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Zenefits Payroll Software Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
60 Customer Comments & Reviews - see all comments
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Zenefits is a comprehensive HR platform that enables you to manage employee payroll, benefits and time off. It also offers tools to help you monitor compliance and employee performance. The company was founded in 2013 and is based in San Francisco, California and services small and medium-sized businesses in all 50 states.

Payroll Processes

When you sign up for the Zenefits HR platform, you have the option to add its payroll service for an additional $6 per employee per month. Unfortunately, you cannot purchase the payroll platform separately if this is all you're interested in.

You can view and manage payroll data through your online account or via the company's mobile app. All data is automatically integrated with the Zenefits platform, so you only need to enter or update data once and it's automatically updated everywhere. When onboarding a new hire, the system will automatically prorate his or her first check so you don't have to do this math yourself. When you're ready to run payroll, it only takes three clicks.

The system also contains reporting features that enable you to track payroll over time, though it doesn't appear to offer employees any way to view their pay stubs or benefits online.

Tax Features

The Zenefits payroll software includes automatic federal and state tax filings, plus W-2s for all of your employees. While it is possible to add contract and seasonal workers to the Zenefits platform, the company's website doesn't specify if it also offers 1099s for these employees.

You can file your taxes electronically and the platform maintains all this data in case you'd like to go back and look over your tax returns for previous years. It's unclear from the website whether the platform can assist you in filing quarterly estimated taxes or not or whether you can automate tax payments.

Payment Services

The Zenefits payroll software enables you to directly deposit your employees' paychecks into their bank accounts. It usually takes one to two business days for these funds to appear in their accounts. If employees want their money more quickly, you can print physical checks which they can deposit themselves immediately.

Industry Applications

The Zenefits payroll software doesn't cater to any specific industry, so a variety of businesses can use it. Because its pricing model charges you per-employee, you can easily add seasonal or short-term contract workers and then remove them -- and reduce your costs -- when their work is complete.

Services

You can try a demo of the Zenefits platform before you buy to see if it's something that will work for your business. If you run into any questions, there's a Help Center with useful articles and you can also reach out to the company by phone, email or live chat. But given the intuitiveness and simplicity of the platform, it's unlikely that you'll have a problem.


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60 Customer Comments & Reviews

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Elaina H
1/4/2022
Great software platform. Enjoy the ease and use of all the products and service. The only area of improvement would be that customer service is hard to get a hold of live, but once you do get their support it is excellent. A great user friendly product.


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Ian
12/1/2021
Zenefits takes care of all of your back-office tasks as a busy entrepreneur!


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Hannah B
11/17/2021
I love how easy it is to run payroll! With around 300 employees it can be a challenging task but Zenefits makes it easy. Customizable, pre-made spreadsheets for easy data entry and uploading, automatic tax, deductions, and contribution calculations and monitoring, and quick off-cycle pay runs. Very user friendly!


jeremy.terry
11/8/2021
Great company and software, I use their mobile app daily and have never had any issues. I would recommend it.


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Jennifer M
11/4/2021
We love Zenefits! It is easy to use for both employee and administrator!


maclain.williams
11/3/2021
Zenefits is a great product with an Incredible Interface! I was able to navigate this product with ease.


2017ethan
11/3/2021
This has been a great product to use as a user. I would recommend it to everyone.


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Max W
11/1/2021
Zenefits has been very helpful for our company. With over 100 employees, Zenefits helps reduce confusion among employees that relates to time keeping, insurance benefits and available/ used PTO. Because of this, it eliminates unnecessary conversations with our payroll and HR department since employees are able to track this information in one easy-to-use application. I would recommend Zenefits to anyone on the fence and in need of a great HR solution.


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Lance
11/1/2021
Zenefits allows end users to have an enjoyable experience. It is very user friendly while being all encompassing to HR, Payroll, employee up keep, etc..


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Camille B
11/1/2021
Zenefits is an extremely easy tool to navigate that has simplified benefits distribution and payroll functionality.



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