It seems like every year a new trend in contemporary flooring enters the scene, flooding social media feeds, glossy magazines, and online advertising. Concrete floors, for example, hit the market hard and held fast for years. Wood flooring remains a classic go-to for most contemporary homeowners, while environmentally friendly floors begin to thrive in the spotlight, and ceramic flooring trends fluctuate according to the season.

In modern American homes, however, carpet still reigns supreme as the king of contemporary flooring. Today, it accounts for more than 50% of the nation's flooring market. Buying and installing the king, however, doesn't come cheap.

It's a significant investment for anyone regardless of carpet grade or type of material selected. Just as with any such purchase, long-term care considerations are essential. Professional carpet cleaning is a crucial aspect of long-term carpet care. Think of it as longevity insurance to help keep carpeting in top shape for years to come.

Because it's an underfoot product, carpeting can take a real beating. Bacteria, allergens, dust mites, and other harmful contaminants collect deep in the carpet fibers.  Health hazards increase without routine deep cleaning and can affect those with allergies or asthma as well as young children, pets, and the elderly. Industry experts recommend cleaning carpets once or twice a year, if not more frequently. And many manufacturers include routine professional carpet cleaning as a product warranty condition.

Technological advances have brought new carpet manufacturing methods, materials, and professional cleaning solutions. There are also do-it-yourself (DIY) options available, such as sprays, powders, and carpet cleaning equipment rental at local hardware and home improvement stores.

DIY cleaning can save you money in the short-term and may be sufficient for spot cleaning or emergency spills, but DIY options don't offer the same level of deep cleaning professional services do.

There are a number of cleaning methods used by carpet cleaners, yet the industry standard is the hot water extraction method for both natural and synthetic fiber carpets. It's the most effective and affordable method for removing dirt and other harmful particles and stubborn stains. Many manufacturers recommend hot water extraction especially if the carpet is made of natural fibers.

There are alternative carpet cleaning methods gaining popularity. Dry cleaning is one of them. It utilizes new, very low-moisture (VLM) technology, resulting in a faster drying time than hot water extraction. It is more expensive, doesn't clean into each carpet fiber, and can leave more chemicals behind than hot water extraction.

Green cleaning is also gaining ground. There are already several green-only carpet cleaning companies, and others are jumping on the bandwagon by offering green cleaning as an alternative to traditional solutions. As always, check with the carpet manufacturer to confirm its recommended carpet cleaning method. That is true for all carpets, but especially for those made from natural fibers such as wool, silk, jute, or cotton.

The carpet cleaning industry has also expanded its services to keep pace with growing demands. For instance, companies now offer drapery, upholstery (including leather), tile and grout, hardwood floor, natural stone (floor, countertops, showers, outdoors), and air duct cleaning. Some companies even offer automobile, boat, and RV carpet cleaning services.

When shopping for carpet cleaning services, be sure to compare prices and look into hidden costs. These can include charges for cleaning hallways, entryways, or stairs not included in the original quote. Some professional carpet cleaners also charge extra for the type of stain, such as pet urine stains. Inquire about the company's service guarantee and ask if it provides 24/7 emergency services for water restoration, fire, or smoke damage. Also, inform yourself about drying times and appointment scheduling. Some companies schedule a 3-hour appointment window while others give an exact time.

A company's industry reputation is also important. Check to see what industry certifications and licenses a company holds, and if their services are "asthma and allergy friendly." Finally, consumer reviews are a useful source of information regarding the quality of a company's services. The Better Business Bureau (BBB) and Trustpilot.com allow customers to provide detailed accounts of their carpet cleaning service experience that can provide helpful insight when choosing a provider.


