Compare Petplan Canada vs. Pets Plus Us Pet Insurance in Canada

What’s the difference between Petplan Canada Pet Insurance and Pets Plus Us Canada Pet Insurance? See how our editors compare the two companies below.
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Petplan Canada
9.5 / 10 - Excellent
#1 in Pet Insurance in Canada
Our Partner
Pets Plus Us
8.4 / 10 - Excellent
#3 in Pet Insurance in Canada
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Key Facts
  • Most Comprehensive Coverage (includes vet exam fee!)
  • Flexible annual reimbursement up to UNLIMITED
  • Choose Annual Deductible from $100-$1,000
  • No additional fees (riders) for alternative therapies
  • Use any veterinarian in Canada or the US.
  • 24/7 Customer Service - Fast Claim Reimbursement
  • 10% Online Discount & Free Barkbox Offer
  • Wellness care
  • Age-based annual deductible
  • Up to $15,000 in maximum benefits per year
  • Standard $100 deductible for accident only plan holders
  • Alternative treatment coverage
  • $1,000 in medical devices
ConsumersAdvocate.org Ratings
9.5 / 10 - Excellent
10/10
Coverage
10/10
Benefit Limits
10/10
Deductibles
10/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
8.4 / 10 - Excellent
8/10
Coverage
10/10
Benefit Limits
8/10
Deductibles
6/10
Reimbursement Models
9/10
Customer Service
8/10
Value
9/10
Reviews
Customer Reviews
 (10)
5.6 / 10 - Average
40%
5 stars
0%
4 stars
0%
3 stars
20%
2 stars
40%
1 stars
 (4)
8.0 / 10 - Very good
75%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
25%
1 stars
Final Verdict

Petplan Canada Pet Insurance has a higher overall rating than Pets Plus Us Canada Pet Insurance. Petplan Canada scores better than Pets Plus Us across: Coverage, Deductibles, and Reimbursement Models. Both companies score similarly on Benefit Limits, Customer Service, Value, and Reviews.

Latest Reviews

Amanda
Saint John, New Brunswick
Pets Plus Us Canada Pet Insurance review
3/29/2017
Fantastic company, highly recommend! I use it for all 4 of my pets and have never had any issues with pay backs. Processing times leaves something to be desired but the company is so good for covering everything it does not matter!

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Ash N
Toronto, Ontario
Petplan Canada Pet Insurance review
1/22/2017
Very fair, generous, great prices, great coverage, outstanding customer service (available 24/7 and answer within seconds). I've had no issues whatsoever with PetPlan (Canada). I've been very pleasantly surprised. Compared with other insurance companies, which I find to be unnecessarily overpriced and I hear are anal/tricky about coverage, PetPlan is very fair and has fantastic coverage. I highly recommend pet insurance, especially for dogs. I have utilized my claims without any issues. PetPlan works for me. PS: Customer Service rep Emily rocks.

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Erica F
Guelph, Ontario
Petplan Canada Pet Insurance review
1/20/2017
Good company. Do as they say. Not as good as trupanion. But ok. Will keep working with them for now.

V
Victoria
Cochrane, Alberta
Pets Plus Us Canada Pet Insurance review
12/16/2016
I'd like to share my very disappointing experience with Pets plus us! I am a new client with 2 pups that are healthy. I happened to take my youngest pup to the vet as he was more stubborn to potty training and thought perhaps he might have a bladder infection that might be contributing to his pee accidents. So after the vet examination, extraction of urine as he was so tiny, 5 lbs.,there was nothing wrong with him outside of being a stubborn , tiny chihuahua mix and would take more time being house trained! The vet said there was no urinary infection or anything wrong with him. But apparently simple because I was a concerned , proactive pet owner, and despite the fact that there was no previous condition or treatment, their underwriter put a 12 mos rider against my pet based on the fact that I had simply taken him in to the vet to make sure there was not a potential infection that could be contrubuting to his slow house training. I was penalized for this on my policy, despite the fact the vet had stated there was nothing wrong with him and my dog has never been treated for any urinary issue in his life! How does a company ethically put a rider against a condition that the pup never had and was never treated for!!! Simple because I was making sure he was healthy and ok!! Dispite asking for any logical reason the underwriter refused to take the 12 mos exclusion off my policy for a condition my dog never had, and had never been treated for!! How does this make any sense! So after having to speak to a supervisor twice over, the condition that was none existent has now been reduced to a 6 mos exclusion that was not preexisting prior to insurance policy, nor was he ever treated for any urinary issue! I totally understand had my dog been treated for a condition prior to the policy. But he didn't!! So how is that fair and just!

Bernard H
Mississauga, Ontario
Petplan Canada Pet Insurance review
11/26/2016
Submitting claims couldn't be easier (they have an app for this!), and the support is always there when needed. Usually receives the claim in the mailbox within 1-2 weeks (if you are living in Canada). I would totally recommend my friends to join PetPlan if they have a pet at home.

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Leslie L
Cordova, Tennessee
Petplan Canada Pet Insurance review
11/18/2016
My kitty Harley got sick and couldn't keep anything in his system for 4-5 days. Took him to ER and they thought they saw an object on the X-ray's. My vet diagnosed IBS/Pancreatitis. He would not eat for over 2 weeks. I had to keep going back to the vet and getting new medications to try to heal him and syringe feed him so that he would not have liver issues. I was going to get him help no matter what the cost, but having PetPlan insurance really helped!!! I was about to go to a specialist when he finally started eating. I sent in my bills and received a check in the mail within a few weeks. I have had PetPlan insurance for both of my kitties for over 6 years now and I wouldn't do without it! They are super easy to work with and makes my mind at ease to take care of my fur babies without having to worry about cost.

J
Jolene J
Chilliwack, British Columbia
Pets Plus Us Canada Pet Insurance review
9/3/2016
Pets Plus Us had been fantastic so far. My dog had a $5500 knee surgery at the specialist and the problem arose a few weeks after signing up, they are covering 90% of the surgery as that's the plan I signed up for. They also cover 90% of the physiotherapy and rehabilitation she will be needing. They never increase my monthly rates and won't increase my deductible until she is 5 years of age. So far absolutely recommend the company.