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Hims Hair Loss Treatment Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
27 Customer Comments & Reviews - see all comments
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Hims is a telehealth company offering accessible and affordable wellness solutions for men. Specializing in hair loss, sexual health, skincare, and mental health, Hims connects customers with licensed healthcare professionals online, providing personalized treatments discreetly delivered to their door. By focusing on convenience and privacy, Hims aims to simplify healthcare and break down stigmas around men's health issues.

HAIR LOSS PRODUCTS AND TREATMENTS

The company offers a suite of products, including hair care products that contain proven ingredients to help maintain and regrow hair.

The History of Hair Loss in Men

Currently, half of all men will experience hair loss sometime in their lifetime. But what exactly causes male patterned baldness? Based on scientific studies, the primary reason for hair loss in men is genetics.

In other words, the pattern in hair loss is inherited by family members, with some men experiencing hair loss starting in their teens. It is still unclear in the medical community why hair loss is triggered by hormonal changes. The condition also can make hair finer, thinner, and softer. Temporary hair loss can be attributed to multiple factors such as stress, shock, medical issues, and grooming.

Why hims?

At hims.com you can find a variety of solutions for the problems men face everyday, like hair loss, ED, and Weight Loss. The process is simple - after answering some questions about your health and experience, a licensed medical provider will review and determine if a prescription is right for you. If prescribed, Hims ships to you for free in discreet packaging. And the best part is that  the entire process is 100% online.  

The company promotes two hair loss treatment medications: finasteride and minoxidil.

  1. Finasteride: is a prescription medication used specifically in the promotion of hair volume and the health of hair with expected results in three to six months. 
  2. Minoxidil: can be a prescription medication or in over-the-counter products and is used to treat hair loss. It promotes new hair growth after hair has been shed. 

 
HAIR CARE PRODUCTS

Topical Finasteride and Minoxidil Spray

● Combines finasteride and minoxidil, ingredients shown to regrow hair in as little as 3-6 months*.

● Just apply once a day to treat hair loss

Hair Hybrids

● Includes ingredients like finasteride and minoxidil, ingredients shown to regrow hair in as little as 3-6 months*.

● Includes proprietary supplement blend to support hair health

● Citrus-flavored, once-a-day chew

Topical Finasteride and Minoxidil Serum

● Combines finasteride and minoxidil, ingredients shown to regrow hair in as little as 3-6 months*.

● Just apply once a day to treat hair loss

● Custom formula with precision dropper for more accurate application hims 

ACCREDITATIONS

Finasteride and Minoxidil are both FDA-approved hair loss treatment products Both medications were developed by experts and medical professionals. 

SERVICES

The hims products target common but not-talked-about male problems such as male pattern baldness. The company offers both prescription and non-prescription hair loss products, in either 30-day hair treatment kits or as individual products.

A medical consultation is required when purchasing a kit or individual product containing finasteride. This is made available to consumers after checking out online.

Its non-prescription kit includes minoxidil drops, biotin vitamins, and DHT shampoo. 

No Prescription Required
Approved for Men/Women? Men only
For All Ages Ages 18 to 65
For All Hair Types Not Stated
Online Consultation
Phone
Email
Chat Support
FAQs


PRICING

Pricing is set for each kit and or individual product. Orders are expected to arrive within two to three days after the date of purchase. A tracking number will be provided to monitor the shipment’s status.

The Complete Hair Kit - $23

Note: an online medical consultation and a prescription is required for some of the products in this kit. 

hims Complete Hair Kit includes all base products.

The 30-day complete hair kit contains:

  • 30 biotin (B7) gummies 
  • 2 oz. bottle of Minoxidil – topical application directly on the scalp
  • 30 tablets containing 1 mg of finasteride in each pill
  • 8 oz. bottle of DHT shampoo – topical application on the scalp

OTC Hair Kit (The Non-prescription Kit) - $30

Note: a medical prescription is not required for this kit.

The 30-day kit contains:

  • Minoxidil – a topical solution, which should be applied once a day 
  • Biotin gummies 
  • DHT shampoo

Edible Kit - $28.00

This kit helps stop hair loss with 30 tablets of 1 mg finasteride pills and 30 biotin gummies.

Finasteride - $28.50

Note: an online medical consultation and prescription will be required.

Finasteride is an FDA-approved treatment for male pattern hair loss. It should only be taken as prescribed by a doctor.

Biotin Gummy Vitamins - $16

DHT Shampoo - $19 (6.4 oz.) 

Minoxidil - $15

hims provides a Minoxidil-based topical solution that is applied once or twice a day directly to the scalp. It prevents hair loss and helps in hair regrowth.