Top 9 Companies

#1
  • 1,700 locations across the United States and Canada
  • A national leader in residential and commercial cleanup and restoration services
  • Fast responders with 24/7 emergency services
  • Highly trained technicians
  • Preferred vendor for many local and national insurance providers
#2
  • 70+ years of experience in residential and commercial cleaning services
  • 24/7 responsive and reputable service available 
  • Superior equipment manufactured by the company
  • Asthma and Allergy Foundation of America approved! 
  • Highly-trained and professionally-screened technicians; no subcontractors
  • BBB Accredited Business for the past 18 years
#3
  • Franchise locations in 25 states and Canada
  • 100% satisfaction guarantee or your money back
  • Ultra hot water extraction cleaning method
  • Professionally trained technicians
  • Carpet, hardwood floor, concrete, furniture, curtains, air duct cleaning and more!
#4
  • Hot carbonating extraction uses 80% less water than other methods
  • Non-toxic, green-certified cleaning solution perfect for people with allergies
  • Carpets and upholstery dry in 1-2 hours
  • Pet urine stain and odor removal eliminates 99% of odors and bacteria from carpets
  • Clean tiles and stone flooring, restore leather furniture and remove extra-tough stains
#5
  • 35+ years experience in carpet cleaning
  • Franchise locations in 42 states, DC, Canada, and England
  • Dry carpet cleaning method offers the fastest drying time in the industry
  • Child, pet, and environment-friendly cleaning products
  • Military or senior discounts may be available at some locations
#6
  • Backed by over 100 years of Sears excellence
  • 30-day satisfaction guarantee
  • Hundreds of locations nationwide
  • CRI-certified two-step carpet cleaning method
  • Carpet protector and deodorizer treatments available
#7
  • Fast one-hour dry time
  • Soft drying with no crunchy residue
  • Safe for children & pets
  • Pet odor & stain removal experts
  • Committed to being green
#8
  • Residential, commercial, and industrial cleaning services
  • Locations in 22 states
  • Eco-friendly carpet cleaning only
  • A multitude of specialty cleaning services available
#9
  • Clean your carpets and rugs with a hot water extraction method
  • Scotchgard™ carpet protector products keep future stains from settling in
  • Wide range of residential and commercial services available
  • Individually owned locations nationwide
Don't see the business you are looking for?
Suggest a Business
192 People found this helpful.HelpfulNot Helpful

How We Compare Carpet Cleaning

Services

66%

Most carpet cleaning companies use the hot water extraction method, also known as steam cleaning; this is a bit of a misnomer, as no steam is involved in the cleaning process. Instead, a jet of hot water and detergent is injected deep into the carpet, which loosens the dirt, and a high-powered vacuum extracts or removes the excess water, leaving behind a clean, slightly-damp carpet that is then left to air-dry. This method is the most popular in the United States and many carpet manufacturers quite often require a regular, professional "steam" cleaning to keep the warranty valid. However, this is not the only cleaning method in the industry. 

Many companies are now using dry carpet cleaning methods, which avoid the issue of waiting hours or days for the carpet to dry. These processes use dry or very-low-moisture (VLM) chemical compounds to unstick the dirt from the carpet fibers and allow a vacuum to remove them completely, leaving behind a clean carpet that will only take a few hours to dry completely. A bonnet, or round buffer brush, is sometimes used to scrub the dry or semi-dry compound into the fibers. Though convenient, the use of these methods are often discouraged or outright forbidden by carpet manufacturers under the terms of their warranty. Homeowners should consult the warranty to see if this method is allowed. If a warranty is not a concern, however, homeowners may very well consider dry carpet cleaning processes. 

For families with pets or small children, green cleaning methods are now entering the market; the solutions used by green companies don't include artificial chemical compounds that may be harmful to small animals or infants, only chemicals are known to be safe, like those included in the Food and Drug Administration's Generally Recognized as Safe (FDA-GRAS) list.

In addition to cleaning the carpet, companies also offer to apply a carpet protector substance, which helps keep future stains from settling into the fibers and permanently staining them. Deodorizing treatments are also available to remove unpleasant smells embedded deep in the carpet, a necessity for pet owners. These treatments are usually offered separately from the cleaning service for an additional cost. Some companies have online stores with cleaning products that can be bought by consumers through the service providers.

