Compare Pets Plus Us vs. Trupanion Canada Pet Insurance

What’s the difference between Pets Plus Us Canada Pet Insurance and Trupanion Canada Pet Insurance? See how our editors compare the two companies below.
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Select 2 pet insurance in canada companies to compare
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Pets Plus Us
8.4 / 10 - Exellent
#3 in Pet Insurance in Canada
Trupanion Canada
9.2 / 10 - Exellent
#2 in Pet Insurance in Canada
Our Partner
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Key Facts
  • Wellness care
  • Age-based annual deductible
  • Up to $15,000 in maximum benefits per year
  • Standard $100 deductible for accident only plan holders
  • Alternative treatment coverage
  • $1,000 in medical devices
  • Unlimited payouts and no caps on coverage
  • Can pay the vet directly - up to 90% coverage!
  • Award winning customer service
  • Per-condition deductible (good for chronic conditions)
  • Fast payouts and no penalties for filing claims
ConsumersAdvocate.org Ratings
8.4 / 10 - Exellent
8/10
Coverage
10/10
Benefit Limits
8/10
Deductibles
6/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
9.2 / 10 - Exellent
9/10
Coverage
10/10
Benefit Limits
9/10
Deductibles
9/10
Reimbursement Models
9/10
Customer Service
9/10
Value
9/10
Reviews
Customer Reviews
 (2)
10.0 / 10 - Exellent
100%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
0%
1 stars
 (20)
8.6 / 10 - Exellent
80%
5 stars
0%
4 stars
5%
3 stars
5%
2 stars
10%
1 stars
Final Verdict

Trupanion Canada Pet Insurance has a higher overall rating than Pets Plus Us Canada Pet Insurance. Trupanion Canada scores better than Pets Plus Us across: Coverage, Deductibles, Reimbursement Models, and Value. Both companies score similarly on Benefit Limits, Customer Service, and Reviews.

Latest Reviews

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Meghan K
Haliburton, Ontario
1/20/2017
We decided to get our dog insured after struggling to afford medications and tests for our cat. I'd had another cat previously that I also struggled to afford veterinary care for, so at the suggestion of my boyfriend, we decided to go the insurance route. We got our dog signed up through their trial of insurance that we got at our veterinarian. Shortly after she broke a tooth, which they covered. A few months later she ate a naproxen tablet, which is toxic! I think the cat was trying to kill her because those pills were safely on the table when we left the house! Well they covered that vet stay too. Then she started vomiting and was later diagnosed with IBD. Not only have they covered that as well, but they pay my vet directly right at checkout so I don't have to worry about paying the full bill. It's been a real relief to pick up more than $200 worth of medication per month and only have to pay less than $20. We've been able to do things like ultrasound and endoscopy to diagnose what she has instead of treating her symptoms and hoping for the best like we've had to do in the past with other pets. We're even using Chinese herbal therapy right now to treat the IBD! We honestly could not have done all of that without Trupanion.

E
Erica F
North York, Ontario
1/20/2017
Great company. Coverage immediately, at 90% for unlimited amounts and they can pay my vet directly? Amazing!

V
Victoria
Calgary, Alberta
12/16/2016
I'd like to share my very disappointing experience with Pets plus us! I am a new client with 2 pups that are healthy. I happened to take my youngest pup to the vet as he was more stubborn to potty training and thought perhaps he might have a bladder infection that might be contributing to his pee accidents. So after the vet examination, extraction of urine as he was so tiny, 5 lbs.,there was nothing wrong with him outside of being a stubborn , tiny chihuahua mix and would take more time being house trained! The vet said there was no urinary infection or anything wrong with him. But apparently simple because I was a concerned , proactive pet owner, and despite the fact that there was no previous condition or treatment, their underwriter put a 12 mos rider against my pet based on the fact that I had simply taken him in to the vet to make sure there was not a potential infection that could be contrubuting to his slow house training. I was penalized for this on my policy, despite the fact the vet had stated there was nothing wrong with him and my dog has never been treated for any urinary issue in his life! How does a company ethically put a rider against a condition that the pup never had and was never treated for!!! Simple because I was making sure he was healthy and ok!! Dispite asking for any logical reason the underwriter refused to take the 12 mos exclusion off my policy for a condition my dog never had, and had never been treated for!! How does this make any sense! So after having to speak to a supervisor twice over, the condition that was none existent has now been reduced to a 6 mos exclusion that was not preexisting prior to insurance policy, nor was he ever treated for any urinary issue! I totally understand had my dog been treated for a condition prior to the policy. But he didn't!! So how is that fair and just!

J
Jolene J
Chilliwack, British Columbia
9/3/2016
Pets Plus Us had been fantastic so far. My dog had a $5500 knee surgery at the specialist and the problem arose a few weeks after signing up, they are covering 90% of the surgery as that's the plan I signed up for. They also cover 90% of the physiotherapy and rehabilitation she will be needing. They never increase my monthly rates and won't increase my deductible until she is 5 years of age. So far absolutely recommend the company.

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Melanie
Calgary, Alberta
7/6/2016
Was amazing when I needed it!! No questions asked. Big relief!

B
Beth c
Oakville, Ontario
7/1/2016
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.