Entrata Renters Insurance Review

#9 in Renters Insurance

 

Entrata is an insurance company that offers rental insurance products for standard rental structures and multi-family units. They cover liability, fire & smoke, theft & burglary, and electrical damage. The company gives clients easy access to their personal plans online through any mobile device or smartphone. Custom policy options are also available for renters searching for more personalized protection.

 

Company Profile 

 

BBB Ratings 

 No Rating

States Served 

 3

Age of Company 

 12

AM Best Ratings 

 No Rating

 

Types of Structure Covered 

Entrata is relatively a newcomer in the renter’s insurance industry. It offers insurance for apartments, condominium, townhouse, and single-family houses.

 

Apartment 

 Yes

Condominium 

 Yes

Townhouse 

 Yes

Single-family House 

 Yes

 

Plan Details 

Although Entrata provides a mobile app for quick access to their services it comes short in terms of the information they provide on the website. 

 

Policy Delivery Time 

 Not Stated

Automatic Monthly Withdrawal 

 Not Stated

Claims automatic deposit 

 Not Stated

Paper Policy Statement 

 No

Mobile Access 

 Yes

Sample Policy 

 None

 

Coverage & Protection  

Entrata only covers insurances for liability claims, fire and smoke damage, theft, burglary, electrical and water damage. Coverage is considerably limited compared to the other companies we reviewed.

 

Personal Injury 

 Yes

Property Damage 

 Yes

Theft 

 Yes

Fire or Lightning 

 No

Vandalism 

 No

Windstorm or Hail 

 Yes

Accidents in your home 

 No

Injury caused by pets 

 No

Impact by a Vehicle 

 No

Freezing or plumbing system 

 No

Business Personal Property 

 No

Computers 

 No

Firearms 

 No

Jewelry 

 No

Silverware & Goldware 

 No

 

Discounts 

Compared to other renter insurance companies, Entrata does not offer any discounts for new and existing policy-holders. Renters can easily access their plan online through any mobile device or smartphone. Entrata also offers multi-policy discounts for better savings. 

 

 Claim-free History 

 No

Multi-Policy Discount 

 No

Fire alarm discount 

 No

Sprinklers Discount 

 No

Burglar Alarm Discount 

 No

Other discounts 

 No

 

Help, Support & Usability 

Entrata offers limited help and support options. Coverage calculator, online claims, 24-hour telephone claim, and live chat are also missing. Online quotation, telephone support and email for clients concern and inquiries. 

 

Coverage Calculator 

 No

Online Quotes 

 Yes

Online Claims 

 No

24-hour Telephone claims 

 No

Telephone Support 

 Yes

Email 

 Yes

Live chat 

 No

FAQs 

 Yes

 

Renters Insurance at Entrata

Entrata provides customized-policy options that gives you better flexibility when creating a renters insurance plan. However, limited covered items can dampen the amount of protection available. With little information provided, we recommend speaking closely with a representative. Discounts is also an area where it falls shorts when compared to similar providers.

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