Carpet cleaners often provide a wide range of services that go beyond cleaning carpets and rugs. In this sense, these companies can truly become a homeowner's go-to assistant for anything related to the sanitary upkeep of a home. Among the most popular services offered are cleaning the air ducts and vents of a home, which can get clogged up with dust, mold, and other particles, which can lower the efficiency of the heating and cooling systems and increase energy costs year-round. Cleaning companies also clean hardwood floors as well as tile and grout surfaces often found in bathrooms and kitchens. Though these are types of flooring that can be cleaned more easily by homeowners, they often require equipment and technical knowledge the average person does not have. In particular, cleaning accumulations of mold and mildew in grout may necessitate a certain amount of physical stamina that people with physical disabilities may not have. Therefore, hiring a company to do it offers the perfect solution.

Another service regularly offered by carpet cleaning companies is furniture and upholstery cleaning. Fabric-covered sofas and armchairs, dining chair seats, and other pieces of furniture can get just as soiled, if not more so, than carpets, and often with stains more difficult to remove than just dirt, like wine and juice. Because of their size, and the fact that sometimes the fabric coverings are not removable, sofas, loveseats, and armchairs are especially difficult for homeowners to clean. Carpet cleaning companies already have the equipment and skills to remove tough stains from fabrics, so many of them provide this service. Some companies also clean and restore leather furniture, which can get easily damaged by use and lack of maintenance. Frequently treating leather furniture helps to not only restore the leather's natural sheen and softness but also to extend the life of the furniture.

Carpet cleaning companies frequently offer water removal and water damage restoration services. That feature is of particular interest to homeowners who live in flood-prone areas or people who live in old houses with faulty plumbing. Whether due to rain or a burst pipe, the flooring of a home can be quickly ruined by standing water. Contracting a company that can remove the water with wet vacuum machines and dry the flooring with high-powered blowers and fans can be the difference between a safe, clean home and a mold infestation or a rotten carpet.

Though many companies don't advertise pricing on their website, in general terms, pricing is based on the area to be cleaned. Companies may charge a flat fee per room or hallway, or they may charge by square footage. When it comes to furniture, most companies will have different pricing for each type of furniture (sofa, loveseat, armchair, etc.). Regardless, consumers can contact the companies and request a quote for the services they need.


Customer Support

33%

Some, though not all, carpet cleaning companies offer a satisfaction guarantee, which allows consumers to request a revision of the cleaning service or a refund if they are not satisfied. Having this guarantee may be especially useful when trying out cleaning methods besides the traditional hot water extraction. Among other customer services that may be of interest to consumers is 24/7 emergency services, especially for water removal services. Since time is of the essence when a flood or burst pipe threatens to ruin flooring, having a company that will respond at any hour is essential.


What's important to know about Carpet Cleaning?


How often do I need to clean my carpets?

A good rule of thumb is to steam clean your carpets every 12 to 18 months. If you have pets or children, you may choose to clean them more often. The most important thing to consider is your carpet warranty. Many carpet warranties require steam cleaning every 12 months, and sometimes they include specific instructions or specifications for cleaning.

What is the best way to clean a carpet?

The best method for cleaning carpets is generally hot water extraction. While most people refer to this method as “steam cleaning,” the process actually involves very hot water and chemicals inserted at very high pressure deep into the fibers of the carpet and simultaneously suctioned out with any soils or debris from the carpet. Most professionals recommend this method for its effectiveness, and most carpet warranties restrict other types of cleaning. If you choose not to steam clean, you can use a low moisture method using more chemicals and less water, sometimes also called dry cleaning.

Do you tip for carpet cleaning?

You do not need to tip carpet cleaners, but if they clean any additional rooms or other extras without charging more, then you should consider a small tip. A general rule of thumb for these types of services is $10–$20 per worker in any circumstance you choose to tip.

Do you have to move furniture for carpet cleaning?