The solution should be dropped on the bald area on the vertex and crown of the scalp and left to dry for two to four hours.

✔ No Harmful Chemicals
✔ Organic & Natural
 

HAIR LOSS TREATMENTS FROM HIMS

The products offered by hims help men enjoy healthier and fuller hair by preventing hair loss.They save men from expensive hair treatments and transplants by stopping hair loss in the first place.

With its proven products that stop hair loss and promote the growth of new hair, men can be sure that hims’ products are both safe and effective.

The company holds an 8.5/10 score with Trustpilot.com, a well-respected consumer review site, that provides proof from actual customers that the company’s products and services are beneficial. The company is also accredited with the Better Business Bureau (BBB).


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Customer Comments

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Ignatius35
9/30/2018
I did not consent to the medical form (demanding indemnity from all and everything), but they charged my account anyway! Waiting for the refund, but read customers complaining about them not refunding the "$5 medical fee" even in cases like this.
23 People found this helpful.


Wilvin R
1/27/2018
No info about order. Dont respond to emails.
19 People found this helpful.


Rafael I
2/3/2019
After receiving my initial order, I was charged a "membership" fee and "processing" fee. There is no way to review terms and conditions on their website and they don't email you them. They also don't email a detail of your order or provide one on the website under your account. I requested a refund of the miscellaneous fees and they said no.... Bad business practice, reported to BBB
17 People found this helpful.


A
Angela
8/12/2019
Hims hair loss has been a bad experience for me I signed up for the trial and 2 weeks later they tried to charge me for full subscription. I went to cancel on same day and same time and they couldn't refund me my money. Horrible customer service only one person was available to talk. I asked to speak to a supervisor and no reply I'm very disappointed with the whole process. I wouldn't recommend product unless you like unexpected fees.
9 People found this helpful.


J
Jay
6/7/2019
Terrible company, shipping is never on time, product is overpriced and communication takes days. I would not recommend this company to anyone unless I was trying to piss that person off. The products do look nice but in all actuality they are overpriced and its all just a look that you are paying for. The same products can be bought from better companies at cheaper prices.
8 People found this helpful.


Nate C
11/16/2019
Not sure what all of the negative reviews are about, but it just sounds like people being ridiculous. I’ve been a customer now for 6 months, and am VERY pleased. I receive the product monthly with no issue whatsoever. At anytime I can go online and stop an order, change my order etc. Customer support always responds to my emails within a day or two at the most. Most importantly...the product works! Started using and by the third month, the bald spot that I had on the top of my head was almost completely filled in. People are always going to have something to complain about in my opinion. But as a loyal customer I can attest to a legit company that I’m thoroughly pleased with, as well as a... Read More
6 People found this helpful.


J
Jared
6/21/2019
They have shady business practices. They do not let you cancel your subscription in the app. You must speak to them directly. You can pause your subscription, but be warned that they will process your order two days before your subscription is supposed to resume, and then they will refuse to give you a refund or cancel the order (even if it hasn't shipped yet.)
6 People found this helpful.


C
CH
8/25/2019
I tried Hims for the ED medication. It was fine for the first couple months... and then they started sending me shorted amounts of pills than promised (significantly less than the expected amount that I was paying for. ) I sent them an email and someone responded the next day saying I would be reimbursed and given a free months supply for my troubles. The next day after that, I received another email saying they wouldn’t send anything until I paid what I owed. Lol, if I had got what I ordered in the first place, I’d have no problem paying for it!! I switched to another online provider of the same medication. No complaints so far whatsoever! I was just curious about the hair loss... Read More
5 People found this helpful.


carlton b
5/26/2019
I finds hims to great in changing the stigma Around finasteride . But they offer generic finasteride that can be purchased from another online source like blink health which is a online pharmacy they offer the exact! Finasteride pill as hims I just Recently went through my online Doctor consultation with them and I was Perscribe 90 pills which is a 3 month supply for a total of 13.95!! 8.95 for the meds 5 bucks for the doctor visit compared too 30 pills a month for 28.00 child please lol for the same pill! (J81) I havent Looked back plus they take my insurance aswell and Hims don’t I have Not looked back but hims has phenomenal !!! Customer service!! But I guess I would Too if i was... Read More
5 People found this helpful.


R
Rose N
5/2/2018
What makes this system inappropriate for women? Especially for post-menopausal women? Minoxidil was approved for women at 0.25%. Now women may use the 5% solution. Please consider allowing use of your products. Thank you Rose North
4 People found this helpful.



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