B
BELINDA C
3/14/2022
Date of Transaction - July 2021 Amount - $9500+ Kitchen Tune-up as the primary contractor agreed to remove kitchen countertop, cabinet doors, paint cabinet boxes; install new cabinet doors with upgraded hinges; and install backsplash. Problem #1: After botched painting of the cabinet boxes on October 18-19, 2021, the boxes were repainted by a professional. KTU informed me that I had to take delivery of my cabinet doors because they could be stored while the boxes were repainted. Doors delivered 2 days later than agreed upon & unbeknownst to me until 01/10/22 when the doors were installed, THE DOORS WERE NOT PREPPED FOR INSTALLATION. The installer tells the trainee the holes for the... Read More


mrossitravel
2/22/2022
MR I wish I would have read the review by Flona 1/30 22 before I had Kitchen Tune-Up do my cabinets. I would have saved a lot of money and grief if I would have read the reviews by James Trezza & Past C, Reviews did not state the city or state but it still the same Franchise Co. Kitchen Tune-Up . Consumer Advocate posted these reviews


F
Fiona
1/30/2022
Kitchen Tuneup, Tyler Texas To be avoided at all costs if you are looking for a professional standard of cabinet painting and a reasonable price. This company is expensive, does not deliver the basics and cuts corners at every step. There was no preparation at all on the cabinet surfaces. Just sprayed paint over dust, dirt and anything on the surface of the drawers. They used latex paint instead of oil based and, after assuring me the outcome would be just as good, the paint peeled and chipped all over. After multiple walk throughs during the process they attempted to touch up the paint to fix it. Using a brush and leaving brush strokes everywhere with a different color paint. After... Read More


jan.macdonnell
11/12/2021
We bought a house in Sept, 2021 and had the consultant from Kitchen Tune-up, Niceville, FL location come in for a review of our needs and wants for the kitchen and bathrooms. The consultant was very pleasant and knowledgeable. She told me that she would have a quote the next afternoon. However, we never heard from her! I gave her a few days and sent her a text. No reply. A few more days and sent an email. No response. Completely ghosted! Very unprofessional! If she did not want my business, she should have just said so. I found another company to do my kitchen and bathroom makeover!


bodonovan8
5/25/2021
Kitchen remodeling is a racket, let’s face it. Companies prey on people’s indecision as they face multiple permutations of choices that boggle the mind. Not so, Kitchen Tune-Up of Williamsburg under Craig smith (719). They reduced the problem by compartmentalizing the 3 Big Decisions: Countertop, Backsplash, Cabinets. Their secret is to retain the cabinets instead of tossing them. They restore the wood with a proprietary gel that yields a fantastic look. That reduces the entire equation by 33% (and the cost by 60%!). They steer you to expert suppliers who guide you in choosing the materials. Once that’s done, KTU brings in highly qualified mechanics, carpenters, plumbers and... Read More


james.trezza
5/19/2021
This is a REAL HONEST REVIEW...I recently bought a home 8/20 that had refacing done (2018-19) of the entire kitchen cabinets, replacement doors and drawers by Kitchen Tune Up. I needed a side refrigerator panel installed and the upper cabinet moved forward along with warranty work since the plastic refacing was falling off several cabinets and bubbling. Unfortunately, getting Kitchen Tune up's contact person, Jeff the "owner" or basically anyone to return phone calls, texts to confirm scheduling was impossible. Weeks would go by after submitting photos of the requested work, then only to be told, resubmit the photos again. When the installer finally arrived, he was unprepared to do the... Read More


J
Jeff a
2/20/2021
If you are looking for a qualified company to makeover your kitchen, bathrooms, or mud room...Kitchen Tune-up is our number one choice! In late 2020 Kitchen Tune-Up replaced all the cabinet doors and drawer faces in our master and main bathrooms and laundry room. They did an amazing job and every cabinet looks brand new! The installers were extremely meticulous and paid attention to every little detail resulting in a professional finish and all rooms looking exceptional. They also finished the exterior of the cabinet boxes so when opened or closed the finished result is seamless and looks fabulous. I love that even all the cabinet doors close softly all by themselves and don’t slam... Read More



Top Rated
  • Free kitchen design services
  • Installations come with a 1-year warranty and 30-day post install follow up visit
  • No-obligation in-home analysis to measure and examine your space
  • Flexible financing
  • Eco-friendly options
  • More than 1,980 stores