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Compare Fetch Canada vs. Petsecure Canada Pet Insurance in Canada

What’s the difference between Fetch Canada Pet Insurance and Petsecure Canada Pet Insurance? See how our editors compare the two companies below.
Last Updated: April 16, 2024
Fetch Canada Pet Insurance
4.8 / 5 - Excellent
#1 in Pet Insurance in Canada
Petsecure Canada
4.1 / 5 - Excellent
#3 in Pet Insurance in Canada
vs

Key Facts

Covers Up to 90% Unexpected Vet Bills

🔥 Click Here for a Fast and Easy Online Quote

  • Rated 'Excellent' on Trustpilot with a 4.5 out of 5-star rating.
  • $1000 in online vet visits included at no extra cost
  • The most comprehensive pet insurance coverage in the industry.
  • Dental coverage for all of your dog's teeth, not just canines
  • Works with any licensed vet in Canada or the U.S.
  • Up to 80% cover for treatments and care
  • Preventive care
  • Alternative therapy
  • No benefit limits for Secure 4 plans

ConsumersAdvocate.org Ratings

4.8 / 5 - Average
5.0/5
Coverage
5.0/5
Benefit Limits
5.0/5
Annual Deductibles
5.0/5
Reimbursement Rates
4.1 / 5 - Average
4.5/5
Coverage
4.0/5
Benefit Limits
4.0/5
Annual Deductibles
4.5/5
Reimbursement Rates

Customer Reviews

&nbsp(122)
2.8 / 10 - Poor
9%
5 stars
2%
4 stars
2%
3 stars
9%
2 stars
77%
1 stars
&nbsp(88)
2.8 / 10 - Poor
9%
5 stars
1%
4 stars
3%
3 stars
10%
2 stars
74%
1 stars

Final Verdict

Fetch Canada Pet Insurance has a higher overall rating than Petsecure Canada Pet Insurance. Fetch Canada scores better than Petsecure Canada across: Coverage, Benefit Limits, Annual Deductibles, Reimbursement Rates, Customer Service, Value, and Reviews.


Customer Comments & Reviews

millybattaion
9/11/2022
Fetch Canada Pet Insurance review
I am looking for pet insurance. This website put Fetch at #1 but that receives suck. I don’t get it. Please enlighten me. Thank you.


T
Tabitha
9/1/2022
Petsecure Canada Pet Insurance review
I have been with Petsecure for over 15years … I just wish that they took me being away in hospital and then in another hospital in another city seriously as I was put through Status Epilepticus then a Coma unknown time, in 2014. Yet This seriousness was taken lightly by the Insurance because I live with Epilepsy. Too many people around me are taking advantage of my living with disabilities as is. I’d hope the insurance company that my Veterinarian since I was a kid recommended would not as I was supposed to be lucky enough to on the list fora Seizure Response Dog for exactly that. My Epilepsy. People stole my mail and used for their own. If I can rescue a kitten and or Cat before Samhain, if I’m safe and somewhere safer as I was decades ago, where you look out your window and see trees…. That’s just a dream now it wasn’t when I was growing up.


maja.grubisic
4/16/2021
Fetch Canada Pet Insurance review
I adopted my dog three years ago, and he was quite sick while I had him. I am very thankful that I chose Petplan because I wouldn't have been able to provide the care for my dog if it weren't for Petplan. It was very straightforward to submit the claims and the turnaround time was always very quick (at most 2 - 3 weeks). I know that Petplan had some issues with the new mobile app but even with that I was still able to see the submitted claims and it didn't affect the process of recompensation. If I ever muster up the strength to adopt another dog, I will definitely be returning to Petplan.


G
Gayle W
4/17/2020
Petsecure Canada Pet Insurance review
PetSecure has been awesome to deal with. They are very personable and helpful in giving a quote, setting up a policy, and answering questions you may have. This was my first time getting pet insurance for my cat and I'm very glad I did. The vet submits your claims so that is very easy they just need your signature, you get an email when a claim has been received and it is quickly processed and direct deposited in your account. You can access your client portal anytime for information regarding claims or anything else. The premiums are great and set up as pre-authorized debits so they come out of your account each month. Unfortunately, I recently lost my service feline Mitzy traumatically and they were so quick in cancelling my policy so that I got a refund on that months premium and her final claims were processed quickly so I had the money in my account very quickly. I got a sympathy letter explaining they cancelled my policy and then a card from them. The card was absolutely beautiful and in memory of my Mitzy they will make donation to an animal charity in Canada. They make an annual donation at the end of the year for any pets that have passed away that year who were their clients. I think that is amazing. I would definitely recommend them!!!


Bernard H
11/26/2016
Fetch Canada Pet Insurance review
Submitting claims couldn't be easier (they have an app for this!), and the support is always there when needed. Usually receives the claim in the mailbox within 1-2 weeks (if you are living in Canada). I would totally recommend my friends to join PetPlan if they have a pet at home.


L
Leslie L
11/18/2016
Fetch Canada Pet Insurance review
My kitty Harley got sick and couldn't keep anything in his system for 4-5 days. Took him to ER and they thought they saw an object on the X-ray's. My vet diagnosed IBS/Pancreatitis. He would not eat for over 2 weeks. I had to keep going back to the vet and getting new medications to try to heal him and syringe feed him so that he would not have liver issues. I was going to get him help no matter what the cost, but having PetPlan insurance really helped!!! I was about to go to a specialist when he finally started eating. I sent in my bills and received a check in the mail within a few weeks. I have had PetPlan insurance for both of my kitties for over 6 years now and I wouldn't do without it! They are super easy to work with and makes my mind at ease to take care of my fur babies without having to worry about cost.


Zeljka J
10/24/2016
Petsecure Canada Pet Insurance review
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!


J
John W
9/8/2016
Petsecure Canada Pet Insurance review
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"