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Avaya Business Phone System Review
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8 Customer Comments & Reviews - see all comments
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Avaya is a California-based telecommunication company that focuses on the networking requirements of small to mid-size businesses. This company offers range of digital phone products, which aim to integrate calling, messaging, and faxing into one service. Avaya provides a one year warranty upon activation and purchase, as well as a variety of customer service options.
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8 Customer Comments & Reviews
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Do not use this company. Read the fine print. If you find their service doesn't work for your company, you're still stuck. Paid $1,600 to terminate their service (which I didn't use) and they're still trying to charge me a monthly fee. This is a business that is shameless.
Signing up with Avaya was the biggest mistake I have made in a long time. You here about all the software, integrations and see the amazing advertising team kicking but. What you don't know is that Avaya is very unorganized. The sales team did an okay job at getting me setup, however once it came to porting, getting the phones programmed and gathering information about basic phone system setting the nightmare begins. The sales guys and setup teams seem to have no communication with each other. Once I was with the setup team they changed ordered me an extra $45 a month for 11 vanity numbers. Those vanity numbers are free with my existing provider. I was asked the same questions at least 9... Read More
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Do NOT use their lease agreement. The company they use will rip you off every chance they get.
Times out and logs me out at least 3 times per shift
We have over 300,000 loans in our queue and Avaya has broken down so 6,000 loan officers are unable to contact the applicants. Avaya is actually going to raise the US unemployment rate.
The new phone system we got does not allow you to do somethings without being hooked up to a computer. Makes no sense it a phone system not a computer. The 1400 series do not even display the numbers you are
putting in the phone. Example to pay your taxes, you are on it, pressing the dollar amounts, the display just sits
there showing I am connected to and the phone number what good is that, no display?
Ive had avaya for many years, Thankfully never having to bother them. Now out of business with 2 yrs left on the contract They are heartless, requiring 4,900.00 to buy out the contract. I offered to return there equipment, They want there money. Be aware when signing with them.
Top Rated
Our Partner
- Our #1 Choice - Top Rated Business Phone Systems
- Starts as low as $19.99
- Unlimited Calls/Fax/SMS/Conferencing
- Includes 100+ Premium Features
- Advanced Technology
- No Set-up or Activation Fees
- Risk Free - 30-Day Money Back Guarantee