Compare American Advisors Group vs. Reverse Mortgage Expert Reverse Mortgages

What’s the difference between American Advisors Group Reverse Mortgage and Reverse Mortgage Expert? See how our editors compare the two companies below.
Last Updated: May 18, 2018
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American Advisors Group
10.0 / 10 - Excellent
#1 in Reverse Mortgages
Reverse Mortgage Expert
8.5 / 10 - Excellent
#3 in Reverse Mortgages
vs

Key Facts

  • Our # 1 Choice, BBB Accredited, #1 Reverse Mortgage Lender in the nation
  • Meet with a Licensed Professional to discuss your personal needs, depending on your location.
  • Customer service agents readily available 24/7 to answer your questions
  • Approved Member of US Department of Housing and Urban Development
  • 96% Customer Satisfaction Rating
  • Eligibility: Age 62+, $100K+ home value with 50%+ equity
  • Free Information Kit on Pros & Cons
  • Free Information Kit on Reverse Mortgages
  • Brand is Powered by AAG, The industry leader
  • Proud Member of NRMLA
  • Great customer satisfaction rating
  • US Department of Housing and Urban Development Lender
  • Eligibility: Age 62+, $100K+ home value with 50%+ equity
  • Get Free Download of Reverse Mortgage Guide

OVERALL RATINGS

 American Advisors GroupReverse Mortgage Expert
Lender Details10/109/10
Loans10/109/10
Consumer Experience10/109/10

Lender Details

 American Advisors GroupReverse Mortgage Expert
Lender Type
Lender
Lender
2016 HECM Loan Value
$1,239,811,081
$1,239,811,081
Nationwide Mortgage Licensing System ID
9392
9392
Nationwide Mortgage Regulatory Actions
8
8

Loans Compared

 American Advisors GroupReverse Mortgage Expert
Loan Types
HECM Traditional
HECM for Purchase
HECM Refinance
Proprietary Reverse Mortgage
HECM Traditional
HECM for Purchase
HECM Refinance
Proprietary Reverse Mortgage
Payout Options
Lump Sum Payment
Monthly Payments
Line of Credit
Lump Sum Payment
Monthly Payments
Line of Credit
Appraisal Fee
$450
$450

Customer Experience

 American Advisors GroupReverse Mortgage Expert
Total Consumer Financial Protection Bureau Complaints
116
Site Features & Mobile App
Home Equity Calculator
Online Quote
Home Equity Calculator
Online Quote
BBB Rating
B+
B+
Number of BBB Positive Reviews
128
128
Number of BBB Neutral Reviews
4
4
Number of BBB Negative Reviews
16
16
Trust Pilot Rating
8.4 out of 10
8.4 out of 10
Date Collected
2017-08-17
2017-08-17

Contact & Additional Info

 American Advisors GroupReverse Mortgage Expert
Homepage URL
Company Phone
(866) 948-0003
(866) 265-5282
Headquarters Address
3800 W. Chapman Ave. Third Floor, Orange, CA, 92868
3800 West Chapman Ave, 3rd & 7th Floor, Orange, CA, 92868
Mailing Address
3800 W. Chapman Ave. Third Floor, Orange, CA, 92868
3800 West Chapman Ave, 3rd Floor, Orange, CA, 92868
Year Founded
2004
2004

Final Verdict

American Advisors Group Reverse Mortgage has a higher overall rating than Reverse Mortgage Expert. American Advisors Group scores better than Reverse Mortgage Expert across: Types of Reverse Mortgages, Lender Details, Loans, and Consumer Experience. Both companies score similarly on Company Reputation, Closing Costs/Continuing Fees, Disbursement Options, and Support Resources.


Customer Comments & Reviews

D
Debbie
Ashburn, Virginia
5/1/2018
American Advisors Group Reverse Mortgage review
AAG was VERY MISSLEADING by disclosing all but the one main reason for not qualifying to get a reverse mortgage. That is, what the percentage of your loan to value needs to be? If I knew that up front, my hopes to do It would have not crashed and burned the way it did.


P
Phillip M
Orange, California
4/29/2017
American Advisors Group Reverse Mortgage review
I called AAG with not knowing if i was to stay in my home or move in the near future. AAG explained that if moving was a potential future plan, then we could pay on the reverse mortgage at our own pace and time as we go. No late payments, no credit hits, no foreclosure, no 30 day regimen. That way, every dollar we put in the loan to pay off the balance owed will be placed in a growth account/ line of credit, growing at the same rate as the interest on the loan. That allows me to control my balance if I want to sell in the future, deduct from taxes the interest paid, and to have access to more tax free money later if I don't sell. This is a great product no matter what the future plans. Bring it on!


R
Rick E
Fullerton, California
1/2/2017
American Advisors Group Reverse Mortgage review
I would like AAG to know that Tamara Ritter is a definite asset to the organization. She went above my expectations each time we spoke or otherwise communicated and expertly handled the red tape thrown at us by the board of my HOA. In addition to recommending AAG, I am recommending her.


C
Charlie A
Fullerton, California
11/28/2016
American Advisors Group Reverse Mortgage review
The AAG loan officer I worked with was knowledgeable and I was educated and walked-through on everything I wanted to know. I don't even want to know what their phone bill is. I would recommend this outfit to anyone. My tenure payments came in at a higher monthly amount than I was originally hoping for. I am quite happy.