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NorthOne Business Checking Account Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
10 Customer Comments & Reviews - see all comments
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Founded in 2017, NorthOne is a challenger bank built for American small businesses, startups, and freelancers. The company offers customers an FDIC-insured digital bank account that allows them to easily manage business finances without having to visit a bank branch. The NorthOne mobile and desktop apps allow the user to make simple ACH and wire payments, deposit checks, create an unlimited number of envelopes, and access customer support. Customers have the option to integrate the app with accounting, payment processing, and point-of-sale software like Stripe, Square, Shopify, Quickbooks, and more. NorthOne is headquartered in New York, New York.

Account Features

All NorthOne's FDIC-insured business checking accounts can be accessed online and through the bank's mobile app. NorthOne offers a single flat-fee business checking account designed specifically for startups, freelancers and small businesses. For $10 monthly, accounts offer unlimited transactions. The only additional fee levied is $15 for outgoing and incoming domestic wire transfers. All accounts come with a free MasterCard debit card, which can be used at over 2 million ATMs worldwide for free deposits and withdrawals. Through NorthOne's mobile app, you can deposit checks for up to $75,000. Customers can set up an unlimited number of envelopes to segregate funds for different purposes. . Live support is available via mobile chat, email, or scheduled phone calls.

 

NorthOne offers accounts to LLC’s, C-Corps, S-Corps, partnerships, sole proprietors and freelancers. Accounts are only available to US residents.

NorthOne's business checking accounts are designed to work entirely from customers' phones or mobile devices. As such, they offer a variety of additional features that facilitate banking 100% digitally with no branch offices. 

A very useful feature of NorthOne's bank accounts is the ability to set daily spending limits on your debit card, as well as lock and unlock the card at will with the press of a button on your smartphone. Additionally, customers can edit their PINs from the phone, a process that at a normal bank usually requires assistance from representatives. 

Fees and Restrictions

NorthOne offers simple and transparent pricing. Customers pay just two fees: a monthly maintenance fee of $10 and $15 per wire transfer. The company doesn't charge overdraft or insufficient funds fees. 

Account Management and Support

Although NorthOne is a totally digital bank, the company does have multiple lines of support available. Customers can contact a representative through in-app chat. Representatives usually respond pretty quickly. NorthOne customers can also schedule phone calls with the bank's support team—a great alternative to waiting on hold. You can also communicate with the company via email.

In terms of withdrawals and deposits, customers can use the app to make mobile check deposits and withdraw cash at any one of a million US and 2 million Cirrus® ATMs worldwide. Wire transfers in and out of a NorthOne account are available for $15 per transfer 

Integrations

NorthOne has a very robust integration package that allows the bank to seamlessly work with some of the most popular accounting and bookkeeping software. These applications include Quickbooks, Wave, Freshbooks, and Xero. NorthOne also integrates with other commonly-used platforms like CashApp, Shopify, Etsy, PayPal, and more.

Reputation and Financials

Founded in 2017, NorthOne is a relatively new player in the online banking sphere. However, it has garnered over a thousand reviews on Apple’s App Store with an average rating of 4.6 stars. The Android version NorthOne's app earns 3.7 out of 5 stars. NorthOne has been featured by prominent publications such as Forbes, American Banker and The New York Times.Consumers on Trustpilot give the company 3.4 out of 5 stars and the company receives a B- rating from the Better Business Bureau.

NorthOne's actual banking services are provided by Bancorp Bank, Member FDIC. The company is not rated at this time by Moody's or Standard & Poors.

 


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10 Customer Comments & Reviews

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Pamela S
1/7/2022
I chose NorthOne Bank because of a rating on Top10. The public needs to know that they will not deposit a check with a signature other than blue or black. I have a property management company that pays me each month with a check. They are a small business and one of their internal controls is they sign all their checks in green. The check is all made out in black but signed in green. NorthOne rejected it and told me to get them to change their business process. They have no way for me to deposit this check. They were rude and unhelpful. Their chat takes forever and you get one response and they move on. I pulled up their deposit rules and nothing was stated about colored ink. When I... Read More


ssaadave9
11/5/2021
Someone has opened or requested an account in my name which I neither requested or authorized under the name DAVID CHOICES LLC I had a problem with this hack a number of years ago. However I have not heard a thing from the in several years now. this card was sent via fedex I intend to destroy this card and make it unusable. I will also turn this matter over to the FBI as I did in the past as the LLC i found out is a scam out of India. DO NOT I REPEAT DO NOT DO ANY BUSSINESS ASSOCIATED WITH THIS LLC. PERIOD


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Structural H
5/11/2021
North One Bank is the worst bank imaginable. No live people to speak with when a problem occurs, limits on ACH withdrawals, wire system closed for a long while for "upgrades", and they charge $10/mo. Bank anywhere else but North One Bank.


glenn
5/9/2021
I have used Northone for more than 6 months and they are not a safe place to place your money. They have no control over what happens to your money. For the last 30 days the account has been useless we cant deposit funds in the account and wire funds out, I sent an ACH to one of my vendors and they lost the funds it was only $400 so I was lucky but they can't find the funds and now they won't talk to me. They have no way for you to call them they have to call you now they do not call me back, and won't reply to my chat messages or my email. Runaway from these guys read the BBB reviews.


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Susan P
2/22/2021
WORST CUSTOMER SERVICE EVER IN LIFE. THEY'RE ILLEGALLY HOLDING PEOPLES FUNDS FOR THEIR GAIN. NorthOne put a temporary lock on my account for an error in the payee field for a received ACH of over *** from a publicly traded company. Then I had the transaction verified by all parties on their email thread w/ their outsourced customer service. The sender made the mistake, apologized for it and updated my vendor account. But verified it was sent to the correct account. They said they were reviewing, then I stopped receiving emails. I've asked for an update or a scheduled call, but I get no response. They've basically taken my funds**** after verifying thoroughly that transaction was legit. My... Read More


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Luke
12/18/2020
NorthOne is GREAT! Great business banking, i was hesitant after reading the online reviews but I tried it out after reading some good reviews and I've never been happier with my banking experience. I use both the mobile app and their website for online banking. I must say, the website is much easier than my personal account with Wells Fargo


jtesr77
11/3/2020
Yeah It's a NO for me. Tried unsuccessfully for 2 hours to establish a biz account with NorthOne. FAILED attempt after FAILED attempt. Both via their full HTML website and via their mobile app at their request, OVER AND OVER AND OVER , FAIL AFTER FAIL AFTER FAIL. They had no answers, no excuses NO HELP! Cannot imagine having to explain to my paying customers that I'm having inexplicable errors and issues with my bank? Did more research and it turns out many biz owners have had many problems with this "BANK". Not even sure how they stay in Biz if they are unable to establish new accounts and assist new biz customers.


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Klau
10/20/2020
This bank is a scam northonescam.com they stole over 70K of my money.


Scott M
10/5/2020
Been reading about several customer with locked accounts I have provided detailed info regard the transactions in question and my money is still held. https://www.northoneclassaction.com/


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Sharlene
8/14/2020
This bank locked me out of my account with no detailed explanation, only that my account is under investigation and review. They have taken thousands of dollars, and they keep referring me to a blog where they can do this. How is this legal? How do you treat your customers like this, and then one time they said my account was overdrawn even though there was thousands of dollars in the account. This is the livelihood of people, you cannot just lock the account of folks. They asked for my identification again, even though I had to sign up with the identification. This is craziness, 2020 already has hiccups and this is the cherry on top of the cake. What is going on??



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