Compare Petsecure Canada vs. Trupanion Canada Pet Insurance

What’s the difference between Petsecure Canada Pet Insurance and Trupanion Canada Pet Insurance? See how our editors compare the two companies below.
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Petsecure Canada
7.4 / 10 - Very good
#4 in Pet Insurance in Canada
Trupanion Canada
9.2 / 10 - Exellent
#1 in Pet Insurance in Canada
Our Partner
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Key Facts
  • Up to 80% cover for treatments and care
  • Preventive care
  • Alternative therapy
  • Medical device
  • No benefit limits for Secure 4 plans
  • Our #1 Choice, Founded in Canada
  • Unlimited payouts and no caps on coverage
  • Can pay the vet directly - up to 90% coverage!
  • Award winning customer service
  • Per-condition deductible (good for chronic conditions)
  • Fast payouts and no penalties for filing claims
ConsumersAdvocate.org Ratings
7.4 / 10 - Very good
7/10
Coverage
8/10
Benefit Limits
7/10
Deductibles
7/10
Reimbursement Models
8/10
Customer Service
7/10
Value
7/10
Reviews
9.2 / 10 - Exellent
9/10
Coverage
10/10
Benefit Limits
9/10
Deductibles
9/10
Reimbursement Models
9/10
Customer Service
9/10
Value
9/10
Reviews
Customer Reviews
 (8)
5.0 / 10 - Average
38%
5 stars
0%
4 stars
0%
3 stars
25%
2 stars
38%
1 stars
 (16)
8.6 / 10 - Exellent
81%
5 stars
0%
4 stars
6%
3 stars
6%
2 stars
6%
1 stars
Final Verdict

Trupanion Canada Pet Insurance has a higher overall rating than Petsecure Canada Pet Insurance. Trupanion Canada scores better than Petsecure Canada across: Coverage, Benefit Limits, Deductibles, Reimbursement Models, Customer Service, Value, and Reviews.

Latest Reviews

S
Sandi
Richmond, British Columbia
10/25/2016
The only complaint I have so far is the length of time it takes to be paid! We are level 4, it is worth it as it's for preventative such as teeth cleaning, makes the deductible nothing as it's a service we would get anyways!

Zeljka Jackie Maxwell
Prince George, British Columbia
10/24/2016
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!

D
Dewi
10/15/2016
I had a lot of claims with Trupanion over the lifetime of my Bulldog. For the most part I was very satisfied with the service, I was not however subscribing to the 20-30% annual increase in premiums they tacked on each year with the blanket response that the industry was making such headways in medicine, cost of care etc. They were quick to pay out though it was just the annual increases that were really high.

T
Teresa B.
Calgary, Alberta
9/20/2016
My dog Lena has an ongoing condition (discospondylitis) which requires medications and specialist imaging to monitor her progress and Trupanion has been excellent in their direct payment for the costs of treatment covering 90% of the expense. I highly recommend this pet health insurance company.

J
John Ward
Whitby, Ontario
9/8/2016
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"

M
Melanie
Calgary, Alberta
7/6/2016
Was amazing when I needed it!! No questions asked. Big relief!

B
Beth c
Oakville, Ontario
7/1/2016
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.