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Blue Cross Blue Shield Health Insurance Review

52 Customer Comments & Reviews - see all comments
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Blue Cross Blue Shield is a health insurance company that offers a selection of insurance products for individuals, employers and families. This wellness company provides options for medicare and modern healthcare.

What’s Included with Blue Cross Blue Shield?

  • Diagnostic tests and imaging
  • Prescription drugs
  • Immediate medical attention
  • Outpatient surgery
  • Preventive care
  • Primary care visit to treat an injury or illness
  • Special visit and other practitioner office visit
  • Maternity care
  • Rehabilitation and habilitation services
  • Metal health, behavioural health, and substance abuse needs
  • Child needs (dental or eye care)

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Subsidiaries of Blue Cross Blue Shield:

  • CareFirst
  • Anthem
  • Premera
  • Regence
  • Highmark
  • Horizon
  • Excellus
  • Wellmark
  • Independence

Plans Reviewed

Bronze Plan

  • Overall deductible: For inpatient services, a total of $4,400 per individual must be paid for in-network providers and $8,800 for out-of-network providers. Outpatient services amount to $6,350 for every person if the client chooses a participating provider and $12,700 for non-participating providers.
  • Out-of-pocket limit: $12,000 per individual for out-of-network providers and $6,350 for in-network providers
  • No maximum annual limit for specific covered services
  • Balanced-bill charges, health care, and premiums are not included in the out-of-pocket limit
  • Other covered services: Chiropractic care, Infertility treatment, Weight loss program, and bariatric surgery

Silver Plan

  • Out-of-pocket limit: $6,000 per individual for in-network providers and $12,000 for out-of-network providers
  • No overall annual limit for some covered servicesNo other deductibles for specific services
  • Overall deductibles: A total of $1,400 per individual for in-network providers and $2,800 for out-of-network providers. Both do not apply to preventive care services.
  • Other covered services: Infertility treatment, Weight loss programs, Bariatric surgery, and Chiropractic care

Gold Plan

  • Expenses such as balanced-billed charges, health care, and premiums are not included in the out-of-pocket limit
  • Out-of-pocket limit: $5,000 per person for in-network providers and $10,200 for out-of-network providers
  • Overall deductibles: $150 per individual for participating providers and $300 for non-participating providers. Both do not apply to preventive care services.
  • No maximum annual limit and other deductibles for specific covered services
  • Other covered services: Weight loss programs, Bariatric surgery, Chiropractic care, Infertility treatment

Platinum with Dental and Vision Plan

  • Overall deductibles: None for both in-network and out-of-network providers. Does not include preventive care services.
  • No annual limit on selected covered services
  • Out-of-pocket limit: $6,000 per individual for in-network providers and $12,000 for out-of-network providers
  • Out-of-limit does not include expenses such as health care, premiums, and balanced-billed charges
  • Other covered services: Dental care for both child and adult, Infertility treatment, Routine eye care for adults, Weight loss programs, Bariatric surgery, Glasses for adults, and Chiropractic care

How Much Does It Save You?

 

Bronze

Silver

Gold

Platinum

Services

In-Network

(Your cost)

Out-of –Network

(Your cost)

In-Network

(Your cost)

Out-of –Network

(Your cost)

In-Network

(Your cost)

Out-of –Network

(Your cost)

In-Network

(Your cost)

Out-of –Network

(Your cost)

Primary Care Services

None

Not covered

$30 co-pay

Not covered

$30 co-pay

Not covered

10% co-insurance

Not covered

Diagnostic Test and Imaging

Inpatient: 40% co-insurance

Outpatient: No charge

Inpatient: 60% co-insurance

Outpatient:

No charge

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Generic Drugs

None

80% of BCBSM-approved amount for covered drugs

$15 co-pay

80% of BCBSM-approved amount for covered drugs

$15 co-pay

80% of BCBSM-approved amount for covered drugs

$15 co-pay

80% of BCBSM-approved amount for covered drugs

Specialty Drugs

None

80% of BCBSM-approved amount for covered drugs

20% for preferred coinsurance and 25% for non-preferred co-insurance

80% of BCBSM-approved amount for covered drugs

20% for preferred coinsurance and 25% for non-preferred co-insurance

80% of BCBSM-approved amount for covered drugs

20% for preferred coinsurance and 25% for non-preferred co-insurance

80% of BCBSM-approved amount for covered drugs

Outpatient Surgery

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Hospital Stay

40% co-insurance

60% co-insurance

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Prenatal and Postnatal Care

Prenatal: None

Postnatal: 40% co-insurance for inpatient and none for outpatient

60% for inpatient and none for outpatient

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Preventive Care Services

None

Not covered

None

Not covered

None

Not covered

None

Not covered

Emergency Room Service and Transportation

None

None

20% co-insurance

20% co-insurance

20% co-insurance

20% co-insurance

10% co-insurance

10% co-insurance

Urgent Care

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Rehabilitation and Habilitation Services

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Mental/Behavior Health Outpatient Service

