Compare Petplan Canada vs. Petsecure Canada Pet Insurance in Canada

What’s the difference between Petplan Canada Pet Insurance and Petsecure Canada Pet Insurance? See how our editors compare the two companies below.
Last Updated: May 25, 2018
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Petplan Canada
9.5 / 10 - Excellent
#1 in Pet Insurance in Canada
Petsecure Canada
7.4 / 10 - Very good
#4 in Pet Insurance in Canada
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Key Facts

  • Most Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to UNLIMITED
  • Choose Annual Deductible from $100-$1,000
  • No additional fees (riders) for alternative therapies
  • Use any veterinarian in Canada or the US.
  • 24/7 Customer Service - Fast Claim Reimbursement
  • 10% Online Discount & Free Barkbox Offer
  • Up to 80% cover for treatments and care
  • Preventive care
  • Alternative therapy
  • Medical device
  • No benefit limits for Secure 4 plans

ConsumersAdvocate.org Ratings

9.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
7.4 / 10 - Very good
7/10
Coverage
8/10
Benefit Limits
7/10
Deductibles
7/10
Reimbursement Models
8/10
Customer Service
7/10
Value
7/10
Reviews

Customer Reviews

 (17)
5.0 / 10 - Average
29%
5 stars
6%
4 stars
6%
3 stars
18%
2 stars
41%
1 stars
 (36)
3.8 / 10 - Poor
19%
5 stars
0%
4 stars
3%
3 stars
19%
2 stars
58%
1 stars

Final Verdict

Petplan Canada Pet Insurance has a higher overall rating than Petsecure Canada Pet Insurance. Petplan Canada scores better than Petsecure Canada across: Coverage, Benefit Limits, Deductibles, Reimbursement Models, Customer Service, Value, and Reviews.


Customer Comments & Reviews

jenniferalexisgagne@gmail.com
Seattle, Washington
5/3/2018
Petsecure Canada Pet Insurance review
**Correction from Okotoks, Alberta.** I had a wonderful experience dealing with Petsecure. Our family cat who was 1 year and 8 months old developed Saddleback Thrombosis. He had to be euthanised. Our family was devasted and heart broken by this sudden loss of one of our family member. The Petsecure representative was extremely sincere and empathetic. She ended up putting a rush on our file when typically it can take up to 10 business days. Petsecure ended up covering everything according to our policy secure 2. We recieved our claim $$ within 48 hours. Thank-you petsecure for all your help during such a difficult time!


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Linda D
Toronto, Ontario
2/15/2018
Petplan Canada Pet Insurance review
Very surprised st renewal insurance for my 3 year old Labrador retriever increased by 106.00


Judy B
La Ronge, Saskatchewan
11/23/2017
Petsecure Canada Pet Insurance review
Petsecure is by far the best insurer for my pets. I have absolutely zero complaints about the company. They explain everything very clearly and concisely. Coverage is great, prices are better. I highly recommend them, and would sign with them again in a heartbeat should the need ever arise. Way better than the competition as far as I am concerned. Thank you Petsecure!


M
Marco
Vancouver, British Columbia
8/6/2017
Petplan Canada Pet Insurance review
Got insurance for my 6 month old dog, Dog required a few stitches. Claim and service was fairly good reimbursement was good. Following year they increased my rate for a very minor incident.


Bernard H
Mississauga, Ontario
11/26/2016
Petplan Canada Pet Insurance review
Submitting claims couldn't be easier (they have an app for this!), and the support is always there when needed. Usually receives the claim in the mailbox within 1-2 weeks (if you are living in Canada). I would totally recommend my friends to join PetPlan if they have a pet at home.


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Leslie L
Memphis, Tennessee
11/18/2016
Petplan Canada Pet Insurance review
My kitty Harley got sick and couldn't keep anything in his system for 4-5 days. Took him to ER and they thought they saw an object on the X-ray's. My vet diagnosed IBS/Pancreatitis. He would not eat for over 2 weeks. I had to keep going back to the vet and getting new medications to try to heal him and syringe feed him so that he would not have liver issues. I was going to get him help no matter what the cost, but having PetPlan insurance really helped!!! I was about to go to a specialist when he finally started eating. I sent in my bills and received a check in the mail within a few weeks. I have had PetPlan insurance for both of my kitties for over 6 years now and I wouldn't do without it! They are super easy to work with and makes my mind at ease to take care of my fur babies without having to worry about cost.


Zeljka J
Calgary, Alberta
10/24/2016
Petsecure Canada Pet Insurance review
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!


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John W
Whitby, Ontario
9/8/2016
Petsecure Canada Pet Insurance review
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"