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RefiJet Auto Refinance Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
7 Customer Comments & Reviews - see all comments
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RefiJet offers consumers a fast, easy method to refinance auto loans to improve their auto loan rates, terms, and monthly payments. This Denver-based company not only offers a variety of lending programs from multiple lenders, but also makes it simple for consumers to provide their information, identify the best deal for which they qualify, then complete the process. RefiJet handles filling out the paperwork and never charges the consumer a fee for its services.

How is RefiJet rated?

Breakdown

4.8/5
Loan Details
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

RefiJet offers a customized service for refinancing auto and motorcycle loans. With a proven track record and positive customer feedback, it is known for making the refinance process fast, clear, and simple. They handle the paperwork associated with the new loan, payoff of the previous lender, and title transfer—all without charging the consumer a fee. We recommend RefiJet for consumers who want to find out if they can get a better deal on their car loan, but don’t want to have to contact multiple lenders on their own.

Auto Loans & Refinancing

Loan Details - 4.8 / 5

Because RefiJet works with multiple lenders, it offers consumers flexibility to explore their options with respect to rate, term, monthly payment amount, amount financed, cash out, Guaranteed Asset Protection, and Extended Service Contracts. Their goal is to find the best loan for which a consumer qualifies-based on the consumer’s preferences.

Additional Info

Specific loan terms are defined by the lender. Term, APR, and other loan parameters are based on credit and collateral considerations.

Loan Qualifications

Qualification - 4.6 / 5

RefiJet specializes in applicants with credit scores of at least 580 and has industry-standard requirements related to income.

Borrower Qualifications

Minimum Age
Must be 18 or older
Minimum Income
2000
Minimum Credit Score
No Minimum, but specializes in over 580
US Citizenship Requirement
Yes
Verification / Documents Required
Social Security Number
Driver's License / Photo ID
Proof of Insurance

Vehicle Qualifications

Mileage Limit
150,000
Car Age
10 Years (By Model Year)
Car Makes
Any Vehicle Make (Private Use Only)

Application & Service

Customer Experience - 5 / 5

RefiJet's services are completely free. When a customer calls, RefiJet will disclose the loan options, including the amount of savings on monthly auto loan payment, within minutes. Actual time for the lender to underwrite and fund the loan may vary.

RefiJet Reputation & Reviews

Reputation - 4.5 / 5

RefiJet has an A with the BBB and is accredited by them. The company gathers and processes loan applications for the lenders who make the loans.
BBB Rating
A+
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Number of LendingTree Reviews
1,000
Date Collected
2020-06-25

Contact & Additional Information

Lender Type
Marketplace
Homepage URL
Company Phone
(800) 733-4538
Headquarters Address
7555 E Hampden Ave Ste 500, Denver, CO, 80231
Year Founded
2016

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7 Customer Comments & Reviews

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wanless66
5/23/2022
The person I worked with, Dustin Schmitt pretty much lied to me on so many different levels. First he tried selling me this warranty that didn’t even cover half the things my present warranty have, nor did he tell me that my warranty loan was for either 6 yrs or 75k miles. My car was already at 50K. He lied about my payments starting in two months. I talked with the Credit Union and asked about the deferred payments and he chuckled when I said that. He said no, your payments start next month. Tried getting into my account to set up my payments and couldn’t. My credentials didn’t match. Called the Credit Union. Dustin sent over the wrong birthday, phone number and email address. I had to... Read More


jefbren19790628
8/9/2021
Sir/Ma'am, I applied for auto refinance last Aug 6, 2021 and if not only for the weekend that followed, Today, August 9, 2021, I received a text message from Mr. Adam Wilcox that I got approved! He worked well through Hughes Federal Credit Union and finally my loan application has been accepted!!. That was fast! I was worried about it over the weekend if I will be accepted or declined. Today, i was able to submit my documents needed, signed and sent back thru UPS. I was so overwhelmingly happy for the accommodation and the fast follow-up from Mr. Wilcox. Thank you very much for having him as one of your employees. Truly helpful and helped me through a lot on this process. After... Read More


eliseshaheen
6/2/2021
Working with this company to refinance my lease buyout was a total nightmare. I initially came into contact with Refijet through lending tree or one of those sites that compares rates of different companies. One of their loan agents Matt reached out to me to discuss my options. I didn’t have my lease buyout packet at the time but told him when I was done shopping and had the paperwork I would call him back. I did. Several times. I thought he may have quit even though it had only been a couple of days because I could not get him to answer the phone or call me back. Eventually, with some other inconveniences in between, they sent me over to B Younie to complete my loan application. I... Read More


Bruce B
4/7/2021
First they tried to get you to buy 3 additional services that not warranted on 99% of used cars, they will keep asking you over and over again that you need to buy theses services. Later if u don't buy those services they make up reasons as to why you were denied the refinance by bank. We had dealership pull the same credit report and what they said was on there and reason we were denied was not on there. This service is shady do NOT recommend using them unless you want to pay a much higher rate for their additional kick backs offers!!


A
Alan Q
4/5/2021
I hate even giving this place one star! I canceled my loan with them in October of 2020 for MANY reasons. I started this process in August of 2020 and found them to be very unprofessional, don't return calls, don't know how to process paperwork for lease buyouts, the list goes on.... Once October hit i realized this loan was going nowhere and requested they cancel it and even have an email from a manager there named Patty Cabrerra confirming this. Just when I thought I had put this awful place behind me I get a call from the DMV in my county advising me Refi Jet requested and obtained a duplicate title to my vehicle even though the loan was canceled 6 months ago! Now when calling they... Read More


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Josh
12/16/2019
I signed up with RefiJet to receive a new auto loan. The lower rate was easily explained, but the details of the loan were not. And the information the bank is providing is not matching what was explained to me. Now I'm going to be paying over $50K in interest for the vehicle without this being explained to me. And I'm stuck in this situation now because the contract has been signed. That is poor customer service and I would not recommend this company due to this occurence.


Dana L
5/29/2019
This company is not what all it is cracked up to bel My wife is a business executive who makes over 111k yearsly and has a score in the mid 600s. We were looking to refinance one of our auto loans that we would have been carrying approximately 110percent of retail value in kbb. We were told how everything looked great, their soft pull gave us a pre approval status, he quoted us the interest rate and payment. Then a day and a half later, we were turned down. They know within several hours whether you have a loan or not as I use to be a loan officer myself so the game they play is old news to me. Do not listen to them about any preapproval status you are just another application in... Read More



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