None

None

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Mental/Behavior Health Inpatient Service

40% co-insurance

60% co-insurance

20% co-insurance

40% co-insurance

20% co-insurance

40% co-insurance

10% co-insurance

30% co-insurance

Substance Use Disorder Outpatient Service

None

Not covered

20% co-insurance

Not covered

20% co-insurance

40% co-insurance

10% co-insurance

Not covered

Substance Use Disorder Inpatient Service

40% co-insurance

Not covered

20% co-insurance

Not covered

20% co-insurance

Not covered

10% co-insurance

Not covered

Annual Maximum Limit

Bronze

None

Silver

None

Gold

None

Platinum

None

*Only on specific covered services

Summary

Blue Cross Blue Shield is a well-established company with strong financial ratings. Wide acceptance among health professionals, comprehensive coverage and discounts on medical treatments makes Blue Cross Shield an excellent choice for health insurance.

 

 

 

 

 

 

 


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52 Customer Comments & Reviews

Loading Reviews ...
J
Jamie
6/13/2023
I have found out that BCBS of Alabama RX review board are not qualified medical professionals. They can't pay a medical professionals to do the reviews because they pay the top-level management to much. Thier pay is over 4 million yearly


hypatiasdragons
5/19/2023
INDEPENDENCE BLUE CROSS (NBC COMCAST UNIVERSAL) IS THE WORST HEALTH INSURANCE IN THE WORLD!!! IT'S AN INSULT TO EMPLOYEES AND THEIR FAMILIES THAT A BILLION DOLLAR COMPANY SHOULD BE SO DIFFICULT AND DENY SO MANY CLAIMS! PERSONALLY, AFTER GETTING DNA TESTING TO FIND OUT I HAVE A HIGHER BREAST CANCER PROBABILITY, I AM GETTING A DOUBLE MASTECTOMY TO ELIMINATE THE CHANCE TO GET BREAST CANCER AND HAVE TO FIGHT IBX FOR TREATMENTS BECAUSE I AM SURE THAT WILL HAPPEN WITH HOW AWFUL THEY ARE. I AM NOT WILLING TO TAKE A CHANCE.


J
Jim O
5/5/2023
It's a shame I cannot provide a lower rating. BCBS is the worst this country has to offer in medical insurance and ethics/integrity. I'll give one example: their dental Provider directory shows various dentists that in-network. If you go see one of those dentists, they will then send you an EOB telling you it is out-of-network and you'll have to spend countless hours trying to prove your plan allows this dentist in-network. The entire BCBS game is bait-and-switch.


hattieelliott3
4/25/2023
I was forced to get obama care, and was overcharged by this company when I wrote to them about it I was totally ignored I wouldn't advise anyone to this sorry company I never even received a list of doctors in their network 18 months of paying for nothing


crystallynn9501
4/19/2023
If I could give you zero stars, I would this insurance is unbelievable. If you don’t use the pharmacies, they want you to use your gonna be paying a lot of money. SCREW this insurance company.


duweras
4/6/2023
They deny what UHC approved without any questions last year, I am so sad our company moved to this unreliable insurance provider.


Bill M
2/28/2023
i just keep calling trying to work things out they don't know how to help me i don't recommend them at all you will not be happy I pay a large monthly premium only to be out of pocket for what I need as a 60yr old man. Copay for referral, copay for specialist only to be denied what the Dr. Recommends. So I'm out of pocket for premiums, visits and treatment. I will be dropping my insurance and and making payments to a savings account instead. Absolutely useless insurance!


A
Anthony C
2/24/2023
My wife and I pay a large monthly premium only to be out of pocket for what I need as a 60yr old man. Copay for referral, copay for specialist only to be denied what the Dr. Recommends. So I'm out of pocket for premiums, visits and treatment. I will be dropping my insurance and and making payments to a savings account instead. Absolutely useless insurance!


T
Traci R
8/16/2022
If I could give ZERO stars I would. I was on a medication for 6 months without a problem and now they WILL NOT COVER IT. And why? oh, because the MANUFACTURER cannot keep it in stock. How is that MY problem? I don't pay for insurance for the insurance company to decide that it's not in my best interest to continue to take it because of supply issues. I pay you to cover my meds. It's not your decision to OVERRIDE what my DOCTOR thinks is best for me. My doctor and I have put in multiple appeals and dozens of phone calls to get this approved. She even prescribed an alternate equivalent medication to which BCBS denied as well. Without insurance these medications cost well over $1000... Read More


trujilloj65
3/2/2022
I have been trying to change my medical group number for two days now. BCBS has the worst customer service ever totally frustrated with its service. This afternoon I was verified a total of 10 times and still was not able to get my services changed. I then tried going online and the first 4 attempts I received a message saying the site is down try again later, I tried again and was able to log in went through different screens answering questions only to get to the final question required me to choose between two answers that had nothing to do with needing to change group number I received the message SORRY WE CANNOT CHANGE YOUR GROUP NUMBER PLEASE CALL US AT OUR TOLL FREE NUMBER, only... Read More



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