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Compare Nationwide vs. Petplan Pet Insurance

What’s the difference between Nationwide Pet Insurance and Petplan Pet Insurance? See how our editors compare the two companies below.
Last Updated: November 18, 2017
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Nationwide Pet Insurance
8.5 / 10 - Excellent
#4 in Pet Insurance
Petplan Pet Insurance
8.9 / 10 - Excellent
#2 in Pet Insurance
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Key Facts

  • First and largest pet insurer in the US
  • Whole Pet & Wellness Plan covers spay/neuter
  • 24/7 vethelpline access
  • Discounts available on home and auto
  • Insurers most birds and exotic pets!
  • $250 annual deductible with Unlimited Claims
  • ​Covers congenital and hereditary conditions
  • Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to Unlimited
  • Choose Annual Deductible from $100-$1,000
  • 24/7 Customer Service – top rated, always available
  • Use any veterinarian in the US or Canada
  • Fast, paperless claim reimbursement via Petplan App
  • 10% Online Discount & Free Barkbox Offer

ConsumersAdvocate.org Ratings

8.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement
8/10
Claims and Service
6/10
Pricing
6/10
Enrollment
8.9 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement
9/10
Claims and Service
6/10
Pricing
8/10
Enrollment

Customer Reviews

 (1761)
9.0 / 10 - Excellent
84%
5 stars
5%
4 stars
2%
3 stars
2%
2 stars
7%
1 stars
 (249)
6.6 / 10 - Very good
53%
5 stars
4%
4 stars
2%
3 stars
9%
2 stars
30%
1 stars

Final Verdict

Petplan Pet Insurance has a higher overall rating than Nationwide Pet Insurance. Petplan scores better than Nationwide across: Claims and Service, Reviews, and Enrollment. Both companies score similarly on Coverage, Benefit Limits, Deductibles, Reimbursement, and Pricing.


Latest Reviews

D
Debi K
South Portland, Maine
11/18/2017
Nationwide Pet Insurance review
I am glad that in invested in Nationwide Pet Insurance for the family cat, Melo. She is doing better after seeing the vet and the insurance helped to offset the cost of the visit.


Cammy J
Fremont, California
11/18/2017
Nationwide Pet Insurance review
I love having pet insurance through Nationwide Pet Insurance because I have a sense of peace now. Years ago, I had a beautiful and sweet Chocolate Labrador, Buster, who ended up getting kidney disease, and I had no pet insurance. It was hard to go through emotionally and financially. Now, no matter what happens, I feel better having pet insurance while caring for my two Labradors, Bandit and Burt.


N
Nick
, Minnesota
10/20/2017
Petplan Pet Insurance review
We have had Pet Plan for 7 years. As long as we have had our dogs. This past August was the first time we had to use the insurance. One of our dogs was attacked and had close to $5,000 in medical bills. Originally we had trouble logging into the website, but their IT department sorted it promptly and kept in touch with us. More importantly Jenny, and later Gina "Happiness Managers" did a great job of helping us. We were on vacation and did not receive notice that they needed additional information. When we returned we were worried that it would become a "hassle". However, we emailed Gina. She responded really quickly. Our vet then sent over the information on a Friday, and by the next Tuesday Gina confirmed that our reimbursement check was on the way! Excellent customer service and big thank you to Jenny and Gina as excellent Happiness Managers.


S
Susan T
Scotts Valley, California
10/12/2017
Petplan Pet Insurance review
I have had Petplan Insurance for about five years for my dog Madi. Madi is now eight years old and recently developed an allergy that make her very itchy, which means we have been seeing a Dermatologist. These visits are not cheap, but Petplan has been very good about reimbursing me for my expenses. I recently called Petplan to change some account information and ask about a couple of claims. Nick was very helpful with these matters and even called back the next day to let me know that my claims had been processed and my reimbursement was on the way. I really appreciate his follow-up; which was unexpected.

Keyai L  
Official Response

Community Manager of Petplan Pet Insurance
Thank you for taking the time to post your review Susan. We're so glad Nick exceeded your expectations.

T
Tina A
Brentwood, California
4/17/2015
Nationwide Pet Insurance review
I have had my insurance for a couple of years for my dog. I was thinking of canceling it because I didn't use it. Luckily, I didn't, my dog was recently diagnosed with Diabetes and the cost were huge. I turned my claim into VPI and they paid all but $250.00 of it. Wow!! Not only that but, I was paid with each claim in less than 14 days. Very convenient you can follow your claim on thier website. Thank you VPI. It was worth every penny I paid into it.


D
David K
Durham, North Carolina
3/23/2015
Petplan Pet Insurance review
fast friendly. had no issues with getting doctor paid by PetPlan for several claims. one was about $4000. I only had to pay $200.


N
Natasha E
Pasadena, California
3/13/2015
Petplan Pet Insurance review
I've had PetPlan for years, I think around 8 years now and I cannot be happier with their coverage, speed of processing claims and the amounts that they cover and reimburse. They do not split hairs, and I never had a question or a doubt that they were not being fair in their reimbursements. I've had three cats covered through them, out of which one had to be put down due to acute renal failure and it cost in the ER hospital fees in thousands of $ (LA, CA). They paid me back everything, minus the deductible and up to 80% for the ER/specialty care. Then I adopted my second cat, who is still rather young, but he just had a second bout of pancreatitis in his short 5 years of live. He barely survived and the bill again was in thousands of $$$ for having to rush him in between an ER and ER Specialty hospital. PetPlan again covered a fair deal and sent me a check within 10 days. No questions asked. Fair coverage, happy customer and my cat pulled through, thankfully to this great insurance and even more so to the staff of the two hospitals that took a good care of him. Thank you PetPlan!


J
Jean H
Raleigh, North Carolina
1/6/2015
Nationwide Pet Insurance review
I think your review is really unfair to VPI. I had VPI when I owned a very ill great dane and they paid out more than they would have recouped if the dog had lived 10 years. I currently have Pet Plan because of all the GLOWING reviews that I had read and am on the verge of dropping them because I'm paying more for their coverage than I did with VPI and they have NEVER paid out a SINGLE DIME! Not even for an animal attack. With Pet Plan, you are banking on your dog getting some hereditary illness later in life that will be costly, but the day to day costs of owning a pet? Forget it. I'm going back to VPI.