Compare Petsecure Canada vs. Trupanion Canada Pet Insurance in Canada
What’s the difference between Petsecure Canada Pet Insurance and Trupanion Canada Pet Insurance? See how our editors compare the two companies below.
Last Updated: April 16, 2024
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Key Facts
- Up to 80% cover for treatments and care
- Preventive care
- Alternative therapy
- No benefit limits for Secure 4 plans
- Unlimited payouts and no caps on coverage
- Award-winning customer service
- Per-condition deductible, good for chronic conditions
- Fast payouts and no penalties for filing claims
Final Verdict
Petsecure Canada Pet Insurance has a higher overall rating than Trupanion Canada Pet Insurance. Petsecure Canada scores better than Trupanion Canada across: Coverage, Benefit Limits, Annual Deductibles, and Reimbursement Rates. However, Trupanion Canada scores better on Value, and Reviews. Both companies score similarly on Customer Service.
Customer Comments & Reviews
Petsecure Canada Pet Insurance review
I have been with Petsecure for over 15years … I just wish that they took me being away in hospital and then in another hospital in another city seriously as I was put through Status Epilepticus then a Coma unknown time, in 2014.
Yet This seriousness was taken lightly by the Insurance because I live with Epilepsy.
Too many people around me are taking advantage of my living with disabilities as is. I’d hope the insurance company that my Veterinarian since I was a kid recommended would not as I was supposed to be lucky enough to on the list fora Seizure Response Dog for exactly that. My Epilepsy.
People stole my mail and used for their own.
If I can rescue a kitten and or Cat before Samhain, if I’m safe and somewhere safer as I was decades ago, where you look out your window and see trees….
That’s just a dream now it wasn’t when I was growing up.
Trupanion Canada Pet Insurance review
Although they premiums don't increase due to number o f claims made I find this very hard to believe. My premiums have gone up at a minimum of $10 a month every year that I have had the insurance. My dog has had many problems and so many claims. Their claim that this isn't a factor is basically bull or else I would see it stay the same once in a while. The insurance itself is great and because of my dogs problems I won't cancel as his monthly expenses out weighs the premium right now.
Trupanion Canada Pet Insurance review
I insured my first Sheltie when I first got her, with Trupanion and had occasion several times to make claims. The service was fast and professional. I got a new Sheltie last April after my first one died at 10 years old and insured her also with Trupanion because I was so pleased with the claims process and the reasonable premiums.
In my case, my premiums have actually declined at times with both of my Shelties. Premiums vary by geographic location and breed, as I understand it. This year my premium is only $35.12 per month.
I highly recommend Trupanion, based on 12 years of dealing with the company.
Petsecure Canada Pet Insurance review
PetSecure has been awesome to deal with. They are very personable and helpful in giving a quote, setting up a policy, and answering questions you may have. This was my first time getting pet insurance for my cat and I'm very glad I did. The vet submits your claims so that is very easy they just need your signature, you get an email when a claim has been received and it is quickly processed and direct deposited in your account. You can access your client portal anytime for information regarding claims or anything else. The premiums are great and set up as pre-authorized debits so they come out of your account each month. Unfortunately, I recently lost my service feline Mitzy traumatically and they were so quick in cancelling my policy so that I got a refund on that months premium and her final claims were processed quickly so I had the money in my account very quickly. I got a sympathy letter explaining they cancelled my policy and then a card from them. The card was absolutely beautiful and in memory of my Mitzy they will make donation to an animal charity in Canada. They make an annual donation at the end of the year for any pets that have passed away that year who were their clients. I think that is amazing. I would definitely recommend them!!!
Petsecure Canada Pet Insurance review
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!
Petsecure Canada Pet Insurance review
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"
Trupanion Canada Pet Insurance review
Was amazing when I needed it!! No questions asked. Big relief!
Trupanion Canada Pet Insurance review
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.
