Compare Petplan Canada vs. Trupanion Canada Pet Insurance in Canada

What’s the difference between Petplan Canada Pet Insurance and Trupanion Canada Pet Insurance? See how our editors compare the two companies below.
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Select 2 pet insurance in canada companies to compare
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Petplan Canada
9.5 / 10 - Excellent
#1 in Pet Insurance in Canada
Our Partner
Trupanion Canada
9.2 / 10 - Excellent
#2 in Pet Insurance in Canada
Our Partner
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Key Facts
  • Most Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to UNLIMITED
  • Choose Annual Deductible from $100-$1,000
  • No additional fees (riders) for alternative therapies
  • Use any veterinarian in Canada or the US.
  • 24/7 Customer Service - Fast Claim Reimbursement
  • 10% Online Discount & Free Barkbox Offer
  • Unlimited payouts and no caps on coverage
  • Can pay the vet directly - up to 90% coverage!
  • Award winning customer service
  • Per-condition deductible (good for chronic conditions)
  • Fast payouts and no penalties for filing claims
ConsumersAdvocate.org Ratings
9.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
9.2 / 10 - Excellent
9/10
Coverage
10/10
Benefit Limits
9/10
Deductibles
9/10
Reimbursement Models
9/10
Customer Service
9/10
Value
9/10
Reviews
Customer Reviews
 (10)
5.6 / 10 - Average
40%
5 stars
0%
4 stars
0%
3 stars
20%
2 stars
40%
1 stars
 (26)
7.0 / 10 - Very good
62%
5 stars
0%
4 stars
8%
3 stars
8%
2 stars
19%
1 stars
Final Verdict

Petplan Canada Pet Insurance has a higher overall rating than Trupanion Canada Pet Insurance. Petplan Canada scores better than Trupanion Canada across: Coverage, Deductibles, and Reimbursement Models. However, Trupanion Canada scores better on Value. Both companies score similarly on Benefit Limits, Customer Service, and Reviews.

Latest Reviews

J
Julie F
Victoria, British Columbia
Trupanion Canada Pet Insurance review
3/4/2017
I've had my yellow lab insured with Trupanion since she was a puppy. Back then the company was called Vetinsurance. They've always been good at processing our claims and thankfully it's only been small issues these past 8 years. However I paid ~$32 a month in the beginning and this has steadily risen to $127 a month. I'd likely be better off putting that money aside each month just in case, but that's a risk I'm hesitant to take.

J
Jenn
Grande Prairie, Alberta
Trupanion Canada Pet Insurance review
3/3/2017
Amazing customer service. My girl was diagnosed with steroid Responsive Meningitis. Between diagnosis and treatment the vet bills were well over $10 000. It took the stress off me when I paid a fraction of that. She was able to get the best healthcare thanks to Trupanion. I have dealt with them many times before and after. Every experience is a positive one. There staff is so friendly and helpful. I HIGHLY recommend them.

A
Ash N
Toronto, Ontario
Petplan Canada Pet Insurance review
1/22/2017
Very fair, generous, great prices, great coverage, outstanding customer service (available 24/7 and answer within seconds). I've had no issues whatsoever with PetPlan (Canada). I've been very pleasantly surprised. Compared with other insurance companies, which I find to be unnecessarily overpriced and I hear are anal/tricky about coverage, PetPlan is very fair and has fantastic coverage. I highly recommend pet insurance, especially for dogs. I have utilized my claims without any issues. PetPlan works for me. PS: Customer Service rep Emily rocks.

E
Erica F
Stouffville, Ontario
Petplan Canada Pet Insurance review
1/20/2017
Good company. Do as they say. Not as good as trupanion. But ok. Will keep working with them for now.

Bernard H
Oakville, Ontario
Petplan Canada Pet Insurance review
11/26/2016
Submitting claims couldn't be easier (they have an app for this!), and the support is always there when needed. Usually receives the claim in the mailbox within 1-2 weeks (if you are living in Canada). I would totally recommend my friends to join PetPlan if they have a pet at home.

L
Leslie L
Germantown, Tennessee
Petplan Canada Pet Insurance review
11/18/2016
My kitty Harley got sick and couldn't keep anything in his system for 4-5 days. Took him to ER and they thought they saw an object on the X-ray's. My vet diagnosed IBS/Pancreatitis. He would not eat for over 2 weeks. I had to keep going back to the vet and getting new medications to try to heal him and syringe feed him so that he would not have liver issues. I was going to get him help no matter what the cost, but having PetPlan insurance really helped!!! I was about to go to a specialist when he finally started eating. I sent in my bills and received a check in the mail within a few weeks. I have had PetPlan insurance for both of my kitties for over 6 years now and I wouldn't do without it! They are super easy to work with and makes my mind at ease to take care of my fur babies without having to worry about cost.

M
Melanie
Calgary, Alberta
Trupanion Canada Pet Insurance review
7/6/2016
Was amazing when I needed it!! No questions asked. Big relief!

B
Beth c
Oakville, Ontario
Trupanion Canada Pet Insurance review
7/1/2016
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.