Compare Petplan Canada vs. Trupanion Canada Pet Insurance

What’s the difference between Petplan Canada Pet Insurance and Trupanion Canada Pet Insurance? See how our editors compare the two companies below.
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Select 2 pet insurance in canada companies to compare
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Petplan Canada
9.5 / 10 - Excellent
#1 in Pet Insurance in Canada
Our Partner
Trupanion Canada
9.2 / 10 - Excellent
#2 in Pet Insurance in Canada
Our Partner
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Key Facts
  • Most Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to UNLIMITED
  • Choose Annual Deductible from $100-$1,000
  • No additional fees (riders) for alternative therapies
  • Use any veterinarian in Canada or the US.
  • 24/7 Customer Service - Fast Claim Reimbursement
  • 10% Online Discount & Free Barkbox Offer
  • Unlimited payouts and no caps on coverage
  • Can pay the vet directly - up to 90% coverage!
  • Award winning customer service
  • Per-condition deductible (good for chronic conditions)
  • Fast payouts and no penalties for filing claims
ConsumersAdvocate.org Ratings
9.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
9.2 / 10 - Excellent
9/10
Coverage
10/10
Benefit Limits
9/10
Deductibles
9/10
Reimbursement Models
9/10
Customer Service
9/10
Value
9/10
Reviews
Customer Reviews
 (5)
6.4 / 10 - Very good
60%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
20%
1 stars
 (22)
7.8 / 10 - Very good
73%
5 stars
0%
4 stars
5%
3 stars
5%
2 stars
18%
1 stars
Final Verdict

Petplan Canada Pet Insurance has a higher overall rating than Trupanion Canada Pet Insurance. Petplan Canada scores better than Trupanion Canada across: Coverage, Deductibles, and Reimbursement Models. However, Trupanion Canada scores better on Value. Both companies score similarly on Benefit Limits, Customer Service, and Reviews.

Latest Reviews

A
Ash Nahle
Toronto, Ontario
1/22/2017
Very fair, generous, great prices, great coverage, outstanding customer service (available 24/7 and answer within seconds). I've had no issues whatsoever with PetPlan (Canada). I've been very pleasantly surprised. Compared with other insurance companies, which I find to be unnecessarily overpriced and I hear are anal/tricky about coverage, PetPlan is very fair and has fantastic coverage. I highly recommend pet insurance, especially for dogs. I have utilized my claims without any issues. PetPlan works for me. PS: Customer Service rep Emily rocks.

M
Meghan K
Haliburton, Ontario
1/20/2017
We decided to get our dog insured after struggling to afford medications and tests for our cat. I'd had another cat previously that I also struggled to afford veterinary care for, so at the suggestion of my boyfriend, we decided to go the insurance route. We got our dog signed up through their trial of insurance that we got at our veterinarian. Shortly after she broke a tooth, which they covered. A few months later she ate a naproxen tablet, which is toxic! I think the cat was trying to kill her because those pills were safely on the table when we left the house! Well they covered that vet stay too. Then she started vomiting and was later diagnosed with IBD. Not only have they covered that as well, but they pay my vet directly right at checkout so I don't have to worry about paying the full bill. It's been a real relief to pick up more than $200 worth of medication per month and only have to pay less than $20. We've been able to do things like ultrasound and endoscopy to diagnose what she has instead of treating her symptoms and hoping for the best like we've had to do in the past with other pets. We're even using Chinese herbal therapy right now to treat the IBD! We honestly could not have done all of that without Trupanion.

E
Erica F
North York, Ontario
1/20/2017
Good company. Do as they say. Not as good as trupanion. But ok. Will keep working with them for now.

E
Erica F
North York, Ontario
1/20/2017
Great company. Coverage immediately, at 90% for unlimited amounts and they can pay my vet directly? Amazing!

Bernard Hau
Mississauga, Ontario
11/26/2016
Submitting claims couldn't be easier (they have an app for this!), and the support is always there when needed. Usually receives the claim in the mailbox within 1-2 weeks (if you are living in Canada). I would totally recommend my friends to join PetPlan if they have a pet at home.

L
Leslie Lansky
Cordova, Tennessee
11/18/2016
My kitty Harley got sick and couldn't keep anything in his system for 4-5 days. Took him to ER and they thought they saw an object on the X-ray's. My vet diagnosed IBS/Pancreatitis. He would not eat for over 2 weeks. I had to keep going back to the vet and getting new medications to try to heal him and syringe feed him so that he would not have liver issues. I was going to get him help no matter what the cost, but having PetPlan insurance really helped!!! I was about to go to a specialist when he finally started eating. I sent in my bills and received a check in the mail within a few weeks. I have had PetPlan insurance for both of my kitties for over 6 years now and I wouldn't do without it! They are super easy to work with and makes my mind at ease to take care of my fur babies without having to worry about cost.

M
Melanie
Calgary, Alberta
7/6/2016
Was amazing when I needed it!! No questions asked. Big relief!

B
Beth c
Oakville, Ontario
7/1/2016
Great insurance! I've had great claims experience for 8 yrs now, all my claims have been paid without issue. I highly recommend trupanion to anyone looking to get insurance.