Compare Petsecure Canada vs. Trupanion Canada Pet Insurance in Canada

What’s the difference between Petsecure Canada Pet Insurance and Trupanion Canada Pet Insurance? See how our editors compare the two companies below.
Last Updated: May 25, 2018
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Petsecure Canada
7.4 / 10 - Very good
#4 in Pet Insurance in Canada
Trupanion Canada
9.2 / 10 - Excellent
#2 in Pet Insurance in Canada
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Key Facts

  • Up to 80% cover for treatments and care
  • Preventive care
  • Alternative therapy
  • Medical device
  • No benefit limits for Secure 4 plans
  • Unlimited payouts and no caps on coverage
  • Can pay the vet directly - up to 90% coverage!
  • Award winning customer service
  • Per-condition deductible (good for chronic conditions)
  • Fast payouts and no penalties for filing claims

ConsumersAdvocate.org Ratings

7.4 / 10 - Very good
7/10
Coverage
8/10
Benefit Limits
7/10
Deductibles
7/10
Reimbursement Models
8/10
Customer Service
7/10
Value
7/10
Reviews
9.2 / 10 - Excellent
9/10
Coverage
10/10
Benefit Limits
9/10
Deductibles
9/10
Reimbursement Models
9/10
Customer Service
9/10
Value
9/10
Reviews

Customer Reviews

 (36)
3.8 / 10 - Poor
19%
5 stars
0%
4 stars
3%
3 stars
19%
2 stars
58%
1 stars
 (46)
5.2 / 10 - Average
37%
5 stars
2%
4 stars
4%
3 stars
11%
2 stars
46%
1 stars

Final Verdict

Trupanion Canada Pet Insurance has a higher overall rating than Petsecure Canada Pet Insurance. Trupanion Canada scores better than Petsecure Canada across: Coverage, Benefit Limits, Deductibles, Reimbursement Models, Customer Service, Value, and Reviews.


Customer Comments & Reviews

E
Elizabeth
Toronto, Ontario
5/24/2018
Trupanion Canada Pet Insurance review
I have both my cats and my dog insured with this company, I've made one claim which was easy and fast to be rembursed. The have fast 24/7 phone service and allow you to change things easily over the phone and on the site. I've had no problems with this company yet and have no reason to look elsewhere.


jenniferalexisgagne@gmail.com
Seattle, Washington
5/3/2018
Petsecure Canada Pet Insurance review
**Correction from Okotoks, Alberta.** I had a wonderful experience dealing with Petsecure. Our family cat who was 1 year and 8 months old developed Saddleback Thrombosis. He had to be euthanised. Our family was devasted and heart broken by this sudden loss of one of our family member. The Petsecure representative was extremely sincere and empathetic. She ended up putting a rush on our file when typically it can take up to 10 business days. Petsecure ended up covering everything according to our policy secure 2. We recieved our claim $$ within 48 hours. Thank-you petsecure for all your help during such a difficult time!


Judy B
La Ronge, Saskatchewan
11/23/2017
Petsecure Canada Pet Insurance review
Petsecure is by far the best insurer for my pets. I have absolutely zero complaints about the company. They explain everything very clearly and concisely. Coverage is great, prices are better. I highly recommend them, and would sign with them again in a heartbeat should the need ever arise. Way better than the competition as far as I am concerned. Thank you Petsecure!


Kim W
Hamilton, Ontario
5/1/2017
Trupanion Canada Pet Insurance review
I would have to give trupanion 5 stars for how they handle their claims, however their prices just keep creeping up and I am now paying almost 75.00 a month to insure a 4 year old male bulldog who I have never filed a claim on. I will say that the insurance was worth it on my female dog as they covered over 9000.00 in a year and a half for two bowel obstructions on this dog. I have never had pet insurance before but when we got the Bulldogs it was advised. Now I'm wondering if I should keep paying this insurance On my healthy male. I did at one point have my cats insured also, but it was costing me well over 200.00 a month to insure the dogs and cats which I just couldn't afford anymore. I think it is time to have a talk with,y vet about whether or not he thinks I should keep the insurance.


Zeljka J
Calgary, Alberta
10/24/2016
Petsecure Canada Pet Insurance review
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!


J
John W
Whitby, Ontario
9/8/2016
Petsecure Canada Pet Insurance review
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"


M
Melanie
Calgary, Alberta
7/6/2016
Trupanion Canada Pet Insurance review
Was amazing when I needed it!! No questions asked. Big relief!


B
Beth c
Oakville, Ontario
7/1/2016
Trupanion Canada Pet Insurance review
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.