Not usually. Most professional carpet cleaning technicians are not only bonded and insured for moving your furniture, they are trained and experienced in moving it. In recent years, some carpet cleaning companies have begun to charge extra for this part of the service, so be sure to ask your provider before hiring their services.

What is the difference between professional carpet cleaning and doing it myself?

Professional carpet cleaners have equipment designed to remove as much dirt and debris as possible in the best way. Remember that professional carpet cleaning services are not only extensively trained, they also show up experienced in many carpet types and all kinds of soils and stains.

How much does carpet cleaning cost?

Professional carpet cleaning services typically charge by the room or by the square footage of your house. You can expect prices to range from $85–$125 for smaller homes, and up to $400–$600 for larger homes in the range of 2000–3000 square feet. The cleaning method and the type of carpet will also affect the price. Carpet protector or deodorizer treatments may have an additional cost, as well as the removal of particularly difficult stains and odors.

Do carpet cleaning services affect asthma or allergies?

Carpet cleaning services remove many of the irritants that affect people who suffer from allergies or asthma. Anyone with these conditions should have their carpets cleaned often, but they should be diligent after every cleaning to ensure the carpets can fully dry. The risk of mold can increase in a carpet that has not been able to dry properly.

What is the best carpet material to keep clean?

There’s no hard and fast rule here, but generally speaking nylon carpets tend to be easiest to clean. The reason for this is the tightly-woven fibers tend to lock out dirt and liquids better than other materials. The most important thing to remember is to clean your carpets often. No carpet is immune from dirt and keeping your carpet clean is the best way to ensure its stain-resistance performs as well as possible.

How do I get stains out of my carpet?

Not all stains respond to cleaners in the same way, so the most important thing is to test different methods depending on the stain. Commercially available chemical cleaners are often your best bet, but you can find many DIY recipes online. For inks and some other chemicals, a solvent like rubbing alcohol or nail polish remover can be best. For pet stains and other stains that may have a lingering odor, vinegar-based solutions are often most effective. Coffees and wines are sometimes best removed with a soap-based solution. Always blot—avoid scrubbing. And always test your solution on a hidden part of your carpet to ensure it does not cause any color loss or additional staining.

Are carpet cleaning chemicals safe for kids and pets?

It’s important to remember that all professional cleaning solutions are safer than what is likely in a dirty carpet. But it’s also important to ensure the chemicals are safe for your family and pets. While professional carpet cleaning companies adhere to rigorous safety standards and identify the chemicals they use, not all of the chemicals are ones you want in large quantities where your toddler is playing. Ask your cleaner what chemicals they use, looking for naphthalene, which is among the worst and used less frequently nowadays. Many companies now offer “green” or “organic” options, which are designed with children in mind.

What is the best homemade carpet cleaning solution?

The internet has hundreds of recipes for homemade carpet cleaning solution, but all of them fall into three basic types: detergent (soap to cut oil), vinegar (cuts soap scum and kills some bacteria), or solvent (like nail polish remover). Whichever you choose, it’s important to always test your homemade carpet cleaning solution in a hidden area to make sure it does not cause any discoloration or damage to your carpet. A lot of DIY sites suggest combining these types, but we recommend against it. Combining vinegar and baking soda, for instance, creates a rewarding bubbling solution but actually neutralizes the cleaning power of both chemicals. The most effective homemade regiment is to start with a solvent, then use vinegar, and use a detergent as the final pass.

Does carpet cleaning get rid of fleas?

A deep steam cleaning of carpet can help remove fleas, but chemical-only cleanings will not necessarily remove fleas. Since fleas embed themselves deep in the carpet fibers, and because of their overall hardiness, only the intense heat and depth of professional steam cleaning should be considered reliable for flea removal. It’s also important to note that the heat of steam cleaning can activate the larvae which are embedded in the carpet, so you may see fleas again 1–2 days after cleaning. Do not worry—the deep cleaning will have already removed any possible food for them, so they will quickly perish, and that will be the end of your infestation.