Compare Petplan Canada vs. Petsecure Canada Pet Insurance in Canada

What’s the difference between Petplan Canada Pet Insurance and Petsecure Canada Pet Insurance? See how our editors compare the two companies below.
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Petplan Canada
9.5 / 10 - Excellent
#1 in Pet Insurance in Canada
Our Partner
Petsecure Canada
7.4 / 10 - Very good
#4 in Pet Insurance in Canada
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Key Facts
  • Most Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to UNLIMITED
  • Choose Annual Deductible from $100-$1,000
  • No additional fees (riders) for alternative therapies
  • Use any veterinarian in Canada or the US.
  • 24/7 Customer Service - Fast Claim Reimbursement
  • 10% Online Discount & Free Barkbox Offer
  • Up to 80% cover for treatments and care
  • Preventive care
  • Alternative therapy
  • Medical device
  • No benefit limits for Secure 4 plans
ConsumersAdvocate.org Ratings
9.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
7.4 / 10 - Very good
7/10
Coverage
8/10
Benefit Limits
7/10
Deductibles
7/10
Reimbursement Models
8/10
Customer Service
7/10
Value
7/10
Reviews
Customer Reviews
 (9)
5.6 / 10 - Average
44%
5 stars
0%
4 stars
0%
3 stars
11%
2 stars
44%
1 stars
 (23)
3.6 / 10 - Poor
17%
5 stars
0%
4 stars
4%
3 stars
22%
2 stars
57%
1 stars
Final Verdict

Petplan Canada Pet Insurance has a higher overall rating than Petsecure Canada Pet Insurance. Petplan Canada scores better than Petsecure Canada across: Coverage, Benefit Limits, Deductibles, Reimbursement Models, Customer Service, Value, and Reviews.

Latest Reviews

T
Tammy G
Petsecure Canada Pet Insurance review
6/15/2017
I am surprised at these reviews very concerning! I have been with petsecure for more then 10 years. Every time we needed them they were instantly there right to the end of our Meesha journey! No questions immediately covered what was needed! We now have a new pup to insure these comments have me now worried on which company to choose Ugh!

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John A
Ottawa, Ontario
Petsecure Canada Pet Insurance review
5/31/2017
We decided to cover both our cat and dog by Petsecure. We pay almost $70 per month for our dog, and I have come to realize that this is really not insurance coverage, but should be considered as simply pre-paying your pet's medical expenses. Over the course of your coverage, the company takes steps to ensure they do not pay more in claims than what they have received in premiums. In our case, our dog has had a couple of unexpected health issues that have been relatively expensive (of course that is the very reason why we purchased pet insurance). As a result, Petsecure has twice reduced our co-insurance, from 80% to 60%, and now to 50%. They do not clearly explain they will do such changes, although the fine print does permit them to do so. But of course our premiums remain the same, and may probably increase soon. So when purchasing health insurance for your pet, be aware that the Company reserves the right to reduce the coverage, and will likely do so, if you have to make a claim. In the long run, if you simply put the money aside that you would have to pay in premiums, You would likely come out ahead.

A
Ash N
Toronto, Ontario
Petplan Canada Pet Insurance review
1/22/2017
Very fair, generous, great prices, great coverage, outstanding customer service (available 24/7 and answer within seconds). I've had no issues whatsoever with PetPlan (Canada). I've been very pleasantly surprised. Compared with other insurance companies, which I find to be unnecessarily overpriced and I hear are anal/tricky about coverage, PetPlan is very fair and has fantastic coverage. I highly recommend pet insurance, especially for dogs. I have utilized my claims without any issues. PetPlan works for me. PS: Customer Service rep Emily rocks.

E
Erica F
Stouffville, Ontario
Petplan Canada Pet Insurance review
1/20/2017
Good company. Do as they say. Not as good as trupanion. But ok. Will keep working with them for now.

Bernard H
Oakville, Ontario
Petplan Canada Pet Insurance review
11/26/2016
Submitting claims couldn't be easier (they have an app for this!), and the support is always there when needed. Usually receives the claim in the mailbox within 1-2 weeks (if you are living in Canada). I would totally recommend my friends to join PetPlan if they have a pet at home.

L
Leslie L
Germantown, Tennessee
Petplan Canada Pet Insurance review
11/18/2016
My kitty Harley got sick and couldn't keep anything in his system for 4-5 days. Took him to ER and they thought they saw an object on the X-ray's. My vet diagnosed IBS/Pancreatitis. He would not eat for over 2 weeks. I had to keep going back to the vet and getting new medications to try to heal him and syringe feed him so that he would not have liver issues. I was going to get him help no matter what the cost, but having PetPlan insurance really helped!!! I was about to go to a specialist when he finally started eating. I sent in my bills and received a check in the mail within a few weeks. I have had PetPlan insurance for both of my kitties for over 6 years now and I wouldn't do without it! They are super easy to work with and makes my mind at ease to take care of my fur babies without having to worry about cost.

Zeljka J
Calgary, Alberta
Petsecure Canada Pet Insurance review
10/24/2016
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!

J
John W
Whitby, Ontario
Petsecure Canada Pet Insurance review
9/8/2016
Pet secure is reasonable and fair & seems superior to the rest. Your TOTAL YEARLY DEDUCTIBLE is $100 for 'secure 3' or $250 for 'secure 4'. I went with secure 4 because my yearly preventative care is $613.07 (Breakdown- exam $78.90, vaccines $41.10, bordetella $33.10, blood test $67.70, flea & Tick 170.10, heart worm 110.04, fecal $41.60 = $542.54 (Total) + $70.53 (tax) = $613.07). With secure 4, you also get $600 in dental preventative care. Secure 4 (with tax) $123.78 x 12 = $1,485.36 ($1,735.36 with $250 yearly deductible) or Secure 3 $85.62 x 12 = $1,027.44 ($1,127.44 with $100 yearly deductible). I end up spending $1,213.07 on preventative each year. After the $1,735.36, I'm left with about $41.67/month for full coverage of any other issues. You pay up front for treatments and they deposit the money within 15 day into your account. If there is a catastrophic event, they will pay the vet directly. The customer service folks seem great. I recommend them highly! BTW, it is a monthly commitment and you can quit anytime without penalty. I wish I had gotten it before our dog fractured 2 teeth and platelets dropped significantly costing over $2k :-(( "Live & learn!"