IDShield Review
ConsumersAdvocate.org
Members have exclusive access to identity consultation services provided by licensed private investigators from Kroll, the global leader in risk mitigation and response solutions. Investigators advise members on best practices for identity management, which are tailored to the member’s specific situation. In the event of an actual identity theft, investigators will do whatever it takes for as long as it takes to help recover and restore a member’s identity to its pre-theft status. IDShield members have access to member support agents, including 24/7/365 for emergency situations. Kroll’s Licensed Investigators are also available to answer questions regarding ID Theft and fraud issues from 7 am to 7 pm Central time, Monday through Friday excluding major holidays.
What Does IDShield Protect?
- Confirmed Check Fraud
- Criminal ID Theft
- Deceased ID Theft
- Employment Fraud
- Lost/Stolen Wallet Assistance
- Monitors mother’s maiden name, EIN, driver’s license, passports, and bank accounts.
- Medical ID Theft
- Minor ID Theft (Family Plan only)
- New Account Opened
- Passport, Personal Information Stolen while traveling outside of US
- Payday Loan
- Scams that Result in ID Theft
- Sex Offender Searches
- Social Security Number Fraud Detection
- IRS/Tax Fraud
- Utilities Fraud
- Change of Address Monitoring
Services
|
Dark Web Monitoring |
Yes |
|
Fraud Alerts |
Yes |
|
Professional Consultations |
Yes |
|
Credit Freeze |
Yes |
|
Resolution |
Yes |
|
Restoration |
Yes |
|
Service Guarantee |
Up to $3 million |
Features
|
Expert Consultation |
Unlimited access to consultation and support from Kroll’s licensed private investigators in both emergency and non-emergency situations. |
|
Mobile Application |
Access member services, member dashboard, and contact an agent 24/7/365 via mobile device. |
|
Internet and Dark Web Monitoring |
Monitors global black market websites, IRC (internet relay chat) channels, chat rooms, peer-to-peer sharing networks, and social feeds for a member’s Personally Identifiable Information (PII), including everything from email addresses to Social Security Numbers to bank account numbers. |
|
Lost Wallet Protection |
Provides assistance when canceling your credit cards. |
|
Address Change Verification |
Keeps track of a personal mailing address and alerts when a change of address has been requested through the United States Postal Service. |
|
Social Security Number Monitoring |
Alerts you if your SSN is being sold or traded. |
|
Court Records Monitoring |
Detects criminal activity that may be associated with an individual’s personal information, alerting them to signs of potential criminal identity theft. |
|
Credit Scores |
Members have access to continuous credit monitoring (through one or three credit bureaus, depending on the plan you choose and inncludes a quarterly credit score that plots the member’s score quarter by quarter on a graph. |
|
Credit Inquiry Alerts |
Members will be notified via email when a creditor requests their credit file for the purposes of opening a new credit account. |
|
Payday Loan Monitoring |
Alerts the subscriber when their personal information is associated with short-term, payday, or similar cash advance loans. |
|
Minor Identity Protection |
Monitors all minors under the age of 18 to monitor for potential fraudulent activity associated with their SSNs. (Only available in Family Plan.) |
|
Identity Restoration |
Within one business day of receiving a fully executed Limited Power of Attorney and copies of the member’s relevant documentation, Kroll’s licensed private investigators will begin restoring a member’s identity. |
|
$3 million service guarantee |
IDShield will spend up to $3 million to do whatever it takes for as long as it takes to recover and restore a member’s identity to its pre-theft status. |
Price
IDShield Individual Plan
- IDShield Individual starts at $14.95 per month and covers one person.
IDShield Family Plan
- IDShield Family starts at $$29.95 per month and covers one person, their spouse/domestic partner, and all minors in their care.
Customer Reviews
Both IDShield’s affiliated company, LegalShield, and its partners at Kroll have been awarded A+ ratings by the Better Business Bureau (BBB), which is a testament to the dedicated customer service the company provides. LegalShield is North America's largest platform for legal, identity, and reputation management services, It protects more than 4.5 million individuals and family members and more than 140,000 businesses across North America. The company has been in business for 50 years. IDShield has partnered with Kroll to provide even more comprehensive monitoring and restoration services for the past 15 years. We also note that IDShield has garnered a variety of industry awards for identity theft protection services. In 2023, the company earned a gold rating for excellence in cyber security from Yahoo Finance, for example.
The Fine Print
It's important to note that IDShield's least expensive plan ($14.95/month) only monitors one of your credit reports. You must step up to its top-tier plan ($17.95) to get three-bureau credit monitoring. However, the cost difference between tiers is modest. And the company's comprehensive information monitoring and exceptional recovery services and a $3 million service guarantee make IDShield is one of the best in the business for ID theft protection services.
Bottom Line
IDShield is the only identity theft service that offers members access to Kroll’s team of expert licensed private investigators, who have powerful proprietary resources at their fingertips. These investigators not only work to prevent identity theft, but they are also backed by an unprecedented $3 million service guarantee. Investigators are pledged to work on restoring a customer's identity back to its pre-theft status. This, combined with consulting services and multiple monitoring features, make IDShield a great value for comprehensive identity theft protection.
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- Cybersecurity & device protection
- Credit monitoring & fraud alerts
- Full-service identity restoration
- Licensed private investigators
- Up to $3 million protection
