HughesNet Satellite Internet Review


Rating: 8.4 / 10 (Very good)
Disclosure: We receive advertising revenue from this partner. Learn more.
How is HughesNet rated?
8/10
Internet Speed
9/10
Data Allowance
8/10
Features
9/10
Price
8/10
Support Services

 

HughesNet is a high speed satellite internet service that provides internet access to homes across the contiguous United States. It offers an alternative to cable-based internet services by directly providing this to home via satellite technology. HughesNet makes it possible for rural homes or those without access to standard internet services to enjoy high-speed internet. HughesNet has a variety of internet packages that offers download speeds of up to 15 MBPS and 100 GB in data allowance.

 

Internet Plans

HughesNet internet packages are mainly based on a variety data allowance, download and upload speed setups. Data allowance for all packages are quite generous compared to similarly priced plans from other satellite internet providers.

 

 

Monthly Price

Promos

Data Allowance

Download

Upload

Choice

$49.99

$39.99 for first three months (new subscribers only)

55 GB

5 MBPS

1 MBPS

Prime Plus

$59.99

$49.99 for 24 months (new subscribers only)

60 GB

10 MBPS

1 MBPS

Pro Plus

$79.99

$69.99 for 24 months (new subscribers only)

65 GB

10 MBPS

2 MBPS

Ultra

$89.99

$79.99 for 24 months (new subscribers only)

100 GB

15 MBPS

2 MBPS

 

HughesNet does provide a generous amount of data allowance across its plans. The company practices a Fair Access Policy that regulates the amount of data usage for each customer. It limits the amount of data uploaded or downloaded with a one-month billing period. Customers who exceed this limit can experience a reduction in internet speed.

*** Speeds are not guaranteed. Monthly Data Allowance is the sum of the Anytime and Bonus Bytes. Actual speeds during the Bonus Byte period will likely be lower than speeds indicated.

 

 

Plan Details

 

Contract Length

24 months

Activation Fee

None

Leasing Fee

$9.99 per month

Cancellation Fee

Up to $400

 

*** If you cancel after activation but before the end of your 24-month term commitment, you will be charged a Service Termination Fee of up to $400. The exact amount of the Service Termination Fee will be $400 for the first ninety (90) days after activation of the HughesNet Service. Thereafter, the amount will decrease by $15 per month for each month of active Service.

 

Features and Services

HughesNet comes with free email and a suite of internet targeted features. Its Smart Technology is designed to improve user experience by enhancing browsing speeds and monitoring data usage. Its data allowance is already considerable but Bonus Bytes allows more savings on your monthly daily allowance. In case you manage your data allowance, its Restore Token service allows you to replenish this with an additional fee of course.

  1. Restore token
  2. Bonus Bytes (2 am to 8 am)
  3. Email
  4. Vacation plan
  5. Smart Technology
  • Smart Fetch – for faster web loading pages
  • Smart compression – save as much as 30% on your data allowance
  • Smart Allowance – monitor data usage
  • Smart Browsing – send email and browse even when you’ve exceeded your data allowance

 

Support Services

  • 24/7 support
  • Email
  • Phone
  • Online chat
  • Technical support

 

Satellite Internet at HughesNet

Internet services whether satellite or cable-based is all about speed, reliability and pricing. HughesNet does come with cheaper monthly plans but it fall behind in terms of internet speed more specifically its upload speeds. This basically means spending more time uploading videos or photos on your social media accounts which could also be a deal breaker for avid online gamers. But even with its shortcomings, HughesNet does come with good credentials and deliver solid internet services especially for areas without reliable internet services.   

 

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Jim Tripp
Kalispell, Montana
11/19/2016
I'm writing this to warn anyone thinking about using this internet service to STAY AWAY FROM IT. I was introduced to Hughes in a package deal with Directv (who has done a wonderful job). They brought in a third party contractor to install the dish, and without any hesitation he put it where Directv told me a dish should be avoided, which was directly into my roof with tree and leaf background. The contractor told me the Internet dish works differently and not to worry. The Internet was extremely slow then stopped working altogether when the leaves started budding. I asked Hughes politely to come fix the problem and to send a contractor who actually does a good job. Sure enough, the... Read More